Course Title: Match ICT needs with the strategic direction of the organisation

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: BUSM8862C

Course Title: Match ICT needs with the strategic direction of the organisation

School: 650T Vocational Business Education

Campus: City Campus

Program: C5395 - Diploma of Information Technology

Course Contact: Val Christou

Course Contact Phone: +61 3 9925 5076

Course Contact Email: val.christou@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Name: Chandra Nannegari

Email: chandra.nannegari@rmit.edu.au

Phone: +61 3 9925 1657

 

 

 

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) services meet current and future internal operational enterprise requirements.

It applies to individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTICT517 Match ICT needs with the strategic direction of the organisation

Element:

1. Evaluate current strategic plan and propose changes

Performance Criteria:

1.1 Analyse and document current strategic plan of organisation against industry environment and organisational objectives 1.2 Determine and document current state of ICT systems and practices in organisation 1.3 Compare strategic plan objectives and current state of ICT to determine ICT gaps, improvement opportunities, and proposed changes 1.4 Report on proposed changes, gaps and improvement opportunities to superior

 

Element:

2. Evaluate effect of changes

Performance Criteria:

2.1 Evaluate impact of proposed changes to ICT systems and products against strategic objectives of organisation 2.2 Evaluate the difficulty of implementing proposed changes to ICT systems and products 2.3 Prioritise proposed changes to refine opportunities and assist in scheduling implementation 2.4 Document evaluation process and provide to superior for feedback

 

Element:

3. Plan implementation of changes

Performance Criteria:

3.1 Develop action plan to implement proposed changes including prioritised schedule and consistency with organisational policy and procedures 3.2 Detail standards, targets and implementation methods in action plan 3.3 Provide action plan to superior for feedback and approval

 

Learning Outcomes



Details of Learning Activities

 

A range of learning activities are planned for this course on a variety of topics as shown in the teaching schedule.

 

This may include self-paced and collaborative classroom activities such as:

  • Class exercises
  • Challenges
  • Problem solving
  • Project work
  • Quizzes

 

We expect you to participate and contribute in all scheduled learning activities as each week builds on the next.


  


Teaching Schedule

Course Delivery: 

The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

 

This course is co-delivered and co-assessed holistically along with:


 (ICTSAD501) COSC7363C - Model data objects. 

 

Week

Week Commencing

Topics

Assessment

Competencies

Delivered

1

10th Feb 

Introduction to the Course  including:

  • Course requirements
    • Course support documents
    • Course Canvas access
    • Accuracy of enrolment
    • Assessment requirements/Cover Sheets
    • Reminder re Plagiarism
    • Reminder re Appeals
    • Extensions/Resubmissions
    • Feedback in this course
    • Reminder re submission requirements
    • Getting help

    Course Topic
    • DB concepts (Sem 1 ) - review.
    •  Analyse current strategic plan of organisation. 

 

ICTICT517

ICTSAD501

2

17th Feb 
  •  Intro to example Project and solution.
    •  Analyse business data - Develop Business Rules and identify business operations.
  • •  Analyse current business documents - reports
  • •  Analyse current strategic plan of organisation continued

 

ICTICT517

ICTSAD501

3

24th Feb 
  • Example Project - Continued
  • Analyse Business Data - Identify boundaries of the system.
  • Analyse current business documents - forms
  • Determine possible ICT gaps.

Assessment 1  (project) Stage 1 - Project Specs issued

ICTICT517

ICTSAD501

4

2nd March
  • Example Project - Continued
  • Analyse Business Data - Identify possible entities.
  • Analyse current business documents - queries.
  • Document the effect of ICT developments.
 Assessment 1  (project) Stage 1 - draft due for feedback

ICTICT517

ICTSAD501

5

9th March
  • Example Project - Continued
  • Case studies - ERD
  • Intro to VBA.
  • Review current ICT systems supported by the organisation.

Assessment 1  (project) Stage 1 submission due. This is a team submission.

Assessment & feedback of this assessment in Week 06 & Week 7

ICTICT517

ICTSAD501

6

16th March

 

  • Case studies - ERD Continued.
  • Build Prototype.
  • VBA Continued - Loops.
  • Compare ICT infrastructure.

