Course Title: Provide leadership in promoting effective work practices in health
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: GEDU6048C
Course Title: Provide leadership in promoting effective work practices in health
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C6135 - Advanced Diploma of Myotherapy
Course Contact: Joshua Davies
Course Contact Phone: +61 3 9925 4333
Course Contact Email: joshua.davies@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Jade Cusworth
03 9925 8382
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This course is delivered concurrently with the following courses:
CHCCOM403C Use targeted communication skills to build strong relationships
BSBRKG502B Manage and monitor business or records systems
Course Description
This course covers the skills required to provide leadership in establishing ethical and high quality work practices, to others working within the health industry. Leadership can be provided and/or modeled to clinic staff or allied professionals.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR505D Provide leadership in promoting effective work practices in health |
Element: |
Emphasise importance of hygiene and infection control |
Performance Criteria: |
4.1 Maintain personal hygiene according to organisation requirements 4.2 Regularly review reporting and take appropriate action to deal with potential infectious and other workplace hazards |
Element: |
Initiate professional development and improved work practices |
Performance Criteria: |
2.1 Identify own skill development needs to contribute to innovation and best practice service delivery across the profession 2.2 Identify and communicate relevant skill development opportunities to others to encourage their professional development 2.3 Utilise designated skill development activities including induction and training where necessary 2.4 Develop and implement where relevant practices to maintain own workplace health in accordance with work health and safety (WHS) guidelines including infection control 2.5 Seek advice and assistance from legitimate sources as and when appropriate to improve work performance 2.6 Adjust work practices to incorporate advice that addresses performance issues in order to maintain agreed work outcomes 2.7 Encourage and support others to manage own levels of stress and fatigue to ensure ability to work safely |
Element: |
Initiate quality activities |
Performance Criteria: |
3.1 Embrace and communicate relevant accreditation and other standards to support the delivery of agreed service standards 3.2 Routinely review performance against agreed standards 3.3 Develop and maintain partnerships with stakeholders such as the client, the broader community and other professional health service providers, to measure the satisfaction with the quality of health services |
Element: |
Model ethical work practices |
Performance Criteria: |
1.2 Actively follow up and rectify indications of variance from the agreed ethical practices 1.3 Model work practices that show respect for client and staff rights to set the tone of the workplace 1.4 Develop and display code of ethics for the workplace to support a professional delivery of services which are responsive to cultural and individual differences 1.5 Monitor and audit the understanding and application of the principles of duty of care in all relevant work activities 1.6 Develop, communicate and monitor relevant procedures, policies, awards, standards and legislation for compliance |
Learning Outcomes
Details of Learning Activities
Learning Activities:
1. Read indicated course notes for HLTHIR505D Provide leadership in promoting effective work practices in health
2. Attend and participate in classes which are designed specifically to enable you to manage and monitor business or records systems
3. Complete all handouts that are distributed in class and add them to your Portfolio
4. Complete all learning activities located within the class notes.
Teaching Schedule
Topics:
- Model ethical work practices
- Initiate professional development and improved work practices
- Initiate quality activities
Week |
Date |
Learning Schedule |
8 |
15.02.16 |
Overview of all units Contribute to effective communication strategies & Use specific communication techniques Identify communication strategies to build relationships |
9 |
22.02.16 |
Facilitate discussions & The organisation of work teams Host Staff Meeting |
10 |
29.02.16 |
Model ethical work practices & Initiate professional development |
11 |
07.03.16 |
Online Task and Quiz (No face to face tasks) |
12 |
14.03.16 |
Labour Day Holiday |
13 |
21.03.16 |
Initiate Quality Activities Hygiene and infection control |
14 |
28.03.16 |
Mid Semester Break |
15 |
04.04.16 |
Determine requirements of systems |
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16 |
11.04.16 | Devise an appropriate record keeping system |
17 |
18.04.16 |
Develop an implementation plan |
18 |
25.04.16 |
Monitor and review systems |
19 |
02.05.16 |
Identify and respond to problems and changes |
20 |
09.05.16 |
Contracts, business/professional goals and networking |
21 |
16.05.16 |
Assignment Website |
22 |
23.05.16 |
Assignment Website |
23 |
30.5.16 |
Assignment Website |
Learning Resources
Prescribed Texts
No prescribed text |
References
Other Resources
1. Class notes HLTHIR505D
2. PowerPoint Summary
3. Additional learning materials available through the Learning Hub
4. RMIT Library (www.rmit.edu.au/library)
Students should also make note of the Student Services and Study and Learning Centre that are available to all enrolled students (www.rmit.edu.au/studyandlearningcentre)
Overview of Assessment
Assessment for this course forms part of the Advanced Diploma Remedial Massage (Myotherapy).
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic.
Assessment is typically based around written and/or online tests, assignments, reflective journals, evidence portfolio’s, logbooks and/or practical demonstrations.
Competency based training requires the student to be in attendance in order for assessment to be undertaken.
Assessment is undertaken through successful completion of all assessment activities and classroom, project & industry participation.
Assessments are spaced across the duration of the course, in order for your teacher to provide you with progressive feedback.
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An RMIT assessment charter (http://mams.rmit.edu.au/kh6a3ly2wi2h1.pdf) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document, the Assessment policies and procedures manual (http://www.rmit.edu.au/browse;ID=ln1kd66y87rc).
Assessment Tasks
Assessment Tasks
1. Successful Completion of Clinic Skills Observation Log sign off:
Each student is required to successfully complete a clinic shift as the Clinic Manager. During this shift the student is to be responsible for the day-to-day operation of the shift and take accountability for events that happen throughout the shift.
