Course Title: Work as a guide
Part A: Course Overview
Program: C2163 Certificate II in Conservation and Land Management
Course Title: Work as a guide
Portfolio: SEH Portfolio Office
Nominal Hours: 55
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
Course Contact: Bruce Partland
Course Contact Phone: +61 3 9925 8323
Course Contact Email: bruce.partland@rmit.edu.au
Course Description
This unit deals with the skills and knowledge which underpin effective performance as a guide. It covers key legal, ethical, safety and professional development issues that must be considered by guides in their day-to-day work. As such it underpins all other guiding units.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
THTFTG01B Work as a guide |
Elements: |
Apply knowledge of the guiding sector Communicate with tourism industry operators in English Develop guiding skills and knowledge Guide tours according to legal, ethical and safety requirements |
Learning Outcomes
This program is competency based.
Overview of Assessment
The following knowledge and skills must be assessed as part of this unit:
• general knowledge of the tourism industry and in particular the tour operations/wholesaling sector and the way that guiding fits into the tourism industry
• roles, responsibilities and career paths for different types of guides including tourist guides, tour manager, site guides, adventure guides, meet and greet guides, city hosts and driver
guides
• industry associations and the services they provide to guides
• legal and liability issues that specifically affect guiding operations including:
• consumer protection laws
• licensing
• public liability and the guide’s duty of care
• environmental legislation
• safety issues that specifically affect guiding operations in particular contexts
• key factors to consider in minimising negative impacts on the social and natural environments in which tours take place
• knowledge of the social, cultural and business conventions applicable to working as a guide
• speaking and listening skills in order to carry out predictable and creative communication involving daily transactions and interactions of a non-routine and varied nature in English.