Course Title: Install, operate and troubleshoot medium enterprise switches

Part B: Course Detail

Teaching Period: Term2 2020

Course Code: EEET7394C

Course Title: Install, operate and troubleshoot medium enterprise switches

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5394 - Diploma of Information Technology Networking

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.   It applies to individuals working as help desk technicians and network support technicians.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTNWK508 Install, operate and troubleshoot medium enterprise switches

Element:

1. Prepare to install a medium enterprise switch

Performance Criteria:

1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select the network elements required to be installed to meet the technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

Element:

2. Configure basic switch operation

Performance Criteria:

2.1 Determine network segmentation, basic traffic management and basic switching requirements

2.2 Perform, save and verify initial switch configuration tasks

2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.4 Perform, save and verify initial switch configuration tasks

2.5 Upgrade firmware on a switch

2.6 Save and back up switch configuration files

2.7 Implement basic switch security

Element:

3. Configure and verify advanced switching functions

Performance Criteria:

3.1 Determine enhanced switching technologies

3.2 Configure and verify virtual local area networks (VLANs)

3.3 Configure and verify trunks between switches

3.4 Configure and verify inter-VLAN routing

Element:

4. Troubleshoot medium enterprise switches

Performance Criteria:

4.1 Troubleshoot device configuration and network connectivity using basic utilities

4.2 Identify and resolve common

switched network issues

Learning Outcomes


Refer to Elements


Details of Learning Activities

Delivery mode- includes internet,Online delivery via CANVAS - Collaborate Ultra and workplace simulated environments. 
Students are required to read the prescribed content in chapters from the Cisco Netacad website and any additional information provided on the RMIT Canvas.
The learning activities include 
• Case studies 
• Weekly online quiz/tests.
• Collaborative classroom activities 
• Peer interaction 
• Simulations 
• Accessing information on-line 


Teaching Schedule

Networking Fundamentals Weekly Breakdown

 

 

 

 

Clustered Courses

EEET7393C - ICTNWK507

 

 

EEET7394C - ICTNWK508

 

Week

Topics/Discussions

Asessments

Elements - E{} / Performance Evidence() / Knowledge Evidence[]

1

Introduction to: Networking Fundamentals

 

 

 

                        Netacad (Cisco Academy)

 

 

 

                        Binary Number System

    

 

 

 

    

 

 

                        *eJournal & Packet Tracer Lab

 

 E{1.1, 1.2,1.4,1.6. 2.3}

 

 

 

 K.E[9]

2

Network Concepts

 

  P.E(1,2,3,4,5)

 

IP Addressing / IPs  Lab 2.1

    

 

 


ANDing  Lab 2.2

 

E{2.1, 2.2-2.4, 2.6, 2.7} K.E[9]

 

Network Topologies  Lab 2.3

  

 

 

 

3

Basic Switch & End Device Configuration

 

 

 

Switch Port Security– L3.2

 

  P.E(1,2,3,4,5)

 

DHCP L3.3 /Default Gateway T’shoot L3.4

 

 E{2.1, 2.2, 2.6, 2.8, 4.1-3}    K.E [1,8,9]

4

OSI / TCP Network Models &  Classful Subnets (C)

Assessment1 Early Assessment check

  P.E(1,2,3,4,5)

 

OSI Model 4.1

 

 

 

TCP (&UDP) Protocol 

 

 E{2.1, 2.2, 2.6, 2.8. 4.1 - 4.3} K.E(1,2,7)

5

Switch STP & VLANs   Classful Subnet ( A & B)

 

  P.E(1,2,3,4,5)

 

Spanning Tree Processes & features

 

  

 

 

Intro to VLANS

 

 K.E(1,2,7)

 

Classful Subnetting (A/B) L4.3

 

 E{ 1.1, 1.2,1.4. 2.3-4. 4.1

 

Switch Review L4.4

 

 

6

InterVLAN routing & Classless Subnetting

 

 

 

Trunks

 

 K.E(1,6)

 

Router-on-a-stick

  

 

 E{ 2.3-4. 4.1-4.3

 

Into to VLSM

  

 

  P.E(1,2,3,4,5)

7

Route Concepts

 

 

 

Routing Tables

  

 

 K.E(1,6)

 

Static Routes – Route Summarization

 

 E{2.3-4.  3.1 - 3.3, 4.1 - 4.3

 

VLSM - Subnetting

 

