Course Title: Facilitate continuous improvement

Part A: Course Overview

Program: C5193

Course Title: Facilitate continuous improvement

Portfolio: DSC

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
MIET5790C	City Campus	TAFE	320T Design (TAFE)	Face-to-Face or Internet or Workplace
MIET7348C	Brunswick Campus	TAFE	320T Design (TAFE)	Face-to-Face or Internet or Workplace

Course Contact: Ray Hester

Course Contact Phone: +61 3 9925 9454

Course Contact Email: ray.hester@rmit.edu.au

Course Description

This unit specifies the outcomes required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies and to manage opportunities for further improvements.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There is no pre-requisite for this unit.

National Competency Codes and Titles

National Element Code & Title:	BSBFLM509B Facilitate continuous improvement
Elements:	1. Lead continuous improvement systems and processes
	2. Monitor and adjust performance strategies
	3. Manage opportunities for further improvement

Learning Outcomes

Overview of Assessment

Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement.

Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package.

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment.

Assessment should reinforce the integration of the key competencies and the Business Services Common Competencies for the particular AQF Level.  Refer to the Key Competency Levels.