  

Assessment 1 (project) Stage 1 assessment & feedback

If required, re-submission for this assessment is due by the end of Week 09.

 

ICTICT517

ICTSAD501

7

23rd March
  • Example Project - Continued
  • VBA - DAO objects.                         
  • Confirm DB Design. Document inconsistencies in DB design.
  • Objectives and implications of introducing changes.

 

Assessment 1 (project) Stage 1 assessment & feedback

If required, re-submission for this assessment is due by the end of Week 09.

Assessment 1  (project) Stage 2 - project specs issued.

ICTICT517

ICTSAD501

8

30th March
  • Example Project - Continued
  • VBA continued - Entering 5000 records
  • Objectives and implications of introducing changes - continued.

 

 

ICTICT517

ICTSAD501

9

6th Apr
  • Example Project - Continued
  • Identify key stake holders.

Assessment 1   (project) Stage 2 - draft due for feedback

 

ICTICT517

ICTSAD501

  Break ( Thursday 9th April - Wednesday 15th April inclusive) 

10

20th Apr
  • Determinant & Dependencies
  • Data Dictionary
  • Develop plans - organisational policy and procedures. 

 

Assessment 1 (project) Stage 2 submission due. This is an individual submission.

Assessment & feedback of this assessment in Week 11 & Week 12

If required, re-submission for this assessment is due by the end of Week 13. 

ICTICT517

ICTSAD501

11

27th Apr
  • Data Redundancy and Anomalies
  • Validation of data model by client.
  • Document action plans to standards.

Assessment  1 (project) Stage 3 - project specs issued.

Assessment 1 (Project) Stage 2  assessment & feedback

If required, re-submission for this assessment is due by the end of Week 13.

 

ICTICT517

ICTSAD501

12

4th May
  • Steps in Normalisation, Normal Forms - 1 NF & 2NF & Relational Schema.
  • Implementation plan.
  • Document action plans continued
  • Insert Update Form

Assessment 1 (Project) Stage 2  assessment & feedback

If required, re-submission for this assessment is due by the end of Week 13.

ICTICT517

ICTSAD501

13

11th May

 

  • Steps in Normalisation, Normal Forms - 3NF
  • Document completed data model.
  • User training requirements.
  • Document action plans continued.

 

Assessment 1 (Project) Stage 3 - draft feedback

ICTICT517

ICTSAD501

14

18th May

 

  • Work on project. 

Assessment 1 (project) Stage 3 submission due. This is a team submission. Demonstration & feedback of this assessment in Week 15 & 16

If required, re-submission for this assessment is due by the end of Week 16.

ICTICT517

ICTSAD501

15

25th May
  • Assessment 2(Skills Review TEST)
  • Assessment 1(Project) Stage 3 - Demonstration & feedback

Assessment 2(Skill Review TEST)

Assessment 1 (project) Stage 3 - Demonstration & feedback

If required, re-submission for this assessment is due by the end of Week 16.

 

ICTICT517

ICTSAD501

16

1st Jun
  • Course & assessment feedback. 
  • Re-submission of work if required

 

ICTICT517

ICTSAD501

 


Learning Resources

Prescribed Texts

Peter Rob , Carlos Coronel & Steven Morris, Database Systems: Design, Implementation & Management, 10e Edition, Course Technology

1-111-96960-4

References

Schwalbe, K(9th edn), Information Technology Project Management, Cengage

9781337101356

Jeffrey A. Hoffer, Ramesh Venkataraman & Heikki Topi, Modern Database Management 12th edition , Pearson

9780133544770

Other Resources

You will need laptop with charger for each class 

You may also refer to various media, websites, textbooks and e-books as indicated in Canvas


Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements and performance criteria of this unit; including evidence of the ability to:

For one organisation:

  • interpret a strategic plan and objectives of the organisation
  • evaluate the current state of ICT in the organisation
  • identify possible gaps and opportunities in ICT and evaluate organisational impact with reference to the strategic plan and the objectives
  • determine and prioritise proposed changes to meet organisational needs
  • evaluate the difficulty of implementing proposed changes
  • develop an action plan for implementation

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements and performance criteria of this unit.  This includes:

