Course Title: Install, operate and troubleshoot a small enterprise branch network

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: COSC6092C

Course Title: Install, operate and troubleshoot a small enterprise branch network

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4299 - Certificate IV in Information Technology Networking

Course Contact: Geoff Moss

Course Contact Phone: +61 3 9925 4852

Course Contact Email: geoff.moss@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Teacher: Alex Buono
Phone: 9925 4475
Email: alex.buono@rmit.edu.au
Office: 51.07.01

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICANWK404A Install, operate and troubleshoot a small enterprise branch network

Element:

Describe the operation of data networks

Performance Criteria:

1.1 Describe the purpose and functions of various network elements

1.2 Use the open system interconnections (OSI) and transmission control protocol or internet protocol (TCP/IP) models to explain how data flows in a network

1.3 Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models

1.4 Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach

Element:

Implement a small routed network

Performance Criteria:

2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.2 Explain network segmentation, basic traffic management and basic switching concepts

2.3 Perform, save and verify initial switch configuration tasks

2.4 Verify network status and switch operation using basic utilities

2.5 Implement and verify basic security for a switch

Element:

Implement a small switched network

Performance Criteria:

3.1 Describe the need and role of addressing in a network

3.2 Create and apply an addressing scheme to a network

3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment

3.4 Describe the operation and benefits of using private and public IP addressing

3.5 Implement static and dynamic addressing services for hosts in a LAN environment

3.6 Enable network address translation (NAT) for a small network with a single internet service provider (ISP) and connection and verify operation

3.7 Configure dynamic host configuration protocol (DHCP) and domain name system (DNS) operation on a router

Element:

Implement an IP addressing scheme and IP services to meet network requirements

Performance Criteria:

4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

4.2 Describe basic routing concepts

4.3 Perform, save and verify basic router configuration tasks

4.4 Configure and verify a classless routing protocol

4.5 Verify device configuration and network connectivity using basic utilities

4.6 Implement password and physical security

Element:

Implement and verify WAN links

Performance Criteria:

5.1 Describe different methods for connecting to a WAN

5.2 Configure and verify basic WAN serial connection

Element:

Troubleshoot a small enterprise branch network

Performance Criteria:

6.1 Identify and resolve common switched network issues

6.2 Identify and correct IP addressing issues

6.3 Troubleshoot DHCP, NAT and DNS operation on a router

6.4 Identify and resolve common routing problems

6.5 Troubleshoot basic WAN connection problems

Learning Outcomes


Activities in this course aim to enhance your knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network. The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.


Details of Learning Activities

This unit demonstrates the skills required for an entry-level network support position. It covers networking fundamentals, wide area network (WAN) technologies, basic security, routing and switching fundamentals, and configuring simple networks.

Weekly Chapter Tests

As part of of ongoing assessments you will need to complete a series of online quizzes located on the Cisco website. This will aid you in your overall studying and will help identify areas in need.


Teaching Schedule

WeekTopicPractical ActivitiesAssessments
1 Induction Binary Numbers  
2

Intro to Networking

Network Protocol and Communications

    
3

Its Just an Operating System

IPv6

 Basic Configuration OSI Model Assignment
4 Application Layer   OSI Model Assignment
5 Study catch-up    
6 Network Layer    
7

Revision

IPv4

Static IP

Basic WAN

  
8 Class C Subnetting Class C Subnetting

Assignment 2
9 Subnetting Class B Subnetting Class B

Assignment 2
10 VLSM VLSM

Assignment 2
11 EIGRP

VLSM

EIGRP

 Assignment 2
12 OSPF

OSPF

VLSM

 Assignment 2
13   Practice Exam Assignment 2
14     Assignment 2
15     Assignment 2
16     Assignment 2
17     Assignment 2
18   Online Exam 1 Assignment 2
19

Intro To Switched Networks

Initial Switch config

 Switching Basics  
20

VLAN Security

VTP

VLANs

VTP

 Assignment 3
21 Inter VLAN Routing Inter VLAN Routing Assignment 3
22

SNMP

Static and Dynamic Routing

 SNMP Assignment 3
23

ACL’s

 ACL’s Assignment 3
24 ACL’s ACL’s Assignment 3
25 DHCP ACL’s Assignment 3
26 NAT ACL’s Assignment 3
27     Assignment 3
28     Assignment 3
29     Assignment 3
30     Assignment 3
31   Online Exam 2 Assignment 3
32     Assignment 3


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment occurs throughout the program and includes learning and assessment activities conducted in the classroom, online and in the workplace giving you the opportunity to practice and be assessed on what you are learning in a work context. You must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements, documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.


Assessment Tasks

Assignment 1
You will be required to complete an assignment based on the OSI and TCP/IP models.

Assignment 2:
You will be required, as part of a major assignment to design a network that will incorporate the following areas:


• Basic configuration of a router and router security
• Selecting appropriate cabling and media for a network
• Using different routing protocols such as EIGRP, RIP and OSPF
• Use of static routing
• Use Static addressing
• Subnetting and VLSM

This assignment will be apart of an overall major assignment incorporating the following courses:

Determine and confirm client business requirements
Install, configure and test an internet protocol network
Install, configure and test a router
Install and configure virtual machines for sustainable ICT
Create scripts for networking

An assignment brief will be handed out in class.

Assignment 3:
You will be required, as part of a major assignment to design a network that will incorporate the following areas:


• Basic configuration of a switch and switch security
• NAT – Theory and application
• DHCP
• Ability to troubleshoot the router/switch when problems arise
 

This assignment will be apart of an overall major assignment incorporating the following courses:

Support Small Scale IT projects
Install, operate and troubleshoot a small enterprise branch network
Install, configure and test a local area network switch
Determine and confirm client business requirements
Install and manage a server
Install and configure client-server applications and services
Deploy software to networked computers

An assignment brief will be handed out in class.

Online Exam 1

You will need to complete an online theory exam. This exam is done using the Cisco Networking Academy, using the course Network Basics. The exam consists of 50 multiple choice questions. You will need to achieve at least a 70% pass to complete this exam.

Online Exam 2

You will need to complete an online theory exam. This exam is done using the Cisco Networking Academy using the course Routing and Switching Essentials. The exam consists of 50 multiple choice questions. You will need to achieve at least a 70% pass to complete this exam.


Assessment Matrix

ElementAssignmentPractical TasksInclass/Work ObservationIn Class Testing
1.1 x   x  
1.2 x   x  
1.3 x   x  
1.4 x   x  
2.1  x x x  
2.2  x x x  
2.3  x x x  
2.4  x x x  
2.5  x x x  
3.1  x x x  
3.2  x x x  
3.3  x x x  
3.4  x x x  
3.5  x x x  
3.6  x x x  
3.7  x x x  
4.1  x x x  
4.2  x x x  
4.3  x x x  
4.4  x x x  
4.5  x x x  
4.6  x x x  
5.1  x x x  
5.2  x x x  
6.1  x x x  
6.2  x x x  
6.3  x x x  
6.4  x x x  
6.5  x x x  

Course Overview: Access Course Overview