Course Title: Manage ICT projects

Part B: Course Detail

Teaching Period: Term1 2021

Course Code: BUSM8841C

Course Title: Manage ICT projects

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5394 - Diploma of Information Technology Networking

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Course Coordinator:Alex Buono

Email: alex.buono@rmit.edu.au

Ph. 9925 4475

 

Program Coordinator:

Mark.tasman@rmit.edu.au

Ph 9925 8444

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIl

Course Description

This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.   It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTPMG501 Manage ICT projects

Element:

1. Manage project definition activities

Performance Criteria:

1.1 Confirm organisational project governance policy and processes


1.2 Confirm business problem or opportunity and project objectives


1.3 Develop project charter, including preliminary statement of project scope and obtain sign-off


1.4 Conduct a feasibility study and prepare a business case as necessary

Element:

2. Undertake project planning

Performance Criteria:

2.1 Plan information gathering activities to determine project requirements, constraints and risks


2.2 Identify project partitioning on the basis of intended system development life cycle and risk


2.3 Prepare project work breakdown, schedule and budget


2.4 Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off

Element:

3. Establish the IT project team

Performance Criteria:

3.1 Identify and select team members, and allocate roles and responsibilities, based on project solution requirements


3.2 Determine training and support needs of team members


3.3 Establish project team values and agreed behavioural standards with team members

Element:

4. Manage project execution activities

Performance Criteria:

4.1 Monitor delivery and acceptance of assigned project team work activities and manage individuals


4.2 Monitor and control the quality of project deliverables


4.3 Monitor and control project scope changes, risks and issues


4.4 Manage system testing and hand over activities

Element:

5. Coordinate project closure

Performance Criteria:

5.1 Prepare IT support plans and maintenance or support documents


5.2 Obtain final project sign-off


5.3 Conduct post project review and document lessons learned


5.4 Review and update disaster recovery plan


5.5 Close project

Learning Outcomes


Refer to Elements


Details of Learning Activities

This unit demonstrates the skills required to analyse, design, implement, test, and document a project. Students will learn communication, planning, time management and presentation skills.


Teaching Schedule

The following courses will be clustered (titled Network Project) and co-delivered:  ICTPMG501 - Manage ICT Projects, ICTTEN611 - Produce an ICT network architecture design.

This has been done to promote an integration of skills sets that can be found in industry.

 

Week

Topics/Discussions

ICTPMG501 - Manage ICT Projects: Elements

1

Topics

  • Introduction
  • Creating Reports
  • Establishing Your Organisation

Assessments:

  • Project 1: Analysis (Due Week 5)

Tutorials

  • RMIT Creds - Fact Check
 1.3

2

Topics:

  • Policies and processes, and values within the organisation
  • Consultation and Client Requirements
 1.1, 1.2, 3.3

3

Topics

  • Business Cases
  • Writing the Project Email
 1.2, 2.1

4

Topics

  • In-House Training (Professional Development)
  • Project Charter and Plan

Tutorials

  • ACLs
 1.3, 1.4, 2.2, 3.1

5

Topics

  • Knowledge Quiz 1 Prep

References

  • Project 2: Putting it all Together
 1.3, 1.4

6

Topics

  • WBS and Budgeting

Assessments 

  • Knowledge Quiz 1 (Due Week 7)
  • Project 2: Planning and Prototyping (Due Week 11)
  

7

Topics

  • WBS and Budgeting (Cont.)
 2.3, 3.1

8

Topics

  • Ascertaining Technical Requirements
  

9

Topics

  • Forecasting
  

10

Topics

  • Designing Networks Using Software
  • Costings and Reflections
  

11

Topics

  • Knowledge Quiz 2 Prep

References

  • Project 2: Putting it all Together
 4.2, 4.3

12

Topics

  • Support Documents

Assessments

  • Knowledge Quiz 2 (Due Week 13)
  • Project 3: Benchmarking and Reviewing (Due Week 16)
 4.1

