Course Title: Communicate and work effectively in health

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: EMPL7049C

Course Title: Communicate and work effectively in health

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4321 - Certificate IV in Allied Health Assistance

Course Contact: Veemita Kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites or co-requisites for this course.

Course Description

This course illustrates the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR301C Communicate and work effectively in health


Communicate effectively in a health setting


Maintain professional work standards


Practise high standards of personal hygiene


Promote a positive approach to health


Take responsibility for personal skill development


Work effectively within the health care system


Work ethically

Learning Outcomes

Details of Learning Activities

The learning activities include-

  • Collaborative class room teaching
  • Role plays
  • Case studies
  • Topic discussion
  • Accessing information online

Teaching Schedule

The delivery design of this course allows this module to be delivered as face to face class for two sessions of 3 hours each on 6th Feb., and 13th Feb. In case of any changes, the information will be available through blackbiard.

Learning Resources

Prescribed Texts

There is no prescribed text as comprehensive course material will be provided.


Online learning materials can be accessed using RMIT Online Learning Hub. The online learning materials listed under each topic include-
- Course outline
- Lecture notes/resources
- Assessment guidelines
-Assessment schedules

Other Resources

Further online learning materials are available and include-

  • Articles of interest available in the Library
  • Communication videos from Library
  • Useful external links
  • Learning lab
  • Journals available in the Library

Overview of Assessment

Assessment will be completing case studies and responding to  different activities to  address appropriate application of knowledge for this course.

Assessment Tasks

The assessment will be competency based. You will need to be competent in all assessment tasks to be deemed competent in the course.

The assessment tasks will include class room activities and two assignments that will test the underpinning knowledge required for this competency. The details about the assessments and their submission dates are available to students through blackboard.

Assessment Matrix

Other Information

The above assessment tasks will also be part of  assessment in the following courses-

HLTHIR403C- Work effectively with culturally diverse clients and co-workers

HLTCSD306C- Respond effectively to difficult and challenging behaviour

Course Overview: Access Course Overview