Course Title: Undertake system administration
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: COSC5930C
Course Title: Undertake system administration
School: 130T Vocational Engineering
Campus: City Campus
Program: C6080 - Advanced Diploma of Telecommunications Engineering
Course Contact: Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email: engineering-tafe@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Noor Sateh
61 3 99254013
noor.sateh@rmit.du.au
Nominal Hours: 150
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no prerequisistes or co-requisites
Course Description
This unit covers the maintenance of vendor mediation devices designed to maintain the integrity of network support systems and software. The unit applies to both system platforms and applications. This unit may apply to switching, transmission and radio (both fixed and mobile) network and the various transmission paths i.e. cable, optic fibre, radio, microwave and satellite. This unit applies to computer systems including Local Area Networks (LANs) and Wide Area Networks (WANs).
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTTC042C Undertake system administration |
Element: |
1. Undertake preventative maintenance |
Performance Criteria: |
1.1Platform data base optimisation and administration is undertaken effectively |
Element: |
2. Provide application support to system users |
Performance Criteria: |
2.1 Procedures for regular formal meetings with users are initiated and reviewed on a regular basis for effectiveness |
Element: |
3. Create/delete user accounts |
Performance Criteria: |
3.1 Customer user groups are determined |
Element: |
4. Undertake special studies/ investigations |
Performance Criteria: |
4.1 Request for study/investigation is analysed and detail of action required is determined |
Learning Outcomes
Details of Learning Activities
This unit covers upgrading and maintaining computers, computer devices and peripherals and installing, maintaining and configuring software. It encompasses safe working practices, installing and testing the upgrading components, locating faults in hardware components, replacing faulty subsystems, installing and testing the operating system and application software, testing functionality, rectifying malfunctions, following written and oral instruction and procedures and applying appropriate customer relations.
Teaching Schedule
Semester I - Microsoft Windows 7
Week 1 - Lecture: Introduction Windows 7, Lecture: Installing Windows 7 , OHS procedures, Software versions are deployed
Week 2 - Lab: Upgrading to Windows 7, Lab: Migrating User Profiles ,Upgrade and maintain computer hardware and software.
Week 3 - Lecture: Deploying Windows 7, Lecture: Working with Disk and Devices, Computers and peripherals are dismantled as needed
to find and rectify faults
Week 4 - Lab: Installing Windows 7, Lab: Capturing a Reference Image, Upgrading components are fitted and
computer/peripheral apparatus is reassembled
Week 5 - Lecture: Connecting to a Network, Lecture: Sharing Resources,
Week 6 - Lab: Deploying a Captured Image, Lab: Working with Disks, Malfunctions are rectified using latest software versions
Week 7 - Lecture: Working with Applications, Lecture: Managing and Monitoring Windows 7 Performance, Operating system, including device drivers and application software are tested in preparation Week 8 - Lab: Configuring Network Connections, Lab: Working with Shares, Upgrading and maintenance is documented and
appropriate person(s) notified
Week 9 - Lecture: Working with Workgroups and Domains, Lecture: Securing Windows
Week 10 - Lab: Working with Printers, Lab: Configuring Applications
Week 11 - Lecture: Administering Windows 7, Lecture: Using Mobile Computers, Written justification is produced for hardware
software upgrading and maintenance
Week 12 - Lab: Managing and Monitoring Performance, Lab: Working with Workgroups and Domains, Redundant files are removed and disposed of or
archived
Week 13- Lab: Configuring Security Settings, Lab: Remote Windows 7 Administration, Methods for dealing with unexpected situations are
selected on the basis of safety and specified work outcomes
Week 14- Lab: Administering Windows 7, Lab: Configuring Mobile Options, Faults are identified using logical techniques
Week 15 - Lab: Configuring Mobile Connectivity
Week 16 - Revision
Week 17 - Practical Exam I - 70-680
Week 18 - Laboratory Catch-up, Final Assessment
Semester II
Week 18 - 36 content to be proposed.
This will be a part of second semester which will commence from the 4th of July.
Learning Resources
Prescribed Texts
Microsoft Official Academic Course, Windows 7 Configuration - Craig Zacker |
References
MCTS, Microsoft Windows 7 Configuration Study Guide, William Panek |
Other Resources
Overview of Assessment
Assessment will include:
Laboratory Exercises
Laboratory Test
Simulated Microsoft Exam
Assessment Tasks
Laboratory Tasks (Lab Journal) - 10% (Semester I & II)
Practical Test (Laboratory)
Practical Exam I - 20% (Semester I)
Practical Exam II - 20% (Semester II)
Written Exams:
Final Written Exam I - 25% (Semester I)
Final Written Exam II - 25% (Semester II)
Assessment Matrix
Course Overview: Access Course Overview