Course Title: Support computer hardware and software for engineering applications
Part B: Course Detail
Teaching Period: Term1 2019
Course Code: EEET7067C
Course Title: Support computer hardware and software for engineering applications
School: 174T School of VE Engineering, Health & Science
Campus: City Campus
Program: C6121 - Advanced Diploma of Computer Systems Engineering
Course Contact: Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email: vocenengineering@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Luke Eberbach
Phone: +61 3 9925 4381
Email:luke.eberbach@rmit.edu.au
George Listopad
phone:+61 3 9925 4441
Email:george.listopad@rmit.edu.au
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
UEENEED102A & UEENEEE101A
Course Description
This unit covers upgrading and maintaining computers, computer devices and peripherals and installing, maintaining and configuring software. It encompasses safe working practices, installing and testing the upgrading components, locating faults in hardware components, replacing faulty subsystems, installing and testing the operating system and application software, testing functionality, rectifying malfunctions, following written and oral instruction and procedures and applying appropriate customer relations.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
UEENEED112A Support computer hardware and software for engineering applications |
Element: |
1 Prepare to upgrade and maintain computer hardware and software. |
Performance Criteria: |
1.1 OHS procedures for a given work area are identified, obtained and understood. |
Element: |
2 Upgrade computer hardware and software. |
Performance Criteria: |
2.1 OHS risk control measures and procedures for carrying out the work are followed. |
Element: |
3 Maintain operation of computer hardware and software. |
Performance Criteria: |
3.1 OHS risk control measures and procedures for carrying out the work are followed. |
Element: |
4 Complete and report upgrading and maintenance activities. |
Performance Criteria: |
4.1 OHS work completion risk control measures and procedures are followed. |
Learning Outcomes
Refer to Elements
Details of Learning Activities
You will involve in the following learning activities to meet requirements for this competency and stage 1 competencies for Engineering Associates.
• Lecture
• Practical Exercises
Engineers Australia Mapping Information:
This course is mapped against stage 1 competencies for Engineering Associates developed by Engineers Australia as detailed below:
This course is mapped against stage 1 competencies for Engineering Associates developed by Engineers Australia as detailed below:
EA 1. Knowledge and Skill Base
EA1.1. Descriptive, formula-based understanding of the underpinning natural and physical sciences and the engineering fundamentals applicable to the practice area.
EA 1.2. Procedural-level understanding of the mathematics, numerical analysis, statistics, and computer and information sciences which underpin the practice area.
EA 1.3. In depth practical knowledge and skills within specialist sub-disciplines of the practice area.
EA 1.4. Discernment of engineering developments within the practice area.
EA 1.5. Knowledge of contextual factors impacting the practice area.
EA 1.6. Understanding of the scope, principles, norms, accountabilities and bounds of contemporary engineering practice in the area of practice.
EA 2. Engineering Application Ability
EA 2.1. Application of established technical and practical methods to the solution of well-defined engineering problems.
EA 2.2. Application of technical and practical techniques, tools and resources to well defined engineering problems.
EA 2.3. Application of systematic synthesis and design processes to well defined engineering problems.
EA 2.4. Application of systematic project management processes.
EA 3. Professional and Personal Attributes
EA 3.1. Ethical conduct and professional accountability.
EA 3.2. Effective oral and written communication in professional and lay domains.
EA 3.3. Creative, innovative and pro-active demeanour.
EA 3.4. Professional use and management of information.
EA 3.5. Orderly management of self, and professional conduct.
EA 3.6. Effective team membership and team leadership
Engineers Australia Stage 1 Competencies are mapped with competency UEENEED112A in the Assesment Matrix.
Teaching Schedule
The proposed teaching schedule for this competency is detailed below:
Week |
Topics Delivered |
Elements/Performance Criteria |
1 |
Assign the Reflective Journal to be handed in during week 16. A sample of the reflective journal is to be submitted in week 4 for feedback. |
1.1, 1.2, 1.5, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
2 |
|
1.1, 1.2, 1.5, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
3 |
Lecture: Using the System Utilities Lab: Activities |
1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
4 |
Lab: Activities ,Reflective Journal review and feedback |
1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
5 |
Lecture: User Management |
1.1, 1.2, 1.4, 1.5, 2.1, 2.2, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
6 |
Lecture: Windows 10 Security Features Lab: Activities |
1.1, 1.2, 1.4, 1.5, 2.1, 2.2, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
7 |
Lecture: |
1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
8 |
Lecture: |
1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
9 |
Lecture: Windows 10 Application Support |
1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2, 2.3, 2.4, 2.7, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
10 |
Lecture: Performance Tuning and Systems Recovery |
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
11 |
Lecture: |
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.11, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
12 |
Lecture: Configuring Hyper-V |
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
13 |
Lecture: Enterprise Computing
|
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
14 |
Lecture: Remote Access and Client Support |
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
15 |
Lecture: Configuring and Maintaining Network Security |
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
16 |
Revision and Practical Test Reflective Journal Submission Practical Test |
1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
17-18 |
Closed Book Written/OnlineTest |
1.1, 1.2, 1.3, 1.4, 1.6, 2.1, 2.2, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3, 3.5, 3.6, 3.7, 3.8, 3.9, 3.10, 3.11, 3.12, 3.13, 3.14, 4.1, 4.2, 4.3, 4.4 |
• Student directed hours involve completing activities such as reading online resources, assignments, individual student-teacher course-related consultation. Students are required to self-study the learning materials and complete the assigned out of class activities for the scheduled non-teaching hours. The estimated time is 50 hours outside the class time.
Learning Resources
Prescribed Texts
Microsoft Specialist Guide to Microsoft Windows 10 Configuring Windows Devices, Exam#70-697. Wright & Plesniarski |
9781285868578 |
References
Other Resources
Canvas
Overview of Assessment
The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:
Assessment 1: Practical Test
Assessment 2: Reflective Journal
Assessment 3: Closed Book Test
These tasks assesses the following Course Learning Outcomes (CLOs):
Assessment Mapping Matrix
Element/ Performance Criteria Covered |
Practical Test |
Reflective Journal |
Closed Book Test |
1.1 |
x |
x |
|
1.2 |
x |
x |
|
1.3 |
x |
||
1.4 |
x |
||
1.5 |
x |
x |
|
1.6 |
x |
||
2.1 |
x |
x |
x |
2.2 |
x |
x |
|
2.3 |
x |
x |
|
2.4 |
x |
||
2.5 |
x |
||
2.6 |
x |
x |
x |
2.7 |
x |
x |
|
3.1 |
x |
x |
|
3.2 |
x |
x |
|
3.3 |
x |
x |
|
3.4 |
x |
x |
|
3.5 |
x |
x |
|
3.6 |
x |
x |
|
3.7 |
x |
x |
|
3.8 |
x |
x |
|
3.9 |
x |
x |
|
3.10 |
x |
x |
|
3.11 |
x |
x |
|
3.12 |
x |
x |
|
3.13 |
x |
x |
|
3.14 |
x |
x |
|
4.1 |
x |
x |
|
4.2 |
x |
x |
|
4.3 |
x |
x |
|
4.4 |
x |
x |
Assessment Tasks
Assessment 1: Practical Test
Once deemed competent weighting towards final grade (%): 50
Assessment 2: Reflective Journal
Once deemed competent weighting towards final grade (%): 20
Assessment 3: Closed Book Test
Once deemed competent weighting towards final grade (%): 30
This course is graded as Competent or Not Yet Competent and subsequently the following course grades are allocated:
CHD - Competent with High Distinction
CDI - Competent with Distinction
CC - Competent with Credit
CAG - Competency Achieved - Graded
NYC - Not Yet Competent
DNS - Did Not Submit for Assessment.
Assessment Matrix
Assessment vs UEENEED112A Elements & Performance Criteria
UEENEED112A Elements & Performance Criteria | |||||||||||||||||||||||||||||||
Assessments | 1.1 | 1.2 | 1.3 | 1.4 | 1.5 | 1.6 | 2.1 | 2.2 | 2.3 | 2.4 | 2.5 | 2.6 | 2.7 | 3.1 | 3.2 | 3.3 | 3.4 | 3.5 | 3.6 | 3.7 | 3.8 | 3.9 | 3.10 | 3.11 | 3.12 | 3.13 | 3.14 | 4.1 | 4.2 | 4.3 | 4.4 |
Practical Test | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | ||||||
Reflective Journal | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | ||||||||||
Closed Book Test | x | x | x | x | x | x | x | x | x | x | x | x | x |
Assessment vs Engineers Australia Stage 1 Competencies
Engineers Australia Stage 1 Competencies | ||||||||||||||||
EA1.1 | EA1.2 | EA1.3 | EA1.4 | EA1.5 | EA1.6 | EA2.1 | EA2.2 | EA2.3 | EA2.4 | EA3.1 | EA3.2 | EA3.3 | EA3.4 | EA3.5 | EA3.6 | |
Practical Test | X | X | X | X | X | X | X | X | X | X | X | |||||
Reflective Journal | X | X | X | X | X | X | X | X | X | X | X | |||||
Closed Book Test | X | X | X | X | X | X | X | |||||||||
All Assessments UEENEED112A |
1 |
3 | 3 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 2 | |||
0 (Blank) | Graduate attribute is not assessed. | |||||||||||||||
1 | Graduate attribute is assessed in at least one, but less than one-third, of the Element | |||||||||||||||
2 | Graduate attribute is assessed in at least one third, but less than two-thirds, of the Element | |||||||||||||||
3 | Graduate attribute is assessed in more than two-thirds of the Element |
Other Information
Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
- Relevant
- Current
- Satisfies the learning/competency outcomes of the course
Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL
Study and learning Support:
Study and Learning Centre (SLC) provides free learning and academic development advice to you.
Services offered by SLC to support your numeracy and literacy skills are:
- assignment writing, thesis writing and study skills advice
- maths and science developmental support and advice
- English language development
Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support
Equitable Learning Services (ELS):
If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).
Late submission:
If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.
Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked.
Special consideration:
Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration
Plagiarism:
Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
Course Overview: Access Course Overview