Course Title: Facilitate continuous improvement
Part B: Course Detail
Teaching Period: Term2 2011
Course Code: MIET5782C
Course Title: Facilitate continuous improvement
School: 650T TAFE Business
Campus: City Campus
Program: C6074 - Advanced Diploma of Information Technology
Course Contact : Swati Dave
Course Contact Phone: +61 3 9925 5811
Course Contact Email:swati.dave@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Catherine Han-Lin
+61 3 9925 5811
catherinehan.lin@rmit.edu.au
Joyce Liang
joyce.liang @rmit.edu.au
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
This course is co-delivered and co-assessed holistically along with Three (3) other competencies: BUSM 7782C Identify and implement e-business innovation; BUSM 7783C Implement change management processes and BUSM 5732C Facilitate and capitalise on change and innovation.
Course Description
This unit specifies the outcomes required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies and to manage opportunities for further improvements.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBFLM509B Facilitate continuous improvement |
Element: |
Lead continuous improvement systems and processes |
Performance Criteria: |
1. Lead continuous improvement systems and processes 1.1 Strategies are developed to ensure that team members are actively encouraged and supported to participate in decision making processes, and to assume responsibility and exercise initiative as appropriate 2.1 Strategies are developed to ensure that systems and procedures including technology are used to monitor operational progress and to identify ways in which planning and operations could be improved 3.1 Processes are established to ensure that team members are informed of savings and productivity/ service improvements in achieving the business plan |
Learning Outcomes
Details of Learning Activities
Practical lab classes, class discussions, self-directed research and homework
Teaching Schedule
Please note: The total number of scheduled hours of teaching, learning and assessment involved in this course will include all planned activities. This may incorporate face-to-face classes, lectures, workshops and seminars; wherever possible workplace visits, online learning and other forms of structured teaching and learning. The total scheduled hours includes the amount of effort required to undertake, evaluate and complete all assessment requirements, including observation of work performance, discussions with supervisors and others providing third party evidence and one on one and group assessment sessions with students. | ||||
Week beginning | Topic/Learning Activities | Assessment Tasks | National Codes | |
1 | 04/07/2011 | Introduction to continuous improvement, e-business, change management and innovation | Seminar/discussion | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
2 | 11/07/2011 | Identify continuous improvement strategies, change management strategies, e-business opportunities and risk identification | Seminar/discussion | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
3 | 18/07/2011 | Continuous improvement monitoring and further improvement, identifying opportunities for future growth, implementation planning | Seminar/discussion [New Specs for Client website] Major Project Handed out |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
4 | 25/07/2011 | Individual group meetings. Project work. Theory components from week 1- 3. | Seminar/discussion PM Docs – new team contracts, minutes of meeting, WBS |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
5 | 01/08/2011 | Individual group meetings. Project work. Theory components from week 1- 4. | Seminar/discussion Updated WBS with resources usage | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
6 | 08/08/2011 | Individual group meetings. Project work. Theory components from week 1- 5. | Seminar/discussion Major Project Report 1: Analysis of an E-Business Model Due |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
7 | 15/08/2011 | Individual group meetings. Project work. Theory components from week 1- 6. | Seminar/discussion Major Project Report 2: Change Management Plan Due |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
8 | 22/08/2011 | Individual group meetings. Project work. Theory components from week 1- 7. | Major Project Report 3: Continuous Improvement Plan Due | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
VACATION:Mid-Semester Break Mon 29th Aug – Friday 2nd Sept, 2011 | ||||
9 | 05/09/2011 | Individual group meetings. Project work. Theory components from week 1- 7. | Capitalization Report commenced [Website Prototype Due ] |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
10 | 12/09/2011 | Individual group meetings. Project work. Theory components from week 1- 7. | Major Project Report 4: Capitalization Report Due | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
11 | 19/09/2011 | Testing, quality control reports, improvement strategies | Major Project Finalisation Report Due | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
12 | 26/09/2011 | Testing, quality control reports, improvement strategies | Finalise Project Portfolio | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
13 | 03/10/2011 | Revision Online Submission of Major Project portfolio |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
|
14 | 10/10/2011 | Feedback on Project portfolio Revision Queries |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
|
15 | 17/10/2011 | [Completed Website Due] Final Client Presentation |
BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
|
16 | 24/10/2011 | Exam | BSBEBUS605A ICAI6187B BSBFLM510B BSBMGT516A |
|
Students, who have been granted special consideration or are required to resubmit, will be able to submit/sit their assessment by arrangement with the class teacher in weeks 17 or 18. |
Learning Resources
Prescribed Texts
References
Burke, R. 2007, Introduction to Project Management, Burke Publishing UK. |
1-48-97809582 |
Burke & Barron 2007, Project Management Leadership, Burke Publishing UK. |
1- 48- 978095 |
Brien,T 2000 e-commerce handbook, Tri-Obi Productions Pty Ltd. Melbourne. |
0-646-39013-9 |
PMBOK 2008, A Guide to The Project Management Body of Knowledge (PMBOK Guide) 4th Edition. |
1-933890-51-7 |
Schwalbe, K. 2007, Information Technology Project Management, 5th ed. Thomson Course Technology, Boston, Mass. |
1-4239-0145-7 |
Other Resources
Overview of Assessment
Assessment incorporates Project Management documentations on related competencies, a project portfolio and a final exam.
You are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met. You will be provided with feedback throughout the course to check your progress.
Assessment Tasks
1. Major Project Reports
• Report 1: Analysis of an E-Business Model Wk6
• Report 2: Change Management Plan Wk 7
• Report 3: Continuous Improvement Plan Wk 8
• Report 4: Capitalization Report Wk10
2. Project portfolio Wk 13 CA / NYC 30%
3. Final examination Wk 16 20%
Assessment Matrix
Competency Elements | Major Project Reports CA/NYC (50%) • Analysis of an E-Business Model • Change Management Plan • Continuous Improvement Plan • Capitalization Report |
Project portfolio CA/NYC (30%) |
Final examination (20%) |
1. Lead continuous improvement systems and processes | V | V | V |
2. Monitor and adjust performance strategies | V | V | V |
3. Manage opportunities for further improvement | V | V | V |
Other Information
Competency and grading requirements:
To be deemed competent students must demonstrate an understanding of all elements of this competency. Assessment methods have been designed to measure achievement of each competency in a flexible manner over multiple tasks.
Students are advised that they are likely to be asked to personally demonstrate their work to their teacher to ensure that the relevant competency standards are being met.
All competency-based assessments for this course must be completed in order to achieve a CA (Competency Achieved) award.
Each assessment task will also carry a numerical weighting to be used for grading purposes. The grade applied will only be awarded if a CA has been achieved in all compulsory assessment tasks.
If a student has been assessed as NYC (Not Yet Competent) in any of the assessment tasks, the weighting will carry no value until the student has obtained a CA.
If a CA is achieved on re-assessment, a maximum mark of 50% of the original weighting will be granted for that assessment.
Re-assessments will only be granted to students who were either unsuccessful in the first attempt, or have an approved application for special consideration.
A final exam worth 20% will be offered to students who have achieved CA level.
Course Overview: Access Course Overview