Course Title: Build and sustain an innovative work environment

Part A: Course Overview

Program: C5391 Diploma of Leadership and Management

Course Title: Build and sustain an innovative work environment

Portfolio: BUS Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

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Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet or Workplace

Term2 2019,
Term2 2020,
Term2 2021

Course Contact: Allan Maree

Course Contact Phone: +61 3 9925 1601

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBINN502 Build and sustain an innovative work environment


1 Lead innovation by example

2 Establish work practices that support innovation

3 Promote innovation

4 Create a physical environment which supports innovation

5 Provide learning opportunities

Learning Outcomes

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Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to maximise opportunities for innovation by:

  • establishing procedures and practices that foster innovation including:
    • collaborative work arrangements
    • building team capacity to contribute to innovation
    • providing formal and informal learning opportunities
    • evaluating ideas
    • celebration and promotion of innovation
    • consultation
    • respectful communications and sharing of ideas and feedback
  • reinforcing the value of innovation to the vision and objectives of the organisation,
  • model ling behaviour including being receptive to ideas, giving constructive advice, evaluating own work, establishing and maintaining relationships based on mutual respect and trust, taking considered risks that provide opportunities for innovation
  • evaluating how the physical environment can be enhanced to support innovation and collaboration and collaborating on ideas to make improvements including in the selection of physical resources and equipment, and the design, fit-out and decoration of the workspaces
  • making changes to a workspace that will encourage innovation in at least one of
    • design
    • fit-out
    • decoration

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • explain the concepts and theories of innovation and how these link to innovation in practice
  • explain the context for innovation in the workplace including core business values, overall objectives, broader environmental context and the need to ensure the value and benefit of innovative ideas and projects
  • discuss the factors and tools that can motivate individuals to use creative thinking and apply innovative work practices
  • research the legislative framework that impacts on operations in the relevant workplace context
  • explain how different approaches to management and leadership can support or hinder innovation
  • discuss typical challenges and barriers to innovation within teams and organisations and ways of overcoming these including rewarding and celebrating innovation, coaching and learning, modelling behaviour and managing the physical environment.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the creativity and innovation and include access to:

  • workplace documents
  • case studies and, where possible, real situations
  • office equipment and resources
  • interaction with others.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.