Course Title: Provide financial planning advice

Part A: Course Overview

Program: C5379 Diploma of Financial Services

Course Title: Provide financial planning advice

Portfolio: BUS Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term2 2018,
Term1 2019,
Term2 2019,
Term1 2020,
Term2 2020

Course Contact: Callie Harvey

Course Contact Phone: +61 3 9925 5772

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to provide financial advice to clients when presenting preliminary, amended or final financial plans depending on the level of client contact appropriate for the representative.

It applies to individuals who use specialised knowledge and strong communication, negotiation and interpersonal skills to build rapport and conduct business.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

FNSFPL507 Provide financial planning advice


1. Create rapport with client

2. Discuss financial plan with client

3. Negotiate effectively

4. Complete and maintain necessary documentation

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide

Performance evidence

Evidence of the ability to:

  • create rapport with the client and discuss financial plans
  • provide financial advice to clients when presenting preliminary, amended or final financial plans that:
  • complies with industry regulations and codes of practice
  • assesses the impacts of taxation, social security, economic and other government policy on client investment and financial requirements within the range of products known to the adviser
  • complete and maintain all necessary documentation.

Knowledge Evidence

To complete the unit requirements safely  and effectively the individual must:

To complete the unit requirements safely and effectively, the individual must:

  • review the generic products available in the financial services industry
  • identify issues and discuss the possible impacts of the following on the client's financial planning needs
    • relevant economic, taxation and social security policy
    • estate planning
  • explain investment and savings vehicles, financial markets, asset classes and investment characteristics
  • explain the key features of financial markets, the range of financial products as set out in organisational guidelines, and the investment characteristics
  • analyse investment risk factors and the relationship to return expectations
  • describe the key features of:
    • relevant codes of practice and industry financial plan documentation requirements
    • requirements related to the disclosure of capacity
  • discuss the role of the financial planning adviser and the financial planning practice
  • outline the key requirements of legislation and regulations affecting the financial services industry
  • describe the internal and external issue resolution processes available to clients in the event of a dispute.


Assessment conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the financial planning field of work and include access to:

  • office equipment, technology, software and consumables.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.