Course Title: Connect hardware peripherals

Part B: Course Detail

Teaching Period: Term1 2008

Course Code: EEET6390C

Course Title: Connect hardware peripherals

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C6068 - Advanced Diploma of Computer Science

Course Contact: Leonardo Ciavarella

Course Contact Phone: +61 3 9925 4711

Course Contact Email: leonardo.ciavarella@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course introduces the student to the basic foundations in assembling a personal computer and troubleshoots problems that occur. You will learn how to install, configure, upgrade, troubleshoot and repair personal computers and software. The topics include information technology basics, how computers work, different types of operating systems, networking fundamentals, printers, preventive maintenance and troubleshooting hardware and software.As well look at basic security and wireless application. 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICAITS014C Connect hardware peripherals

Element:

Confirm requirements of client

Performance Criteria:

 

Element:

Connect hardware peripherals

Performance Criteria:

 

Element:

Obtain required peripherals

Performance Criteria:

 


Learning Outcomes


Client’s peripheral requirements are identified and are confirmed in accordance with organisation standards.

· Client requirements and peripherals needed in line with organisation guidelines are documented and are reported to the supervisor.
· Client requirements are cleared with supervisor in line with organisation guidelines.
· Client support expectations are covered by vendor’s warranty and support services.

Peripherals are obtained under instruction from management/supervisor.

· Peripherals are entered into equipment inventory according to organisation’s procedures.
· Contents are validated and method of ensuring the physical contents match the packing list is demonstrated.
· Peripherals are stored according to vendor/manual guidelines.

Timeframe for installation schedule is verified with higher authority.

· Existing peripherals are disconnected and replaced, with minimal disruption to clients.
· New peripherals are connected with minimum disruption.
· Computer is configured to accept new peripherals.
· Hardware peripherals are tested and client satisfaction is confirmed. Amendments are made as required for client.




Details of Learning Activities

 

1. Face to Face teaching: to obtain introduction to the fundamentals of computer hardware and different operating system. As well dealing with safety and environmental issues communication skills with customers.

2. Personal Reading: student will have access to online Cisco material which student can read, as well as quizzes at the end of each module.

3. Practice sheets: Students will have worksheet to enforce what they have read online.

4. Skill test: This will give the opportunity for student what they have done in laboratory to put into practically skill test and fault finding problems with computer hardware and software issues.

5. Test. A series of online module test that student has learnt during the course of the semester and a final exam that covers all modules test which area online.

6. Simulator and lab sessions. A few simulators on how to put a computer together and as well a laptop simulator, which shows student the differences between a PC and laptop computer construction.


Teaching Schedule

Week 1: Introduction to the Personal computer: In this module student will be able to identify name of internal and external components of a computer, name different ports and cables, and power supply.

Week 2: Safe lab Procedure and tool use and Computer assembly
In this two module will be looking at OH&S issue regarding working with personal computer using the right tools for the right job. As well how to assembly a computer from it individual components.

Week 3: Basic of Preventive Maintenance and Troubleshooting
This section looks at the regular and systematic inspection, cleaning and replacement of worn parts in a computer. As well troubleshooting systematic approach to locating the cause of a fault in a computer system.

Week 4: Windows operating system. In this section will be looking at basic fundamentals the purpose of an operating system. Look at the purpose, limitation and compatibilities and customer needs.

Week 5 :Fundamentals of Laptops and Portable devices. This section looks at describing laptops and portable devices. Identity components of a laptop, to configure a laptop, identity common preventive maintenance for laptops and portable devices.

Week 6 : Fundamentals of Printers and scanners. In this section we look at different types of printers available, how laser printer works. How to install and configure scanners and provide common preventive maintenance techniques for printers and scanners.

Week 7 :Fundamentals of Networking. In this section look the principles of networking, explain the different types of networks, different types of LAN topologies and architectures. What are the Ethernet standards, the OSI model and TCP/IP. Basic troubleshooting a basic network.

Week 8: Fundamental Security. Look at the important of security and security threats, identify security procedures and troubleshooting security.

Week 9: Communication skills. Look at the how to deal with customers and how to act professional with customers.

Week 10: Advanced Personal computers. Looks at how determine if a component on a computer should be upgraded or replaced. As well look at the adequate system resources to efficiently run the customer’s hardware and software.

