Course Title: Apply Communications Management Techniques
Part B: Course Detail
Teaching Period: Term2 2011
Course Code: COMM7292C
Course Title: Apply Communications Management Techniques
School: 130T Vocational Engineering
Campus: City Campus
Program: C6069 - Advanced Diploma of Engineering Technology
Course Contact: Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email: engineering-tafe@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Co-ordinator: Leon Mattatia;
Phone 9925 4668
Email: leon.mattatia@rmit.edu.au
Teacher: Mark Burns
Telephone: 9925 4604; Fax: 9925 4377
Email: mark.burns@rmit.edu.au
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit of competency specifies the outcomes required to provide a critical link between people, ideas and information at all stages in the project lifestyle. It covers assisting the project team to plan communications, facilitating information flow, communicating information related to the project, and reviewing communications.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBPM406A Apply communications management techniques |
Element: |
1. Contribute to communications planning. |
Performance Criteria: |
1.1 Relevant information requirements are identified, sourced and contributed to initial project documentation |
Element: |
2. Conduct information management activities. |
Performance Criteria: |
2.1 Information is gathered, validated, stored, retrieved, filtered and disseminated as directed, within agreed procedures to aid decision-making processes throughout project life cycle. |
Element: |
3. Communicate Project information |
Performance Criteria: |
3.1 Communication within project, with client and other stakeholders is undertaken within agreed networks, processes and procedures to ensure flow of necessary information. |
Element: |
4. Contribute to assessment of communications management outcomes. |
Performance Criteria: |
4.1 Assistance is provided in the ongoing review of project outcomes to determine the effectiveness of communications management activities. |
Learning Outcomes
Communication project information.
Conduct information management activities.
Contribute to assessment of communications management outcomes.
Contribute to communications planning.
Details of Learning Activities
You will learn how to setup, manage, conduct and review communications requirements at all stages of a project.
The total number of scheduled hours of teaching, learning and assessment involved in this course includes all planned activities.
Teaching Schedule
Session Topic
1 Walk through of Unit elements & performance criteria.
2 Importance of project communications. Identifying and creating initial project information.
3 Using templates to create a project communications plan.
4 Project introduction & scope.
5 Information & audit requirements; Form teams; complete project workbook templates. Create initial project WBS, NW diagram & GANNT chart.
6 Complete initial report draft: 1st half. Complete initial WBS, NW diagram & GANNT
7 Handout ‘murphy’ project changes; Create revised WBS, NW diagram & GANNT. Work on 2nd half of mid-project report
8 Complete final mid project report & project workbook.
9 Conduct mid-project update meeting (ATN2) using formal mid-project report & project workbook (ATN3)
Learning Resources
Prescribed Texts
References
Other Resources
Some resources and exercises will be provided.
Overview of Assessment
Assessment may incorporate a variety of methods including written / oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to demonstrate their assessment activities to their teacher/assessor. Feedback will be provided thoughout the course.
Assessment Tasks
All listed assessment tasks contribute to the final result for this course.
ATN = Assessment Task No.
- ATN1 Multi choice test (15%)
- ATN2 Team project assignment (70%)
- Team project assignment presentation (15%)
Students are to follow RMIT Special Consideration Policy found in RMIT Policies and procedures link http://www.rmit.edu.au/browse;ID=3g3whh1vttr0z;STATUS=A;SECTION=19;PAGE_AUTHOR=Chancellery
Assessment Matrix
Ref Element/Performance Criteria
1 Contribute to communications planning. ATN1 & 2
- 1.1 Relevant information requirements are identified, sourced and contributed to initial project documentation
- 1.2 Contribution is made to the development and implementation of the communications plan and communications networks.
- 2.1 Information is gathered, validated, stored, retrieved, filtered and disseminated as directed, within agreed procedures to aid decision-making processes throughout project life cycle.
- 2.2 Information is maintained to ensure security and auditability of data.
- 3.1 Communication within project, with client and other stakeholders is undertaken within agreed networks, processes and procedures to ensure flow of necessary information.
- 3.2 Reports are written and released in accordance with authorisation, or drafted for release by others.
- 3.3 Information and advice are sought from appropriate project authorities when in doubt.
- 4.1 Assistance is provided in the ongoing review of project outcomes to determine the effectiveness of communications management activities.
- 4.2 Communications management issues and responses are reported to higher project authorities for application in future projects.
Course Overview: Access Course Overview