13

Topics

  • Benchmarking
 4.4

14

Topics

  • Client Feedback and Project Closure Report
 5.1, 5.4

15

Topics

  • Knowledge Quiz 3 Preparation
 5.2, 5.5

16

Assessments

  • Knowledge Quiz 3 (Due Week 16)

References

  • Project 3: Putting it all Together
 5.3

17

Resubmissions (If applicable)

  

18

Resubmissions (If applicable)

 


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:

Assessment

Task 1

Project: Analysis

Task 2

Project: Planning and Prototyping

Task 3

Project: Benchmarking and Reviewing

Task 4

Knowledge Tests
 

These tasks assess the following Course Learning Outcomes (CLOs): 

Assessment Mapping Matrix

Element/

Performance Criteria Covered

Task 1

Task 2

Task 3

Task 4

1.1

x

 

 

 

1.2

x

 

 

 

1.3

x

 

 

 

2.1

x

 

 

 

2.2

x

 

 

 

2.3

 

x

 

 

2.4

x

 

 

 

3.1

 

x

 

 

3.2

x

 

 

 

3.3

x

 

 

 

4.1

 

 

x

 

4.2

 

x

 

 

4.3

 

x

 

 

4.4

 

 

x

 

5.1

 

 

x

 

5.2

 

 

x

 

5.3

 

 

 

x

5.4

 

 

x

 

5.5

 

 

x

 

 

 

 

 

 

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency.

 Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

 

 

 


Assessment Tasks

Students must pass each of the following assessment tasks to demonstrate competent.

 

 

 

Assessment

Task 1

Project: Analysis

Task 2

Project: Planning and Prototyping

Task 3

Project: Benchmarking and Reviewing

Task 4

Knowledge Tests

Assessments
To be deemed competent students must demonstrate an understanding of all aspects required of this course and must achieve a satisfactory standard in each assessment. Assessment methods have been designed to measure student's competency in each course over multiple tasks.

Resubmissions
For each assessment submitted by the due date in this course students will be given feedback within 2 weeks of the assessment submission. If you do not submit your assessment by the due date or if your first attempt is not satisfactory you will be allowed a single resubmission attempt for each assessment in this course. You will be provided with a new due date by your teacher for your resubmission attempt if a resubmission is required.

Due dates
All assessment tasks will have a due date provided and published in Canvas. Assessments submitted after the due date will not be accepted unless an extension has been provided or special consideration has been granted.

Extensions
If you will not be able to meet the due date for an assessment you may apply to your teacher for an extension of up to seven days by completing the Application of Time to Submit Assessment Work Form at https://www.rmit.edu.au/content/dam/rmit/documents/Students/Student_forms/Application-for-extension-of-time-to-submit-work.pdf Applications for an extension of time must be received before the due date for an assessment.

Special Consideration
If unforeseen circumstances beyond your control prevent you from submitting your work on time you may be eligible to apply for special consideration. For further information regarding special consideration, please refer to the RMIT Special Consideration page at https://www.rmit.edu.au/students/student-essentials/assessment-and-results/special-consideration


Assessment Matrix

Element/

Performance Criteria Covered

Task 1

Task 2

Task 3

Task 4

1.1

x

 

 

 

1.2

x

 

 

 

1.3

x

 

 

 

2.1

x

 

 

 

2.2

x

 

 

 

2.3

 

x

 

 

2.4

x

 

 

 

3.1

 

x

 

 

3.2

x

 

 

 

3.3

x

 

 

 

4.1

 

 

x

 

4.2

 

x

 

 

4.3

 

x

 

 

4.4

 

 

x

 

5.1

 

 

x

 

5.2

 

 

x

 

5.3

 

 

 

x

5.4

 

 

x

 

5.5

 

 

x

 

 

 

 

 

 

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks. 

 

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
 

Study and learning Support: 

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

assignment writing, thesis writing and study skills advice 
maths and science developmental support and advice 
English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview