Course Title: SIRXSLS001A SellProd&Services
Part A: Course Overview
Program: C4318 Certificate IV in Optical Dispensing
Course Title: SIRXSLS001A SellProd&Services
Portfolio: SEH Portfolio Office
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
MKTG6082C |
City Campus |
TAFE |
155T Vocational Health and Sciences |
Distance / Correspondence or Face-to-Face or Internet or Workplace |
Term1 2013, Term1 2015, Term2 2015 |
Course Contact: Jade Cusworth
Course Contact Phone: +61 3 9925 8382
Course Contact Email: jade.cusworth@rmit.edu.au
Course Description
This course describes the performance outcomes, skills and knowledge required to sell products and services in a retail environment. It involves the use of sales techniques and encompasses the key selling skills from approaching the customer to closing the sale. It requires a basic level of product knowledge.
Pre-requisite Courses and Assumed Knowledge and Capabilities
This course is delivered concurrently with the following courses:
- HLTHIR301C Communicate and work effectively in health
- HLTCOM301C Provide specific information to clients
National Competency Codes and Titles
National Element Code & Title: |
SIRXSLS001A Sell products and services |
Elements: |
1. Apply product knowledge. 2. Approach customer. 3. Gather information. 4. Sell benefits. 5. Overcome objections. 6. Close sale. 7. Maximise sales opportunities. |
Learning Outcomes
Overview of Assessment
Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, assignments and submission of your learning and assessment guide (workplace evidence portfolio).