Week 11 Advance Operating system
Look at operating system based on customer needs, install, configure and optimize operating system, how to upgrade operating system.


Week 12 Advance Laptops and Portable devices and Advance Printers and scanners
Look at the different methods of wireless communication for laptops and portable devices, select laptop components and troubleshoot a laptop.


Week 13 Advanced Networking and advanced Security.
Look at to identify potential safety hazards and implent proper safety procedure relate to network, Design a network base on the customer’s needs, upgrade customer’s network, describe preventive maintenance procedures for network.

Week 14 skill test, 
Final skill test in building a computer and troubleshooting

week 15 revision


Learning Resources

Prescribed Texts


References

CompTIA A+ Complete Study Guide (2007 by Sybex Quentin Docter Emmett Dulaney and Toby Skandier

0-470-04830-1

CompTIA A+ complete PASTPASS (2007) by Sybex Emmett Dulaney

0-470-04832-8

PC Technician Street Smarts A real World Guide to CompTIA A+ skills by Sybex James Pyles  

0-470-08458-8

CompTIA A+ Test Prep by Wiley by Toby Skandier

0-470-11751-4


Other Resources


Overview of Assessment

 

The assessment for this course comprise of mixture of online test, final online exam and practical skill test.

Online module test worth 20%
Final exam 50% online (achieve a certificated 70% or better)
Skill test 20%
Lab work 10%
IT Essentials is an online Cisco program. In order to pass RMIT you only need to achieve 50% on the final exam. If student want an IT essential certificated you need to achieve 70% or higher on the final exam. If you don’t achieve 70% and you want to receive the certificate you can do the final exam again with the knowledge that if you do achieve 70% or better only the first mark will be taken as your final grade not the second attempt at the final exam.
All assessment must be satisfactory passed in order to pass the in the course.
Coming to the lab must be attended are compulsory part of the assessment to successfully complete the course.


This course is graded using the following course grades:

0-49% is NN- Fail

50-59 % is PA –Pass
60-69% is CR –Credit

70-79% is DI –Distinction

80-100% HD - High Distinction

The temporary grading is RW (Result Withheld) and DEF (Deferred Assessment Granted) are also used, but be converted to one of the above grades within a short item after the end of normal assessment periods end.
Normally the RWT grading is used where supplementary assessment is being offered.
It is converted opt Pa if the supplementary assessment is passed or NN if it is not.
It is your responsibility to follow up on any RWT of DEF grading to ensure that you do not miss any deadlines for submission of work or sitting examination.
Make sure that you understand the Special consideration Policy available at the following website:
http://mams.rmit.edu.au/vbi4hpp6m8on.pdf


Assessment Tasks

Final exam 50% online (achieve a certificated 70% or better)
Module test 20%
Skill test 20%
Lab work 10%
IT Essentials is an online Cisco program. In order to pass RMIT you only need to achieve 50% on the final exam. If student want an IT essential certificated you need to achieve 70% or higher on the final exam. If you don’t achieve 70% and you want to receive the certificate you can do the final exam again with the knowledge that if you do achieve 70% or better only the first mark will be taken as your final grade not the second attempt at the final exam.
All assessment must be satisfactory passed in order to pass the in the course.
Coming to the lab must be attended are compulsory part of the assessment to successfully complete the course.


This course is graded using the following course grades:

0-49% is NN- Fail

50-59 % is PA –Pass
60-69% is CR –Credit

70-79% is DI –Distinction

80-100% HD - High Distinction

The temporary grading is RW (Result Withheld) and DEF (Deferred Assessment Granted) are also used, but be converted to one of the above grades within a short item after the end of normal assessment periods end.
Normally the RWT grading is used where supplementary assessment is being offered.
It is converted opt Pa if the supplementary assessment is passed or NN if it is not.
It is your responsibility to follow up on any RWT of DEF grading to ensure that you do not miss any deadlines for submission of work or sitting examination.
Make sure that you understand the Special consideration Policy available at the following website:
http://mams.rmit.edu.au/vbi4hpp6m8on.pdf


Assessment Matrix

Other Information

 

Calendars for examination periods, census dates for addition and withdrawal or course, and special consideration requirements location building 51 level 6 and check computer science notice board. As well check your RMIT email on any updates. Most communication will be done using your RMIT student email

Course Overview: Access Course Overview