Course Title: Apply principles of professional practice to work in the financial services industry

Part A: Course Overview

Program: C6164 Advanced Diploma of Conveyancing

Course Title: Apply principles of professional practice to work in the financial services industry

Portfolio: Vocational Education

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term1 2019,
Term2 2019,
Term1 2020,
Term2 2020,
Term1 2021

Course Contact: Theresa Lyford

Course Contact Phone: +61 3 9925 5444

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and to model and meet expectations of these in all aspects of work.

It applies to individuals who work in senior roles in the financial services industry and underpins other specialist units used in all sectors of the industry.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.                  

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

FNSINC401 Apply principles of professional practice to work in the financial services industry


1. Identify scope, sectors and responsibilities of industry

2. Identify and apply guidelines, procedures and legislation

3. Identify sustainability issues

4. Manage information

5. Participate in and facilitate work team activities

6. Plan work to be completed

7. Develop and maintain personal competency

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence
Evidence of the ability to:

◾access, interpret and analyse product and service information provided by industry sectors in an effective and timely manner
◾interpret and comply with relevant financial services legislation, regulations and industry codes of practice, and ethics applicable to the workplace
◾recognise and implement sustainability principles and work practices
◾accurately analyse, evaluate and organise relevant information
◾effectively plan work and maintain a team environment, taking into account any constraints and available resources
◾identify and evaluate appropriate professional development opportunities.

Knowledge Evidence
To complete the unit requirements safely and effectively, you must:

◾discuss environmental or sustainability legislation, regulations and codes of practice applicable to industry and organisations
◾outline the main sectors in the financial services industry and the interrelationships between the sectors
◾explain industry and organisational policy and procedures and ethical behaviours in regard to customer service and administration
◾outline industry and organisational security practices and rationale
◾identify internal administration systems such as accounting systems and databases
◾explain principles, practices and available tools and techniques of sustainability management relevant to the industry context
◾explain key requirements of relevant legislation, statutory requirements and industry codes of practice as they relate to:

  • consumer credit
  • privacy
  • financial transaction reporting
  • corporations (including accounting standards)
  • financial

◾identify the economic and political climate relating to the financial services industry
◾explain triple bottom line principles used in work planning.

Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability field and include access to:
◾organisational policy, procedures, legislation, regulations and codes of practice
◾specialist financial services software and data
◾common office equipment, technology, software and consumables.
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.