Course Title: Match ICT needs with the strategic direction of the organisation

Part A: Course Overview

Program: C5395 Diploma of Information Technology

Course Title: Match ICT needs with the strategic direction of the organisation

Portfolio: BUS Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term1 2020,
Term2 2020

Course Contact: Val Christou

Course Contact Phone: +61 3 9925 5076

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) services meet current and future internal operational enterprise requirements.

It applies to individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICTICT517 Match ICT needs with the strategic direction of the organisation


1. Evaluate current strategic plan and propose changes

2. Evaluate effect of changes

3. Plan implementation of changes

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements and performance criteria of this unit; including evidence of the ability to:

For one organisation:

  • interpret a strategic plan and objectives of the organisation
  • evaluate the current state of ICT in the organisation
  • identify possible gaps and opportunities in ICT and evaluate organisational impact with reference to the strategic plan and the objectives
  • determine and prioritise proposed changes to meet organisational needs
  • evaluate the difficulty of implementing proposed changes
  • develop an action plan for implementation

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements and performance criteria of this unit.  This includes:

  • Key sections of an action plan for ICT implementation projects
  • Methods of evaluation and planning approaches to technical problems and strategic objectives
  • Methods of evaluation of competing and complementary internal and external ICT systems and products
  • Current and emerging system and product trends and directions

Assessment Conditions

Skills must be demonstrated in a workplace or simulated environment where conditions are typical of those in an ICT working environment or ICT workplace.  This includes:

  • A site where ICT needs and strategic directions of the organisation are coordinated
  • Detailed information relating to a strategic organisation plan, objectives, and direction
  • Organisational policies and procedures relating to the implementation of ICT changes
  • Individual superior in the organisation
  • Information on current ICT systems and practices in the organisation including operating systems, hardware, and security




Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.