Course Title: Coordinate the work environment

Part B: Course Detail

Teaching Period: Term2 2013

Course Code: EMPL7022C

Course Title: Coordinate the work environment

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C5246 - Diploma of Nursing (Enrolled/Division 2 nursing)

Course Contact: Carylin Lenehan

Course Contact Phone: +61 3 99254837

Course Contact Email: carylin.lenehan@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

City Campus:

Bundoora Campus:

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

Undertaking supervision and co-ordination activities in a community service organisation.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG506D Coordinate the work environment

Element:

1. Contribute to and promote effective work practices

Performance Criteria:

1.1 Routinely identify and implement effective ways of working to sustain ongoing health and morale
1.2 Develop and implement work plans to ensure:
 client needs are addressed
 desired outcomes are achieved
 objectives are met
 agreed timeframes are met
 compliance with relevant guidelines and procedures
 contingencies are managed
 duty of care responsibilities are met
 ethical and non discriminatory practices
 the work of the organisation is promoted
1.3 Develop and implement strategies in consultation with appropriate people to maximise work performance and outcomes, including addressing barriers and constraints
1.4 Where relevant to work role, implement effective measures to ensure new and existing staff:
 are fully informed of what is expected of them
 are provided with appropriate orientation, induction and development opportunities
 contribute to ongoing review of workplace practices
 have written workplans which are regularly reviewed
1.5 Make every effort to implement processes and practices that promote cooperative work practices and maintain positive relationships with staff and management
1.6 Take responsibility for own behaviour and identify and implement ways to develop effective working relationships

Element:

2. Promote effective workplace relations

Performance Criteria:

2.1 Model and promote effective communication in the workplace, including open discussion and active listening
2.2 Identify potential and actual conflict situations, and develop and implement appropriate strategies to deal with these, to minimise effects on the workplace and address rights and responsibilities of all parties
2.3 Throughout conflict resolution processes, ensure access to appropriate support, mediation, facilitation and debriefing for parties within organisation constraints
2.4 Make every effort to resolve issues which may disrupt work unit activities

Element:

3. Facilitate work group activities

Performance Criteria:

3.1 When conducting meetings, clarify purpose, agree procedures, negotiate roles and responsibilities, adhere to agreed timeframes and maintain equality of participation and input by group members
3.2 Seek feedback on operation of group processes, encourage suggestions for change and implement appropriate action
3.3 Provide feedback in a supportive manner appropriate to individuals and the group

Element:

4. Develop and implement staffing processes as required

Performance Criteria:

4.1 Maintain confidentiality in relation to staff processes according to organisation policy and to protect individuals
4.2 Plan appropriately to identify areas of need and develop proposals to address them, including arranging resourcing and staffing
4.3 Participate in recruitment processes as required
4.4 If staff performance is unsatisfactory, provide counselling and support to improve performance
4.5 Address staff performance issues as required in accordance with organisation's procedures
4.6 Encourage and facilitate staff access to appropriate training to enable the achievement of outcomes in the workplace and organisation

Element:

5. Advocate for workplace health and safety and fair employment practices

Performance Criteria:

5.1 Make staff and management aware of Commonwealth and State legislation and organisation guidelines relating to occupational health and safety (OHS), equal employment opportunities and anti-discrimination in the workplace and promote and model compliant practices
5.2 Negotiate, develop and implement work practices within the above legislative and organisation guidelines
5.3 Document and communicate individual workers rights and obligations in a manner and language that can be clearly understood by relevant parties
5.4 Where there are breaches of relevant workplace legislation, take timely and appropriate action according to level of responsibility in the organisation


Learning Outcomes


See elements


Details of Learning Activities

Refer to the latest timetable on Blackboard for actual days.
 

Learning Strategies will be in the form of

• Lecture
• Student discussion & Group Work
• Self-directed learning
 


Teaching Schedule

Lesson 1: Introduction to the unit
• Describation of Content
• Assignments & Acceptation

Theory
• Identify and implement effective ways of working to sustain ongoing health and morale
• Develop and implement work plans


Lesson 2:
• Contingency planning
• Barrier to work performance
• Maximize work performance


Lesson 3:
• Planning & Conducting Workplace Induction
• Workplace Expectations & Review processes
 

Lesson 4:
• Maintain positive relationships with staff and management
• Identify and implement ways to develop effective working relationships
• Team building & harmony in the workplace


Lesson 5:
• Understanding conflict
• Stages of conflict
• Conflict Resolution & Management
 

Lesson 6:
• Facilitate Group Activities
• Plan & Conduct Meetings
• Formal Vs Informal Meeting Processes


Lesson 7:
• Defining causes of conflict
• Evaluating self and facilities for work opportunities


Lesson 8:
• Identify and plan to meet needs of staff, resourcing, funding
• Group Assessment – Plan Graduate Nurse Program


Lesson 9:
• Plan recruitment processes
• Plan and develop training opportunities for staff


Lesson 10:
• Participate in Recruitment Process
• Presentation of Assessment – Graduate Nurse Program


Lesson 11:
• Interview Processes
 

Lesson 12:
• Mentoring
• Effective Communication Processes in Training staff


Lesson 13:
• Commonwealth and State legislation and organisation guidelines relating to occupational health and safety (OHS), equal employment opportunities and anti-discrimination in the workplace
• Negotiate, develop and implement work practices within the above legislative and organisation guidelines


Lesson 14:
• Workplace Policies & Procedures
• Developing Nurse Policy
• Organisation mission, philosophy, organisation structure, policies and procedures


Lesson 15:
• Plan Interview Processes


Lesson 16:
• Conduct Staff Interviews


Lesson 17:
• Advocate for workplace health and safety and fair employment practices
• Document and communicate individual workers rights and obligations in a manner and language that can be clearly understood by relevant parties
 


Learning Resources

Prescribed Texts

No Prescribed text for this course


References

Recommended reading: • Crisp, J. & Taylor, C. 2007, 2nd ed., Potter & Perry’s Fundamentals of Nursing, Australia: Harcourt, Mosby.
• Funnell, R., Koutoukidis, G., Lawrence, K. 2009, Tabner’s Nursing Care: Theory and Practice, 5th Ed., Australia : Churchill Livingstone: Elsevier.
• Webster, M. (2005) Merriam-Webster’s Medical Desk Dictionary. Revised Edn. New York: Thompson-Delamar.
• Hutton, A. R. (2006) Introduction to Medical Terminology for Health Care (4th Ed.) Chruchill Livingstone Elsevier
 


Other Resources

All classroom powerpoints will be posted on student Blackboard


Overview of Assessment

There will be a written assignment covering learning outcomes.

There will also be a wriiten assignment based on  interview/questioning of an experienced unit manager.


Assessment Tasks

Recruitment  campaign - 60%

Interview - 40%


Assessment Matrix

All asessment must be deemed competent to have a competency grade awarded

A classroom attendance of 80% requirement

All assessments must have a minimum of 60% to be deemed competent

Assessment Matrix:

  • 60 -69     - CAG
  • 70 - 79     - CC
  • 80 - 89     - CDI
  • 90 - 100   -CHD

Other Information

Delivery: Nominal Hours 90
• Classroom 50 hours
• Self-directed learning 20 hours
• Online – 20 hours
 

Essential knowledge:
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role
These include knowledge of:
 Effective team management
 Legislation relevant to organisation and work carried out
 Organisation mission, philosophy, organisation structure, policies and procedures

Course Overview: Access Course Overview