Course Title: Establish effective workplace relationships

Part A: Course Overview

Program: C4276 Certificate IV in Sound Production

Course Title: Establish effective workplace relationships

Portfolio: DSC Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


345T Media and Communication


Term1 2012,
Term1 2013,
Term2 2013,
Term1 2014,
Term2 2014,
Term1 2015,
Term2 2015

Course Contact: Program Administration

Course Contact Phone: +61 3 99254815

Course Contact Email:

Course Description

This course will give students practical lessons and experience in building effective relationships in a work place and/or industry by participating in group work.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBWOR401A Establish effective workplace relationships


Element 1 Collect, analyse and
communicate information
and ideas

Element 2 Develop trust and confidence

Element 3 Develop and maintain
networks and relationships

Element 4 Manage difficulties into
positive outcomes

Learning Outcomes

On successful completion of this unit, you will be able to build effective workplace relationships and networks within an industry.

Overview of Assessment

This course involves simulated workplace learning and deals with the skills and knowledge required to set up and maintain workplace relationships. During the course you will gain valuable professional industry experience by working on group projects.