Course Title: Human Factors Management

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: BUSM6115

Course Title: Human Factors Management

School: 130T Engineering (TAFE)

Campus: City Campus

Program: C6011 - Advanced Diploma of Engineering (Aerospace)

Course Contact : Steven Bevan

Course Contact Phone: +61 3 9925 4137

Course Contact Email:steven.bevan@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Program Team Leader : Nihal Hana

Ph: +61 3 9925 4523

Email: nihal.hana@rmit.edu.au

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

COMM 5104 Writing Technical Documents

Course Description

The purpose of this course is to provide training in developing and maintaining workplace activities and procedures to manage human factors.
This course develops skills in developing and maintaining workplace activities and procedures to manage human factors and study maintenance incidence which impact on the aerospace industry.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

VBH136 Human Factors Management

Learning Outcomes


1. Analyse how human factors can impact on workplace processes.
2. Analyse a workplace incident to identify the role of human factors in their cause.
3. Develop a workplace procedure designed to minimise the impact of human factors on workplace processes.


Details of Learning Activities

The desired learning outcomes are achieved through:

  • Class lectures.
  • Incident case studies.
  • Reflective readings.
  • watching and analyzing video footage of accidents in the work place.


Teaching Schedule

Week 1

The need to take human factors into account; Incidents attributable to human factors human error; "Murphy’s" law. 
Human Performance and Limitations
Vision;
Hearing;
Information processing;
Attention and perception;
Memory;
Claustrophobia and physical access. 

Week 2 Social Psychology
Responsibility: individual and group;
Motivation and de-motivation;
Peer pressure;
’Culture’ issues;
Team working;
Management, supervision and leadership. 

Factors Affecting Performance
Fitness / health;
Stress: domestic and work related;
Time pressure and deadlines;
Workload: overload and underload;
Sleep and fatigue, shift-work;
Alcohol, medication, drug abuse. 

Week 3 Physical Environment
Noise and fumes;
Illumination;
Climate and temperature;
Motion and vibration;
Working environment. 

Tasks
Physical work;
Repetitive tasks;
Visual inspection;
Complex systems. 

Week 4 Communication
Within and between teams;
Work logging and recording; Keeping up to date, currency; Dissemination of information. 

Human Error
Error models and theories;
Types of error in maintenance tasks; Implications of errors (i.e. accidents) Avoiding and managing errors.

Week 5 Hazards in the Workplace
Recognising and avoiding hazards; Dealing with emergencies.


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

To successfully to complete this course the student is required to pass written assessment tasks and demonstrate skills and ability by completing practical tasks to aerospace standards.


Assessment Tasks

Participants are required to complete two assessment tasks. The first is a group assignment worth (60%) and the second is a closed book multiple-choice test worth 40% at the end of the subject.


Assessment Matrix

Course Overview: Access Course Overview