Course Title: Manage operational plan

Part A: Course Overview

Program: C5391 Diploma of Leadership and Management

Course Title: Manage operational plan

Portfolio: BUS Portfolio Office

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

See Canvas


Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet or Workplace

Term2 2019,
Term2 2020,
Term2 2021

Course Contact: Allan Maree

Course Contact Phone: +61 3 9925 1601

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBMGT517 Manage operational plan


1. Develop operational plan

2. Plan and manage resource acquisition

3. Monitor and review operational performance

Learning Outcomes

See Canvas

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

 Evidence of the ability to: 

◾develop and implement an operational plan using a variety of information sources and consultation (including using specialist advice if required) which includes:
◾resource requirements
◾key performance indicators
◾monitoring processes
◾contingency plans
◾communicate effectively with relevant stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
◾develop and implement strategies to achieve the operational plan within the organisation’s policies, practices and procedures including:
◾recruiting, inducting and developing personnel
◾acquiring physical resources and services
◾protecting intellectual property
◾making variations to the plan
◾monitoring and documenting performance.

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

◾describe models and methods for operational plans
◾explain the role of an operational plan in achieving the organisation’s objectives
◾explain budgeting processes
◾list alternative approaches to developing key performance indicators to meet business objectives
◾outline the legislative and regulatory context relevant to the operational plan of the organisation
◾outline the organisation’s policies, practices and procedures that directly relate to the operational plan.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to:
◾relevant legislation and regulations
◾workplace documentation and resources
◾case studies and, where possible, real situations
◾interaction with others.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.