Course Title: Apply effective communication skills in nursing practice

Part A: Course Overview

Program: C5246 Diploma of Nursing (Enrolled/Division 2 nursing)

Course Title: Apply effective communication skills in nursing practice

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

NURS5142C

Bundoora Campus

TAFE

155T Vocational Health and Sciences

Face-to-Face or Workplace

Term1 2011

Course Contact: Kalpana Raghunathan

Course Contact Phone: +61 3 99256649

Course Contact Email: kalpana.raghunathan@rmit.edu.au



Course Description

This competency unit describes the skills and knowledge required for effective communication in complex communication situations and its application to nursing practice; the function and purpose of small groups; meeting procedures; and the dynamics of group work and evaluation as a tool for continuous improvement

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable



National Competency Codes and Titles

National Element Code & Title:

HLTEN502A Apply effective communication skills in nursing practice

Elements:

HLTEN502A/01 Use effective communication skills in complex situations
HLTEN502A/02 Deliver complex information effectively
HLTEN502A/03 Identify and address actual and potential constraints to communication
HLTEN502A/04 Evaluate effectiveness of communication in complicated situations
HLTEN502A/05 Use information technology
HLTEN502A/06 Lead small group discussions
HLTEN502A/07 Give and receive feedback for performance improvement
HLTEN502A/08 Use the principles and processes of open disclosure effectively


Learning Outcomes

Demonstrate the skills and knowledge required for effective communication in complex communication situations and its application to nursing practice


Overview of Assessment

Observation in the workplace
Assignments/Case study
Total assessment is distributed within other Nursing courses as per assessment guidelines