Due 30th May 2016
2. Failing Business Case Study:
Students are required to analyse a Case Study of a failing business and make recommendations to turn the business around. This assignment is to be handed in in stages with the due dates as follows:
Code of Ethics: 7th March 2016
Client Feedback Survey: 21st March 2016
Staff Training Needs: 4th April 2016
Business / Record Systems: 23rd May 2016
Communication Strategy: 23rd May 2016
Complete Assignment: 23rd May 2016
3. Online quiz:
Students will be required to complete an online quiz on the in the time usually allocated to class. It will be a quiz on Determine requirements of Systems Due 4th April 2016
Resources:
1. Class notes HLTHIR505D
2. PowerPoint Summary
3. Additional learning materials available through the Learning Hub
4. RMIT Library (www.rmit.edu.au/library)
Assessment Matrix
ASSESSMENT METHODS/TYPES OF EVIDENCE:
Interview/ Verbal Questioning |
Self-Reflections |
Assignment/ Project |
Case Study or Role Play |
Third Party Verification |
Workplace Performance |
Research or Report |
Portfolio of Evidence |
Written Tasks
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NATIONAL UNIT CODE : HLTHIR505DNATIONAL UNIT NAME : Provide leadership in promoting effective work practices in health |
RMIT CODE: |
Co-Delivered with |
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Elements |
Performance Criteria |
Related Assessment Tasks |
Assessment Method/ Types of Evidence |
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1. Model ethical work practices |
1.1 Establish and manage processes to ensure confidentiality of client information is maintained
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
||
1.2 Actively follow up and rectify indications of variance from the agreed ethical practices
|
Written Task / Workplace Performance |
Case Study |
|||
1.3 Model work practices that show respect for client and staff rights to set the tone of the workplace
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
|||
1.4 Develop and display code of ethics for the workplace to support a professional delivery of services which are responsive to cultural and individual differences
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
|||
1.5 Monitor and audit the understanding and application of the principles of duty of care in all relevant work activities
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
|||
1.6 Develop, communicate and monitor relevant procedures, policies, awards, standards and legislation for compliance |
Workplace Performance |
Clinic Skills Observation Log |
|||
2. Initiate professional development and improved work practices |
2.1 Identify own skill development needs to contribute to innovation and best practice service delivery across the profession
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
||
2.2 Identify and communicate relevant skill development opportunities to others to encourage their professional development
|
Written Task |
Case Study |
|||
2.3 Utilise designated skill development activities including induction and training where necessary
|
Written Task |
Case Study |
|||
2.4 Develop and implement where relevant practices to maintain own workplace health in accordance with work health and safety (WHS) guidelines including infection control
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log | |||
2.5 Seek advice and assistance from legitimate sources as and when appropriate to improve work performance
|
Workplace Performance |
Clinic Skills Observation Log |
|||
2.6 Adjust work practices to incorporate advice that addresses performance issues in order to maintain agreed work outcomes
|
Written Task |
Case Study |
|||
2.7 Encourage and support others to manage own levels of stress and fatigue to ensure ability to work safely |
Workplace Performance |
Clinic Skills Observation Log |
|||
3.Initiate quality activities |
3.1 Embrace and communicate relevant accreditation and other standards to support the delivery of agreed service standards
|
Written Task |
Case Study |
||
3.2 Routinely review performance against agreed standards
|
Workplace Performance |
Clinic Skills Observation Log |
|||
3.3 Develop and maintain partnerships with stakeholders such as the client, the broader community and other professional health service providers, to measure the satisfaction with the quality of health services |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
|||
4. Emphasise importance of hygiene and infection control |
4.1 Maintain personal hygiene according to organisation requirements
|
Written Task |
Case Study |
||
4.2 Regularly review reporting and take appropriate action to deal with potential infectious and other workplace hazards |
Written Task |
Case Study |
|||
Assessment Conditions | |||||
· The individual being assessed must provide evidence of specified essential knowledge as well as skills
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Consistency of performance should be demonstrated over the required range of situations relevant to the particular workplace |
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· This unit will be most appropriately assessed in a work context or in simulated work environment and under the normal range of work conditions
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Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
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Knowledge Evidence | |||||
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role
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· Ethical and legal implications of work
|
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Measures for managing and monitoring infection control
|
Written Task |
Online Quiz |
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· Processes for developing and managing workplace policies and procedures relating to specific aspects of work performance including: · correct hygiene procedures · discipline procedures · management of unsatisfactory performance
|
Written Task |
Online Quiz |
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Performance Evidence | |||||
It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to:
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· In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role · These include the ability to:
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· Appropriately communicate and coach on ethical decision making and consultation
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Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log | |||
· Manage workplace issues and problems
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Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Provide leadership in the development and communication of policies and procedures
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Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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Take into account and promote appropriate use of opportunities to address waste minimisation, environmental responsibility and sustainable practice issues, including practices to ensure efficient use of resources |
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· Integrate learning from the broader health profession into improved work practices |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Develop staff knowledge and application of WHS and hazard identification
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Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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Foundation Skills |
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Core Skills from the Australian Core Skills Framework (ACSF) · Reading |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Writing |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Oral Communication |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Numeracy |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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· Learning |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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Employability Skills from the Core Skills for Work Framework (CFW) |
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1. Navigate the world of work |
1a. Manage career and work life |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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1b. Work with roles, rights and protocols |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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2. Interact with others |
2a. Communicate for work |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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2b. Connect and work with others |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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2c. Recognise and utilize diverse perspectives |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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3. Get the work done |
3a. Plan and organise |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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3b. Make decisions |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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3c. Identify and solve problems |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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3d. Create and innovate |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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3e. Work in a digital world |
Written Task / Workplace Performance |
Case Study / Clinic Skills Observation Log |
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Course Overview: Access Course Overview