Course Title: Respond holistically to client issues and refer appropriately
Part A: Course Overview
Program: C6099 Advanced Diploma of Disability Work
Course Title: Respond holistically to client issues and refer appropriately
Portfolio: DSC Portfolio Office
Nominal Hours: 75
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
HWSS5454C |
City Campus |
TAFE |
365T Global, Urban and Social Studies |
Face-to-Face or Internet or Workplace |
Term1 2011 |
Course Contact: Mary Collins
Course Contact Phone: +61 3 99254598
Course Contact Email: mary.collins@rmit.edu.au
Course Description
In this unit you will develop the knowledge and skills required to assess a range of client issues and refer appropriately.
Pre-requisite Courses and Assumed Knowledge and Capabilities
Students are assumed to be experienced disability staff working in the disability or community services fields.
National Competency Codes and Titles
National Element Code & Title: |
CHCCS422A Respond holistically to client issues and refer appropriately |
Elements: |
1. Establish interpersonal relationship with the client 2. Identify the range of issues impacting on the client and assess client needs 3. Analyse and assess information to determine appropriate course of action to be followed 4. Refer client to other services to provide coordinated support 5. Review effectiveness of services provided to meet client needs. |
Learning Outcomes
Please refer to elements
Overview of Assessment
Assessment will be through a mix of in class tasks, workplaced based projects and a workplace assessment. A workplace assessment appointment will be undertake once per year with each student to allow students to present and discuss workplace evidence.