  • Key sections of an action plan for ICT implementation projects
  • Methods of evaluation and planning approaches to technical problems and strategic objectives
  • Methods of evaluation of competing and complementary internal and external ICT systems and products
  • Current and emerging system and product trends and directions

Assessment Conditions

Skills must be demonstrated in a workplace or simulated environment where conditions are typical of those in an ICT working environment or ICT workplace.  This includes:

  • A site where ICT needs and strategic directions of the organisation are coordinated
  • Detailed information relating to a strategic organisation plan, objectives, and direction
  • Organisational policies and procedures relating to the implementation of ICT changes
  • Individual superior in the organisation
  • Information on current ICT systems and practices in the organisation including operating systems, hardware, and security

 

 

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.       


Assessment Tasks

Please note the following two units:

 

COSC7363C (ICTSAD501) Model data objects

BUSM8862C (ICTICT517) Match ICT needs with the strategic direction of the organisation 

 

are clustered and therefore co-delivered and co-assessed holistically

Assessment Overview:

You are required to complete TWO assessments- Assessment 1 (Project) & Assessment 2 (Skills Review TEST). You must  complete both assessments and demonstrate competency in these assessments.

As part of Assessment 1 (Project), you are required to design and implement a fully-functional customised database for a real client, in consultation with key stakeholders, such as your teacher and the client.  

The Assessment 1 (Project) requires you to design, build and validate a database application to process transactions and store the required data for a client. You are also required to ensure information and communications technology (ICT) services meet the current and future internal operational requirements of your client.

This assessment consists of three stages: Stages 1 & 3 are team submissions and Stage 2 is an individual submission. Work for each stage of the project (outlined below) should be submitted on the due date, as per the Teaching Schedule.

Assessment 1 (Project ) Stage 1 (Team): Submission  Due: Week 5

During this stage you are required to analyse and understand the current and future requirements (including ICT infrastructure) for implementing a database to record all data necessary for a smooth functioning of client's business. 

  • Analyse business and other data to identify area of business operations (as an example payments made by students) and boundaries of the system.
  • Analyse and submit each of these documents – a form used for capturing data, invoice issued to a customer, a weekly report generated by the client and one query used to extract data.  
  • Based on the above analysis, develop business rules and identify possible entities.
  • Analyse ICT infrastructure and identify possible ICT gaps based on the strategic plan of the client. Also document the effect of ICT developments.

Assessment 1 (Project) Stage 2 (Individual): Submission Due: Week 10

 In continuation of stage 1, in this stage you need to design and build a prototype database for the client.  You also need to determine and evaluate the result of proposed ICT changes.  

  • Identify (or refine) business rules and assumptions from Stage 1.
  • Draw an ERD using VISIO tool with appropriate template.
  • Build a prototype (with appropriate data types, PK and FK) with sample data in MS Access.
  • Write program / s to populate tables up to 50000 records in a table.
  • Determine and evaluate the effect of ICT changes.

 Assessment 1 (Project) Stage 3 (Team): Submission Due: Week 14

Stage 3 of the project requires you to build and validate prototype and apply normalisation principles while managing changes requested by the client. 

  • Re-examine the ERD within the team and optimise it.
  • Modify and update the ERD if client suggests changes to specifications.
  • Apply normalisation principles to refine the model.
  • Build prototype in MS Access (or use an appropriate platform) with forms and reports as required by the client.
  • Build and validate the model in MS SQL Server / MS Access.
  • Document the entire model, including training requirements.
  • Develop action plans to implement proposed changes in ICT infrastructure.

Students will receive feedback or confirmation for each stage of submission. It is therefore vital that any design documentation and other work required for each stage be submitted in a timely manner.

In order to be deemed competent in this Assessment 1 (Project) you will be expected to demonstrate proficiency in a variety of areas including (and not limited to) the following key areas:

  • Skills in gathering and analysing data to determine requirements
  • Ability to produce ERDs for a wide variety of scenarios
  • Ability to build and implement a database using established design principle.
  • Ability to normalise your tables to store data effectively
  • Ability to evaluate current ICT infrastructure and develop ICT services to meet future enterprise requirements.
  • Documentation of the complete model and training requirements. 

You will be asked to demonstrate understanding of the project submission.

