Course Title: Quality Improvement In The Workplace

Part A: Course Overview

Program: C6011 Advanced Diploma of Engineering (Aerospace)

Course Title: Quality Improvement In The Workplace

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


130T Vocational Engineering


Term1 2009,
Term1 2010,
Term1 2011

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Course Description

The purpose of this course is to develop the participant’s knowledge and skills to participate in individual and team-based quality improvement activities in the workplace.
This course equips the student with the skills to implement and monitor continuous improvement of systems and processes.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

EA047 Quality Improvement in the Workplace

Learning Outcomes

1. Explain team-based quality improvement models.
2. Identify and apply quality improvement tools.
3. Describe the use and methods for team-based approaches to quality improvement.
4. Apply quality improvement tools and techniques in a team-based improvement project.

Overview of Assessment

 To successfully to complete this course the student is required to pass written assessment tasks and demonstrate skills and ability by completing practical tasks.