Course Title: Apply Communications Management Techniques

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: COMM7292C

Course Title: Apply Communications Management Techniques

School: 130T Vocational Engineering

Campus: City Campus

Program: C6069 - Advanced Diploma of Engineering Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Co-ordinator: Leon Mattatia;
Phone 9925 4668
Email: leon.mattatia@rmit.edu.au

Teacher: Mark Burns
Telephone: 9925 4604; Fax: 9925 4377
Email: mark.burns@rmit.edu.au

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit of competency specifies the outcomes required to provide a critical link between people, ideas and information at all stages in the project lifestyle. It covers assisting the project team to plan communications, facilitating information flow, communicating information related to the project, and reviewing communications.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPM406A Apply communications management techniques

Element:

1. Contribute to communications planning.

Performance Criteria:

1.1 Relevant information requirements are identified, sourced and contributed to initial project documentation
1.2 Contribution is made to the development and implementation of the communications plan and communications networks.

Element:

2. Conduct information management activities.

Performance Criteria:

2.1 Information is gathered, validated, stored, retrieved, filtered and disseminated as directed, within agreed procedures to aid decision-making processes throughout project life cycle.
2.2 Information is maintained to ensure security and auditability of data.

Element:

3. Communicate Project information

Performance Criteria:

3.1 Communication within project, with client and other stakeholders is undertaken within agreed networks, processes and procedures to ensure flow of necessary information.
3.2 Reports are written and released in accordance with authorisation, or drafted for release by others.
3.3 Information and advice are sought from appropriate project authorities when in doubt.

Element:

4. Contribute to assessment of communications management outcomes.

Performance Criteria:

4.1 Assistance is provided in the ongoing review of project outcomes to determine the effectiveness of communications management activities.
4.2 Communications management issues and responses are reported to higher project authorities for application in future projects.

Learning Outcomes


Communication project information.
Conduct information management activities.
Contribute to assessment of communications management outcomes.
Contribute to communications planning.


Details of Learning Activities

You will learn how to setup, manage, conduct and review communications requirements at all stages of a project.
The total number of scheduled hours of teaching, learning and assessment involved in this course includes all planned activities.


Teaching Schedule

Session    Topic

1 Walk through of Unit elements & performance criteria.
2 Importance of project communications. Identifying and creating initial project information.
3 Using templates to create a project communications plan.
4 Project introduction & scope.
5 Information & audit requirements; Form teams; complete project workbook templates. Create initial project WBS, NW diagram & GANNT chart.
6 Complete initial report draft: 1st half. Complete initial WBS, NW diagram & GANNT
7 Handout ‘murphy’ project changes; Create revised WBS, NW diagram & GANNT. Work on 2nd half of mid-project report
8 Complete final mid project report & project workbook.
9 Conduct mid-project update meeting (ATN2) using formal mid-project report & project workbook (ATN3)


Learning Resources

Prescribed Texts


References


Other Resources

Some resources and exercises will be provided. 


Overview of Assessment

Assessment may incorporate a variety of methods including written / oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to demonstrate their assessment activities to their teacher/assessor. Feedback will be provided thoughout the course.


Assessment Tasks

All listed assessment tasks contribute to the final result for this course.
ATN = Assessment Task No.

  • ATN1 Multi choice test (10%)
  • ATN2 Team project assignment (75%)
  • ATN2 Team project assignment presentation (15%)

Under special circumstances an extension to assessment may be granted. Refer Other information section.


Assessment Matrix

Ref        Element/Performance Criteria

1 Contribute to communications planning. ATN1 & 2

  • 1.1 Relevant information requirements are identified, sourced and contributed to initial project documentation
  • 1.2 Contribution is made to the development and implementation of the communications plan and communications networks.

2 Conduct information management activities. ATN1 & 2

  • 2.1 Information is gathered, validated, stored, retrieved, filtered and disseminated as directed, within agreed procedures to aid decision-making processes throughout project life cycle.
  • 2.2 Information is maintained to ensure security and auditability of data.

3 Communicate project information. ATN1 & 2

  • 3.1 Communication within project, with client and other stakeholders is undertaken within agreed networks, processes and procedures to ensure flow of necessary information.
  • 3.2 Reports are written and released in accordance with authorisation, or drafted for release by others.
  • 3.3 Information and advice are sought from appropriate project authorities when in doubt.

4 Contribute to assessment of communications management outcomes. ATN2

  • 4.1 Assistance is provided in the ongoing review of project outcomes to determine the effectiveness of communications management activities.
  • 4.2 Communications management issues and responses are reported to higher project authorities for application in future projects.

NB: Only if overall course competency is achieved can a graded result be given.

Other Information


Other Information
Please note: while your teacher will cover all the material in the above schedule, the weekly teaching and assessment order is subject to change depending on class needs and availability of resources.

Study and learning Support:
Study and Learning Centre (SLC) provides free learning and academic development advice to you.

Services offered by SLC to support your numeracy and literacy skills are:
assignment writing, thesis writing and study skills advice maths and science developmental support and advice English language development.

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support.

Disability Liaison Unit:
If you are suffering from long-term medical condition or disability, you should contact Disability Liaison Unit to seek advice and support to complete your studies.

Please Refer http://www.rmit.edu.au/disability to find more information about services offered by Disability Liaison Unit.

Late submission:
If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.

The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgement as to whether the extension has been granted.

If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) you must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.

Special consideration:
Special Consideration is a variation to an assessment which takes into account the impact of unexpected or extenuating circumstances which have affected a student’s performance in assessment or prevented them from attempting an assessment task, including an examination.
Please Refer http://www.rmit.edu.au/browse/Current%20students/Administration/Assessment/Special%20consideration/ to find the latest information about the purpose, eligibility and process of special consideration and the online form.

Plagiarism:
Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.

Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview