Course Title: Install and configure a computer operating system and software

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: ISYS5678C

Course Title: Install and configure a computer operating system and software

School: 130T Vocational Engineering

Campus: City Campus

Program: C6084 - Advanced Diploma of Computer Systems Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 99254468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

George Listopad
PHONE: 99254441 FAX: (03) 99254377

Kenneth Falzon
PHONE: 99254716 FAX: (03) 99254377

Ted Bown
PHONE: 99254694 FAX: (03) 99254377

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Co-requisites: ISYS5668C, OHTH5464C, OHTH5468C

Course Description

This unit covers installing and configuring an operating system and software on a personal computer. It encompasses safe working practices, installing and testing the operating system and application software, testing functionality, rectifying operating anomalies, following written and oral instruction and procedures and applying appropriate customer relations.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

UEENEED043B Install and configure a computer operating system and software


1. Prepare to install and configure a computer operating system and

Performance Criteria:

1.1 OHS procedures for a given work area are
identified, obtained and understood.
1.2 Established OHS risk control measures and
procedures are followed in preparation for the work.
1.3 The scope of work to be undertaken is determined
from documentation or from discussions with work
1.4 Operating system and application software versions
s needed upgrade for the installation are obtained in
accordance with established procedures and checked
against job requirements.


2. Upgrade computer and peripheral software.

Performance Criteria:

2.1 OHS risk control measures and procedures for
carrying out the work are followed.
2.2 Operating system and application software
components are installed in accordance with
installation instructions and industry practices.
2.3 Operating system, including device drivers, and
application software are tested in preparation for
return to service/customer.
2.4 Operating system and software malfunctions are
identified using logical techniques drawing on
knowledge of operating system configuration
2.5 Malfunctions are rectified using latest software
versions, incremental updates and bug and security
2.6 Methods for dealing with unexpected situations are
decided on the basis of safety and required work
2.7 Installation and configuration is carried out
efficiently without waste of materials and energy or
damage to apparatus, the surrounding environment
or other services.


3. Complete and report upgrading and maintenance activities.

Performance Criteria:

3.1 OHS work completion risk control measures and
procedures are followed.
3.2 Work area is cleaned and made safe in accordance
with established procedures.
3.3 Operating system and software installation is
documented and appropriate person(s) notified in
accordance with established procedures.

Learning Outcomes

Details of Learning Activities

In this unit you will learn about the hardware and software used in personal computers. You will learn about the individual hardware components of a computer and how to put them together to build a working machine. You will learn how to install and configure the operating system. You will also learn to troubleshoot hardware and software problems if they occur.

Classroom tutorial activities:
Lectures: to introduce the important concepts.
• Attending lectures will make it much easier for you to understand the central concepts of the course
• You will feel more comfortable and you will learn more if you read the relevant material before you attend the lectures

Tutorials: to enable you to ask questions and to clarify unresolved issues
• Review the material and prepare your questions before you come to class
• There will be an overview of course content with a focus on the material students find difficult
• If something is unclear or if you find yourself falling behind please ask for help immediately
• You may be given worksheets to complete during the tutorial

Practical exercises: to give you the hands on experience of implementing and troubleshooting networks
• In general there will be one practical exercise per week
• You will perform the exercise and write it up in a lab journal
• The lab journal will be a bound exercise book
o Loose leaf binders will not be accepted
• The write up will be a record of your actions as they are performed and your corresponding observations
• The write up must be performed in the lab as you perform the practical exercise, not at a later date
o Write ups not in the lab journal will not be marked
o Write ups which are not done concurrently with the performance of the practical exercise will not be marked
• In general the detail of the write up must be sufficient for you to be able to comfortably perform the practical exercise a year or more later directly from the lab journal
• Any difficult or tricky points should be especially noted in the lab journal for future reference
• Responses to worksheets for practical exercises must be written up in the lab journal
• The neatness, completeness and the presentation of the lab journal must be of a quality such that you would be prepared to show it to a future employer as an example of your work

Work simulated activities: you will computer related tasks and scenarios to complete as you would be expected to do in industry.

Test and exams:
There will be weekly tests to assist your progress in the course
• You will be required to read and study at least one chapter of the course content per week
The will be an on-line final exam at the end of semester covering all

Occupational Health and Safety:
Conduct in lecture theatres, classrooms and laboratories will be of a
standard required by OH&S legislation as applied to industry.
• You must behave in such a way as not to place the health and safety of yourself or anyone else at risk
• Covered shoes must be worn in all labs
o Thongs and sandals must not be worn in any lab

Preparation for the Work place:
All skills and knowledge in this course are oriented towards current
industry practices and technologies. An essential industry
expectation is that you are responsible for your behaviour and
actions. When you are in employment you will be expected to attend
work on time on a regular basis, perform you work on time to an
accepted standard and be responsible for what you do. Industry will
expect you to comprehend and follow both verbal and written
instructions. All industry expectations will applied to you in this
course. You will be expected to:
• Observe all Occupational Health and Safety requirements
o You must behave in such a way as not to place the health and safety of yourself or anyone else at risk
• Prepare for classes
• Attend all classes regularly and on time
• Use your class time in a productive and responsible way
• Finish your work on time to an accepted standard
• Pay attention to, comprehend and follow both verbal and written instructions.
o It is your personal responsibility to be aware of course requirements and timelines
o Please ask if something is not clear

The Preparation for the Workplace component will be an essential part of the assessment for this course. It will be included in the assessment of the practical and work simulated activities.

Activities Outside of Class:
It is expected that students allocate at least 60% of course hours for reading, independent study, project research, design, implementation, testing and problem solving activities.

Teaching Schedule

Week 1 Introduction to course:
• Course guide
• Assessment
• Overview of course Content
• Resources
• OH&S issues
• Lab procedures, tools and safety
• Exercise 1 – Lab safety and electrostatic discharge

Week 2 Lecture/tutorial:
• PC components
• Exercise 2 - Physical inspection of PC and identification of components

Week 3 Lecture/tutorial:
• How PC components interoperate
• PC disassembly and reassembly

Week 4 Lecture/tutorial:
• Preventative maintenance and troubleshooting
• Operating systems fundamentals
• Fault finding

Week 5 Lecture/tutorial:
• Printers and scanners
• Lab exam 1 Lab exam 1

Week 6 Lecture/tutorial:
• Networking fundamentals
• Boot process and BIOS configuration
• Installation of operating system

Week 7 Lecture/tutorial:
• Network security
• Installation of dual boot system, configuration and management

Week 8 Lecture/tutorial:
• Communications skills
• Advanced personal computers
• Peer to peer networking
• Security

Week 9 Lecture/tutorial:
• Advanced operating systems
• Command line interface
• Command line interface

Week 10 Lecture/tutorial:
• Advanced operating system
• Recovery console
• Recovery console 

Week 11 Lecture/tutorial:
• Advanced laptops and portable devices
• Unattended installation
• Configuring a UPS 

Week 12 Lecture/tutorial:
• Advanced networks
• Peer to peer networking and troubleshooting

Week 13 Lecture/tutorial:
• Advanced security
• PC security

Week 14 Lecture/tutorial:
• Disk and resource management
• Disk resource management

Week 15 Lecture/tutorial:
• Revision

• Catch up and revision

Week 16 Lecture/tutorial:
• Revision
• Lab exam 2
Lab journal submission

17 Final exam
Final exam

Week 18 Assessment feedback, catch-up and finalisation for exams, laboratory work, and project

Learning Resources

Prescribed Texts

On line content:
IT Essentials I version 4.0


IT Essentials: PC Hardware and Software Companion Guide, 3rd ed
David Anfinson & Kenneth Quamme
Cisco Press

A+ Certification Concepts & Practice
Prentice Hall

A+ Guide to Managing and Maintaining Your PC
Thompson Course technology

Other Resources

Overview of Assessment

Practical test
Written Examination

Assessment Tasks

Assessment task 1: 15%
Project/presentation covering topics of current PC technology
• A written submission of approx 1500 words
• A presentation to the class of about 15 min duration
• You will work in pairs

Assessment task 2: 15%
Laboratory exam covering lab exercises and topics from weeks 1 - 4
• Computer hardware disassembly, reassembly and troubleshooting

Assessment task 3 : 25%
Laboratory exam covering lab exercises and topics from weeks 6 - 14

Assessment task 4 : 10%
On line individual chapter exams covering weeks 1 - 14

Assessment task 5 : 25%
On line exam for all topics covering weeks 1 - 14

Assessment task 6 : 10%
Lab exercises and lab journal for all topics covering weeks 1 - 14

Assessment Matrix

Course Overview: Access Course Overview