Course Title: Ensure team effectiveness

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: EMPL5620C

Course Title: Ensure team effectiveness

School: 130T Vocational Engineering

Campus: City Campus

Program: C6084 - Advanced Diploma of Computer Systems Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Gita Pendharkar

Phone: 9925 4701

Email: gita.pendharkar@rmit.edu.au

Location: Bld 57, Level 5, Room 29

Olga Gredeskoul

Phone: 9925 4392

Email: olga.gredeskoul@rmit.edu.au

Location: Bld 57, Level 5, Room 31

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NONE

Course Description

This unit specifies the outcome required by frontline managers to facilitate all aspects of team work within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating team work and actively engaging with the management of the organisation.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	BSBFLM512A Ensure team effectiveness
Element:	1. Establish team performance plan 2. Develop and facilitate team cohesion 3. Facilitate team work 4. Liaise with stakeholders
Performance Criteria:	1.1 Team members are consulted to establish team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives. 1.2 Performance plans are developed in consultation with team members, to establish expected outcomes, outputs, key performance indicators and goals for work team. 1.3 Team members are supported in meeting expected performance outcomes 2.1 Strategies are developed to ensure team members have input into planning, decision making and operational aspects of work team 2.2 Policies and procedures are developed to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities 2.3 Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions 2.4 Processes are developed to ensure that issues, concerns and problems identified by team members are recognised and addressed 3.1 Team members and individuals are encouraged to participate in taking responsibility for team activities, including communication processes 3.2 The team is supported in identifying and resolving work performance problems 3.3 Own contribution to work team serves as a role model for others and ehances the organisation’s image to all stakeholders 4.1 Open communication processes with all stakeholders are established and maintained 4.2 Information from line manager/management is communicated to the team 4.3 Unresolved issues, concerns and problems raised by team members are communicated to, and followed up with, line manager/management and other relevant stakeholders

Learning Outcomes

Details of Learning Activities

Practical work will be assessed under conditions which simulate the normal work environment.
Progressive assessments will include oral and written demonstration, simulation role-plays, computer assisted learning, observation of group discussions, assignment and projects.
This will include:

• Classroom group discussions to analyse a specified competency and underpinning knowledge
• Consultations with the teacher to identify gaps in one’s skills and knowledge in the specified area
• Maintaining training diary to document training activities and achievements
• Practical demonstrations of achieved competency

Teaching Schedule

Teaching Schedule

 

Week	Topic	Assessment
1	Course overview, Class schedule, Assessment tasks and Introductions.
2	Teams v Groups
3	Communicating with the team and management
4	Leadership
5	Leading by example
6	Ethical behaviour
7	Communicating expectations, roles and responsibilities
8	Setting goals and objectives	Assessment Part 1 (30%)
9	Accountability and responsibility
10	Problem Solving and Decision Making.
11	Supporting the team and providing feedback
12	Dealing with Issues and Concerns
13	Managing Conflict	Assessment Part 2 (30%)
14	Oral and written communication
15	Writing and presenting reports
16	Project presentations	Assessment Part 3 (40%)
17	Centralised Exam Period Week 1
18	Centralised Exam Period Week 2

Learning Resources

Prescribed Texts

Robbins, Stephen (2009), Foundations of management, 3rd ed. Pearson Education: Frenchs Forest, N.S.W.

References

Cole, K. (2001), Supervision: the theory and practice of front-line management, Prentice Hall: Australia
Vroom, Victor & Yetton, Philip (1973), Leadership and decision-making, 2nd ed. University of Pittsburgh Press: Pittsburgh

Other Resources

Learning Guide and other additional reference material will be available from the course Blackboard web site.

Overview of Assessment

Progressive assessments will include oral and written demonstration, simulation role-plays, computer assisted learning, observation of group discussions, assignment and projects. Practical work will be assessed under conditions which simulate the normal work environment.

Assessment Tasks

Assessment Task 1. Written group assignment.
Working in teams of 3 or 4, to submit written answers to a range of questions, related to:

  *Teamwork
  *Leading by example
  *Behaving ethically
  *Communicating expectations
  *Roles and responsibilities, and
  *Setting goals.

Questions will usually be distributed in Week 1, for team submission by Week 8.
Topics/Competencies covered will include: teamwork; leading by example; communicating expectations, roles and responsibilities and setting goals.

Assessment Task 2. Written group assignment.
Working in teams of 3 or 4, to submit written answers to a range of questions, related to:


• Team participation
• Accountability and responsibility
• Supporting the team
• Providing feedback
• Dealing with issues and concerns


Questions will usually be distributed in Week 8 for submission by Week 15.
Topics/Competencies covered will include: supporting the team; acting ethically; providing feedback and dealing with issues and concerns.

Assessment Part 3. Oral presentation.
This assessment task requires your team to make an oral presentation based on your written work.
Your oral presentation should be supported by visual aids, and is to be based on the written work prepared for Assignment Parts 1 and 2.
Your team will also need to include in your presentation issues of managing conflict and problem solving and decision making. This may be based on processes that your own team worked through, or you may base it on another case such as an issue dealt with in the media, or another segment of the movie ‘Saving Private Ryan’.
Your team’s presentation will be required to tie the theories learnt back into a workplace setting, under the banner of:


• What implications the situations have for the team leader in the workplace?
The presentations are expected to be made by teams during Weeks 17 and 18.

This course is graded using the following course grades-

CHD- Competent with High Distinction
CDI- Competent with Distinction
CC- Competent with Credit
CAG- Competency Achieved - Graded
NYC- Not Yet Competent
DNS- Did Not Submit for Assessment

Make sure you understand the special consideration policy available at -

http://www.rmit.edu.au/browse;ID=qkssnx1c5r0y

Assessment Matrix

Other Information

In this course, minimum student directed hours are 28 in addition to 32 scheduled teaching hours.

Student directed hours involve completing activities such as reading online resources, team assignments, project work, and individual student-teacher course-related consultation.

Course Overview: Access Course Overview