Course Title: Manage service response to young people in crisis

Part A: Course Overview

Program: C5331 Diploma of Youth Work

Course Title: Manage service response to young people in crisis

Portfolio: Vocational Education

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

 


Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

HWSS6024C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face or Workplace

Term2 2017,
Term1 2018,
Term1 2019

HWSS6024C

City Campus

TAFE

375T Vocational Design and Social Context

Face-to-Face or Internet or Workplace

Term1 2020,
Term1 2021

HWSS6024C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet or Workplace

Term1 2022,
Term1 2023

Course Contact: Dianne Mackay

Course Contact Phone: +613 9925 4454

Course Contact Email: dianne.mackay@rmit.edu.au



Course Description

In this course you will develop the skills and knowledge required to develop an agency approach to young people in crisis.

This unit is taught and assessed in a cluster with:

CHCYTH005 - Develop and implement procedures to enable young people to address their needs

CHCYTH008 - Support young people to take collective action

CHCYTH009 - Support youth programs

CHCYTH011 - Work effectively with young people and their families

CHCDEV002 - Analyse sociological factors on clients in community work and services

 

 Students typically do 160 hours of work placement undertaking youth work practice support the learning and assessment of these units

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCYTH012 Manage service response to young people in crisis

Elements:

1. Implement a framework for preventing crisis situations

2. Support staff in responding to a crisis

3. Follow-up crisis situations


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the below elements.

 Implement a framework for preventing crisis situations

1.1 Develop a framework to address prevention and response to critical situations, and which reflects consideration of beliefs, rights and needs of client and responsibilities of organisation within a legislative and statutory context

1.2 Establish appropriate resources and mechanisms to assist workers to deal with crisis situations

1.3 Define details of organisation’s responsiveness to crisis situations and articulate to relevant personnel

1.4 Store and maintain all information related to crisis situations to maximise accessibility, accuracy, currency and legibility

1.5 Implement procedures to ensure clients have ready access to information that may help to resolve crisis situations

 

 

2. Support staff in responding to a crisis

2.1 Establish appropriate protocols for managing potential and actual crisis situations

2.2 Draft and regularly update procedures for the management of crises and communicate to staff and other relevant personnel

2.3 Ensure any crisis management procedures developed are consistent with legal and organisational obligations and constraints

2.4 Allocate resources for prompt and effective response to crisis situations

2.5 Provide appropriate crisis response training and update briefings to workers on a regular basis

2.6 Formulate appropriate advice for upgrade of organisation procedures including those related to workplace health and safety (WHS) and other industrial and legislative requirements

 

 

3. Follow-up crisis situations

3.1 Complete all required reporting and ensure it is comprehensive, accurate and consistent with organisation’s policies and procedures

3.2 Define debriefing procedures and implement routinely

3.3 Provide opportunity for participation in review and evaluation of organisation responsiveness

3.4 Identify needs of all specific parties which arise from a crisis situation and develop strategies to ensure they are addressed

 


Overview of Assessment

 

This course is assessed in accordance with competency-based assessment.
To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks
Assessment Task 1
Knowledge Questions
Assessment Task 2
Organisational frameworks
Assessment Task 3
Presentation
Assessment Task 4 
Role Play
Assessment Task 5
Community Project
Assessment Task 6
Practical – observation and questions
Assessment Task 7
Placement reflection
Assessment Task 8
Placement observation
Students need to submit completed logbooks as well. 
Students need to complete required hours of work placement undertaking youth work practice support the assessment tasks
You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.
 Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment
You will be given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more. 
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca