Course Title: Communicate in the workplace

Part A: Course Overview

Program: C5193

Course Title: Communicate in the workplace

Portfolio: DSC

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL5413C

Brunswick Campus

TAFE

320T Design (TAFE)

Face-to-Face or Internet or Workplace

Term1 2008,
Term2 2008

Course Contact: Jan Kopec

Course Contact Phone: +61 3 9925 9454

Course Contact Email: j.kopec@rmit.edu.au


Course Description

This unit covers the basic communication skills required to function effectively in the workplace


Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

ICPSU262A Communicate in the workplace

Elements:

1. Convey and handle information

2. Give and follow simple routine instructions

3. Participate in small informal work groups

4. Interact with clients


Learning Outcomes


Overview of Assessment

  • Communicating clearly and precisely in a manner suitable to the work environment.
  • Demonstrate an ability to find and use information relevant to the task from a variety of information sources.
  • Assessment may take place on the job, off the job or a combination of these. Off the job assessment must be undertaken in a closely simulated workplace environment.
  • Working in small groups and reporting outcomes eg. OH&S Committee, Production Management meeting, contact with clients. giving simple instructions.
  • Written documents and oral reports and reports from colleagues which include:

• grammar and spelling
• correct use of relevant industry terminology
• diction and pronunciation
• understanding job specifications
• comprehension
• summarising