Course Title: Install, operate and troubleshoot medium enterprise switches

Part B: Course Detail

Teaching Period: Term1 2021

Course Code: EEET7394C

Course Title: Install, operate and troubleshoot medium enterprise switches

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5394 - Diploma of Information Technology Networking

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.   It applies to individuals working as help desk technicians and network support technicians.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTNWK508 Install, operate and troubleshoot medium enterprise switches

Element:

1. Prepare to install a medium enterprise switch

Performance Criteria:

1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select the network elements required to be installed to meet the technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

Element:

2. Configure basic switch operation

Performance Criteria:

2.1 Determine network segmentation, basic traffic management and basic switching requirements

2.2 Perform, save and verify initial switch configuration tasks

2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.4 Perform, save and verify initial switch configuration tasks

2.5 Upgrade firmware on a switch

2.6 Save and back up switch configuration files

2.7 Implement basic switch security

Element:

3. Configure and verify advanced switching functions

Performance Criteria:

3.1 Determine enhanced switching technologies

3.2 Configure and verify virtual local area networks (VLANs)

3.3 Configure and verify trunks between switches

3.4 Configure and verify inter-VLAN routing

3.5 Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation

Element:

4. Troubleshoot medium enterprise switches

Performance Criteria:

4.1 Troubleshoot device configuration and network connectivity using basic utilities

4.2 Identify and resolve common switched network issues

Learning Outcomes


Refer to Elements


Details of Learning Activities

Delivery mode includes learning via: internet, face-to-face and workplace simulated activities. 
Students will be enrolled into the Cisco Netacad Academy and are required to read and be assessed on prescribed chapters from the Cisco Netacad website and any additional information provided on the RMIT Canvas.


The learning activities include 
• Weekly Labs & Quizzes
• Weekly online chapter exams.
• Collaborative classroom activities working on real networking equipment with a particular focus on Network Switches
• Peer interaction
• Simulated Network environments
• Accessing information on-line 
• Workplace activities


Teaching Schedule

This Course will be co-delivered with the following course: EEET7393C (ICTNWK507). Please refer to this course for the Teaching Schedule


Learning Resources

Prescribed Texts


References


Other Resources

Other resource beyond those accessed through Canvas may involve CISCO Netacad and linkedIn learning


Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:

Assessment Task 1 Practical Skills

Assessment Task 2 IT Project 

Assessment Task 3 Knowledge Test

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

Elements and Performance Criteria

Assessment 1 

Assessment 2

Assessment 3

1.1

X

X

 

1.2

 

X

  

1.3

X

X

  

1.4

X

X

  

1.5

 

X

  

1.6

 

X

  

1.7

 

X

  

2.1

X

X

  

2.2

X

X

  

2.3

X

X

  

2.4

X

X

  

2.5

 

 

  

2.6

X

X

  

2.7

X

X

  

3.1

 

X

  

3.2

X

X

  

3.3

X

X

  

3.4

X

X

  

4.1

  

X

  

4.2

  

X

  


Assessment Tasks

To pass this course each candidate must complete at least a satisfactory level of Competency in each of the following assessments:

Assessment 1 Skills Practical Test

Assessment 2 Project

Assessment 3 Theory Exam

Once you have achieved satisfactory in all three (3) assessments and deemed competent in this course.

Assessments
To be deemed competent students must demonstrate an understanding of all aspects required of this course and must achieve a satisfactory standard in each assessment. Assessment methods have been designed to measure student's competency in each course over multiple tasks.

Resubmissions
For each assessment submitted by the due date in this course students will be given feedback within 2 weeks of the assessment submission. If you do not submit your assessment by the due date or if your first attempt is not satisfactory you will be allowed a single resubmission attempt for each assessment in this course. You will be provided with a new due date by your teacher for your resubmission attempt if a resubmission is required.

Due dates
All assessment tasks will have a due date provided and published in Canvas. Assessments submitted after the due date will not be accepted unless an extension has been provided or special consideration has been granted.

Extensions
If you will not be able to meet the due date for an assessment you may apply to your teacher for an extension of up to seven days by completing the Application of Time to Submit Assessment Work Form at https://www.rmit.edu.au/content/dam/rmit/documents/Students/Student_forms/Application-for-extension-of-time-to-submit-work.pdf Applications for an extension of time must be received before the due date for an assessment.

Special Consideration
If unforeseen circumstances beyond your control prevent you from submitting your work on time you may be eligible to apply for special consideration. For further information regarding special consideration, please refer to the RMIT Special Consideration page at https://www.rmit.edu.au/students/student-essentials/assessment-and-results/special-consideration


Assessment Matrix

Elements and Performance Criteria

Assessment 1 

Assessment 2

Assessment 3

1.1

X

X

 

1.2

 

X

  

1.3

X

X

  

1.4

X

X

  

1.5

 

X

  

1.6

 

X

  

1.7

 

X

  

2.1

X

X

  

2.2

X

X

  

2.3

X

X

  

2.4

X

X

  

2.5

 

 

  

2.6

X

X

  

2.7

X

X

  

3.1

 

X

  

3.2

X

X

  

3.3

X

X

  

3.4

X

X

  

4.1

  

X

  

4.2

  

X

  

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

  • assignment writing, thesis writing and study skills advice 
  • maths and science developmental support and advice 
  • English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview