Course Title: Maintain an effective work environment

Part A: Course Overview

Program: C4357

Course Title: Maintain an effective work environment

Portfolio: DSC

Nominal Hours: 50.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies


Term1 2015

Course Contact: Zaina Nehme

Course Contact Phone: +61 3 9925 4552

Course Contact Email:

Course Description

This course describes the knowledge and skills required to meet individual responsibilities within a work group.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.

National Competency Codes and Titles

National Element Code & Title:

CHCORG405E Maintain an effective work environment


1. Work to achieve identified outcomes

2. Establish and maintain appropriate work relationships

3. Facilitate operation of the workgroup

4. Review and develop own performance

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

This course is part of a cluster that comprises 3 other courses (units) and therefore tasks have been clustered for assessment purposes.  Assessment for this cluster is based on completion of several tasks consisting of short answer questions, quizzes, class presentations, research projects and portfolio production.