 P.E(1,2,3,4,5)

8

Skills Practice - Troubleshooting

Assessment 2 Practical Sklls

  K.E(1,2,3,5)   P.E(1,2,3,5)

 

VLSM - Subnetting

 

  

 

 

Troubleshooting Lab (Debug) 

 

 E{ 1.1 -2, 2.1-2. 3.1-2. 4,2.7,4.1-3

9

Dynamic Routing

  

 

  K.E(1,2,7)    P.E(1,2,3,5)

 

RIP

 

 E{1.1 -2, 2.1-2.4,2.7,4.1-3 

 

Passive Interface

 

 

10

Dynamic Routing  - EIGRP

  

 

  K.E(3)

 

EIGRP –  Router Security

 

 E{ 2.3-4, 2.7. 3.1-3. 4.1-3

 

End -User Services – DNS

 

  P.E(2,3,4,5)

 

VLSM Subnetting  IPv6 TECHNOLOGY

 

 

11

Dynamic Routing - OSPFv2 (Single

 

  E{2.3-4, 2.7. 3.1-3. 4.1-3

 

End-User Services – Static Nat

 Chapter 7 Exam

  K.E(3)    P.E(2,3,4,5)

 

  

 

 

12

Device Management - DHCP-NTP-TFTP-SysLOG, and Maintenance 

Assessment 3 IT Network Project Starts:

 

 

PT Lab - Configuring Basic DHCPv4 on a Router

 

  P.E(1,2,3,4,5)

 

PT Lab - Configuring Basic DNS/WEB Services

 

  K.E(3)

 

Updating & Backing up Device Files

 

  E{3.1-3,4.1-3

13

Nat for IPv4

 

 

 

PT Lab - Configuring Static & Dynamic NAT 

 

 

 

PT Lab - Configure Port Address Translation

 

 

 

PT Lab - Verifying and Troubleshooting NAT Configurations

 

 

 

 

 

 

14

STP and RSTP Advanced Switch Technology

 Assessment 4 Knowledge Test

  P.E(3,5)

 

PT Lab - STP 

 

  K.E(3)

 

PT Lab - RSTP 

 

 E{2.4-7}

 

STP and RSTP Advanced Switch Technology

 

 

15

Trouble-shooting

 

  P.E(2,3)

 

 

 

  K.E(3)

 

 

 

  E{1.4-1.7}

 

 

 

 

16

Project Submission

 Project Submission

 

 

 Practice Theory Exam

  

 

                       17

Re-submissions

    

 

18

Re-submissions if applicable for Assessment 2,3 or 4

 

 

 

 

    

 


Learning Resources

Prescribed Texts


References


Other Resources

All resources are supplied in CANVAS and via the CISCO Netacad internet site.


Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:

Assessment Task 1 Practical Skills

Assessment Task 2 IT Project 

Assessment Task 3 Knowledge Test

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

Elements and Performance Criteria

Assessment 1 

Assessment 2

Assessment 3

1.1

X

X

 

1.2

 

X

  

1.3

X

X

  

1.4

X

X

  

1.5

 

X

  

1.6

 

X

  

1.7

 

X

  

2.1

X

X

  

2.2

X

X

  

2.3

X

X

  

2.4

X

X

  

2.5

 

 

  

2.6

X

X

  

2.7

X

X

  

3.1

 

X

  

3.2

X

X

  

3.3

X

X

  

3.4

X

X

  

4.1

  

X

  

4.2

  

X

  


Assessment Tasks

Assessment Task 1 Practical Skills

Assessment Task 2 IT Project 

Assessment Task 3 Knowledge Test


Assessment Matrix

Elements and Performance Criteria

Assessment 1 

Assessment 2

Assessment 3

1.1

X

X

 

1.2

 

X

  

1.3

X

X

  

1.4

X

X

  

1.5

 

X

  

1.6

 

X

  

1.7

 

X

  

2.1

X

X

  

2.2

X

X

  

2.3

X

X

  

2.4

X

X

  

2.5

 

 

  

2.6

X

X

  

2.7

X

X

  

3.1

 

X

  

3.2

X

X

  

3.3

X

X

  

3.4

X

X

  

4.1

  

X

  

4.2

  

X

  

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
 

Study and learning Support: 

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

assignment writing, thesis writing and study skills advice 
maths and science developmental support and advice 
English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Course Overview: Access Course Overview