Course Title: Manage effective workplace relationships
Part A: Course Overview
Program: C6083 Advanced Diploma of Electronics and Communications Engineering
Course Title: Manage effective workplace relationships
Portfolio: SEH Portfolio Office
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL5619C |
City Campus |
TAFE |
130T Vocational Engineering |
Face-to-Face |
Term1 2010, Term1 2011, Term1 2012 |
Course Contact: William Lau
Course Contact Phone: +61 3 9925 4703
Course Contact Email: william.lau@rmit.edu.au
Course Description
This unit specifies the outcomes required to manage effective workplace relationships with particular regard to communication and representation. This involves analysing and communicating information, establishing systems to develop and maintain effective working relationships and networks, and implementing strategies to overcome difficulties.
Pre-requisite Courses and Assumed Knowledge and Capabilities
Nil.
National Competency Codes and Titles
National Element Code & Title: |
BSBFLM503B Manage effective workplace relationships |
Elements: |
1. Manage information and ideas. 2. Establish systems to develop trust and confidence. 3. Manage the development and maintenance of networks and relationships. 4. Implement strategies to manage difficulties to achieve positive outcomes. |
Learning Outcomes
Overview of Assessment
Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.