Course Title: Advocate for clients

Part A: Course Overview

Program: C2199 Certificate II in Community Services

Course Title: Advocate for clients

Portfolio: DSC Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Elizabeth-Anne Cotter

Course Contact Phone: +61 3 9925 4870

Course Contact Email: elizabeth-anne.cotter@rmit.edu.au

Course Description

This unit describes the knowledge and skills required by the worker to support clients to voice their opinions or needs and to ensure their rights are upheld. This unit may apply to work undertaken across a range of sectors in the delivery of community services.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no prerequisites for this unit of competency.

National Competency Codes and Titles

National Element Code & Title:	CHCAD401D Advocate for clients
Elements:	1. Assist clients to identify their rights and represent their own needs 2. Advocate on behalf of clients on request 3. Advocate for clients

Learning Outcomes

By completing this unit of competency you will achieve and demonstrate competence in the following skills

 Assisting clients to identify their rights and represent their own needs

Advocating on behalf of clients on request

Advocating for clients

Overview of Assessment

Assessment in this unit of competency will be through a mix of in-class tasks, case studies, scenarios, workplacement based projects, group work and team work, problem based learning and responses to a range of underpinning knowledge questions as well as the development of an evidence portfolio linked to the unit of competency elements and workplace practice.