Course Title: Develop workplace communication strategies

Part A: Course Overview

Program: C5397 Diploma of Community Services

Course Title: Develop workplace communication strategies

Portfolio: Vocational Education

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  



Flexible Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEDU6080C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet

VE 2022 (VALS)

Course Contact: Anne Fitzpatrick

Course Contact Phone: +61 3 9925 0329

Course Contact Email: anne.fitzpatrick@rmit.edu.au



Course Description

This course describes the skills and knowledge required to develop communication protocols specific to the workplace and is particularly pertinent for workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.

This course is clustered for delivery with one (1) other course:

  • CHCADV002 Provide advocacy and representation services  

 These courses are delivered together and assessed separately.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCCOM003 Develop workplace communication strategies

Elements:

1. Develop communication strategies

2. Establish communication protocols

3. Promote the use of communication strategies

4. Review communication practices


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge you will be able to promote excellent communication protocols specific to the workplace and work effectively with a range of internal and external stakeholders.




Overview of Assessment

Assessment is ongoing throughout the course and will include work placement hours, practical demonstrations, group activities and reflection within the community services industry. Full assessment briefs will be provided and can be found on Canvas.