Course Title: Manage and promote diversity

Part A: Course Overview

Program: C5397 Diploma of Community Services

Course Title: Manage and promote diversity

Portfolio: DSC Portfolio Office

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Anne Fitzpatrick

Course Contact Phone: 9925 0329

Course Contact Email:

Course Description

This course describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. It is delivered as a cluster whose focus is on developing professional practice that promotes diversity, reflective practices, self-care, and debriefing and support processes.

This course applies to individuals working in any type of leadership role across all industry sectors.

This course is delivered with the following two (2) courses in a cluster:-

  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPRP003 Reflect on and improve own professional practice

 The units are assessed separately.


Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCDIV003 Manage and promote diversity


1. Research diversity in the workplace

2. Foster diversity

3. Adapt communication strategies

4. Contribute to workplace diversity policies and procedures

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

Your knowledge and understanding of course content will be assessed through:  

Assessment Task 1: Report on organisational diversity objectives

Assessment Task 2: Promote and foster diversity in the workplace

Assessment Task 3: Knowledge, written response to questions