Assessment 2 (Skills Review TEST): Week 15 

This is a paper based TEST administered in class covering the course material:

For this assessment task you will need to analyse one of the business documents to design data structures in 3NF. 

You are also required to ensure that the ICT infrastructure you recommend supports data structures derived in the above analysis.  

You are also required to analyse sample data in a table for normalisation.


Assessment Matrix

Elements/Performance Criteria  Assessment Details   

1.Evaluate current strategic plan and propose changes

1.1 Analyse and document current strategic plan of organisation against industry environment and organisational objectives 1.2 Determine and document current state of ICT systems and practices in organisation 1.3 Compare strategic plan objectives and current state of ICT to determine ICT gaps, improvement opportunities, and proposed changes 1.4 Report on proposed changes, gaps and improvement opportunities to superior  
  • Assessment 1 (Project) Stage 1
  • Assessment 2 (Skills Review) TEST

2. Evaluate effect of changes

  2.1 Evaluate impact of proposed changes to ICT systems and products against strategic objectives of organisation 2.2 Evaluate the difficulty of implementing proposed changes to ICT systems and products 2.3 Prioritise proposed changes to refine opportunities and assist in scheduling implementation 2.4 Document evaluation process and provide to superior for feedback
  • Assessment 1 (Project) Stage 2
  • Assessment 2 (Skills Review) TEST

3. Plan implementation of changes

  3.1 Develop action plan to implement proposed changes including prioritised schedule and consistency with organisational policy and procedures 3.2 Detail standards, targets and implementation methods in action plan 3.3 Provide action plan to superior for feedback and approval
  • Assessment 1 (Project) Stage 3
  • Assessment 2 (Skills Review) TEST
Performance Evidence  
The candidate must demonstrate the ability to complete the tasks outlined in the elements and performance criteria of this unit; including evidence of the ability to:   For one organisation:
  • interpret a strategic plan and objectives of the organisation
  • evaluate the current state of ICT in the organisation
  • identify possible gaps and opportunities in ICT and evaluate organisational impact with reference to the strategic plan and the objectives
  • determine and prioritise proposed changes to meet organisational needs
  • evaluate the difficulty of implementing proposed changes
  • develop an action plan for implementation
  • Assessment 1 (Project) Stage 1
  • Assessment 1 (Project) Stage 2
  • Assessment 1 (Project) Stage 3
  • Assessment 2 (Skills Review) TEST
Knowledge Evidence  
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements and performance criteria of this unit. This includes:  
  • Key sections of an action plan for ICT implementation projects
  • Methods of evaluation and planning approaches to technical problems and strategic objectives
  • Methods of evaluation of competing and complementary internal and external ICT systems and products
  • Current and emerging system and product trends and directions

 
  • Assessment 1 (Project) Stage 1
  • Assessment 1 (Project) Stage 2
  • Assessment 1 (Project) Stage 3
  • Assessment 2 (Skills Review) TEST

Other Information

 

Submission Requirements

Assessment tasks need to be submitted via Canvas.

You should:

  • Ensure that you submit assessments on or before the due date. 
  • Always retain a copy of your assessment tasks (hard copy and soft copy).
  • When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship and if working in a team, each members contribution.  You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work.  On the cover sheet you declare that the work you are presenting for assessment is your own work.  An assignment cover sheet for submission of work for assessment is available on Canvas. 
  • Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers.  For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.


Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More information:  http://www.rmit.edu.au/students/assessment/extension

Form to use:  http://mams.rmit.edu.au/seca86tti4g4z.pdf

Where an extension of greater than seven days is needed, you must apply for special consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More Information:  http://www.rmit.edu.au/browse;ID=g43abm17hc9w (unresolved)

Form to use:  http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
 

Re-submissions (VET Programs)

If you are found to be unsuccessful in a Course Assessment Task you will be allowed one re-submission only.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the re-submission. 

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course.  Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.


Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment.  For more information about the circumstances under which the assessment arrangements might be granted please access the following Website:

More Information:  http://rmit.edu.au/browse;ID=7usdbki1fjf31

Marking Guide (Courses delivered in accordance with competency-based assessment):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

CA       Competency Achieved

NYC    Not Yet Competent

DNS    Did Not Submit for assessment

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