Course Title: Manage business document design and development
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: COMM7332C
Course Title: Manage business document design and development
School: 650T Vocational Business Education
Campus: City Campus
Program: C5339 - Diploma of Business Administration
Course Contact : Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email:sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Course Teacher:
Hazel Sims
hazel.sims@rmit.edu.au
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.
It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBADM506 Manage business document design and development |
Element: |
1 Establish documentation standards |
Performance Criteria: |
1.1 Identify organisational and legislative requirements for information entry, storage, output, and quality of document design and production |
Element: |
2 Manage template design and development |
Performance Criteria: |
2.1 Ensure standard formats and templates suit the purpose, audience and information requirements of each document |
Element: |
3 Develop standard text for documents |
Performance Criteria: |
3.1 Evaluate complex technical functions of software for their usefulness in automating aspects of standard document production |
Element: |
4 Develop and implement strategies to ensure the use of standard documentation |
Performance Criteria: |
4.1 Prepare explanatory notes for the use of standard templates and macros using content, format and language style to suit existing and future users |
Element: |
5 Develop and implement strategies for maintenance and continuous improvement of standard documentation |
Performance Criteria: |
5.1 Monitor use of standard documentation templates and macros, and evaluate the quality of documents produced against documentation standards |
Learning Outcomes
Details of Learning Activities
Learning activities will include in-class discussions and word processing demonstrations, hands on exercises using Lynda.com tutorials to review complex document skills and theory of document design and management of business documents using the Reflective Records simulated business website http://simbuscommunity.com.au/member-services/business-templates/
Teaching Schedule
The Teaching Schedule for this course is as follows:
Induction Session
Prior to training commencement a program level induction session will be conducted that comprises the following:
- Program overview and requirements
- MyRMIT/Blackboard
- Overview of assessment requirements
- Pre-Training Review including:
- Recognition of Prior Learning and Credit Transfers
- Assessment of current skills and knowledge
- Competency/Grading Criteria
- Plagiarism
- Appeals
- Extensions
- Feedback
- Privacy
- Submission requirements
- Resubmission policy
- Where to get support
- Student responsibilities
Course Delivery:
Week |
Week Commencing |
Topics | Assessment due dates and feedback |
1 | Week commencing 8 February | Introduction to the Course including: • Course requirements • Course support documents • Course Blackboard access • Accuracy of enrolment • Assessment requirements/Cover Sheets • Reminder re Plagiarism • Reminder re Appeals • Extensions/Resubmissions • Feedback in this course • Reminder re submission requirements • Getting help |
Assessment Overview
Portfolio of Evidence (based on in class activities produced using a range of software packages for document design and production available through myDesktop) |
2 | 15 February |
Occupational Health & Safety in the office/study environment Establish documentation standards using the Simulated Business Website as the platform for quality of document deign and production Assessment documents available from: http://simbuscommunity.com.au/member-services/business-templates/ Typingmaster Register with RMIT Library, Lynda.com Follow in class tuition during this semester with Mariann Siegert’s intermediate courses for Microsoft Word 2010: 1. Building templates in Word 2. Building blocks and macros in Word 3. Word 2010: Styles in depth 4. Word 2010: Forms in depth 5. Word 2010: Mail Merge in depth
Types of documents Organisational requirements and style guides Textbook and exercise files Topic 7: Expanding and enhancing documents |
|
3 | 22 February |
Establish documentation standards Google Drive is the platform for students to share with each other and the teacher their templates and documents. Final assessment documents should be uploaded to Blackboard. Typingmaster Textbook: Topic 3 Creating templates and designing forms |
Activity 1 due |
4 | 29 February |
Manage template design and development Standardisation of fonts, formats and templates for Simulated Business. Test templates Textbook: Topic 3 Creating templates and designing forms |
|
5 | 7 March |
Manage template design and development Textbook: Topic 3: Creating templates and designing forms |
|
6 | 14 March |
Develop standard text for documents Automate documents and test macros Textbook: Topic 9 Adding comments, tracking changes and comparing content |
|
7 | 21 March |
Develop standard text for documents Automate documents and test macros Textbook: Topic 10 Calculations in Word |
Activity 3 due. |
7 |
24-30 March mid semester break 25 March Good Friday public holiday 28 March Easter Monday public holiday 29 March Easter Tuesday public holiday |
||
8 4 April Develop and implement strategies to ensure the use of standard documentation Prepare user instructions on the use of your templates and macros Activity 4 due Topic 11: Customising and automating tasks | |||
9 | 11 April |
Develop and implement strategies to ensure the use of standard documentation Prepare user instructions on the use of your templates and macros Topic 11: Customising and automating tasks
|
Activity 5 due |
10 | 18 April |
Develop and implement strategies for maintenance and continuous improvement of standard documentation Work in Progress - Staff training presentations - and participant feedback Topic 12: Creating a master document |
Activity 2 due |
11 | 25 April |
Develop and implement strategies for maintenance and continuous improvement of standard documentation Work in Progress - Staff training presentations and seek participant feedback against document standards Topic 12: Creating a master document |
Activity 6 due |
12 | 2 May | Work in Progress - Staff training presentations and seek participant feedback against document standards | Activity 6 due |
13 | 9 May | Practical Placement. (TBC) | Work Integrated Learning |
14 | 16 May | Practical Placement. (TBC) | Work Integrated Learning |
15 | 23 May |
Store documents electronically. Print copies. Make recommendations for future use of documents. Workshop Course review |
Task 1 due by Friday 27 May at 5.00pm to Blackboard. Teacher presentation feedback summary. |
16 | 30 May | Review and feedback | Assessment feedback |
17 | 16 June | Interviews | Assessment feedback resubmissions/Special Consideration where applicable. |
Learning Resources
Prescribed Texts
Design and Develop Complex Text Documents, Microsoft Word 2010, Tilde Publishing and Distribution |
References
Dobson, A. Touch Typing in 10 hours, Oxford UK, 2009 |
9781845283407 |
Other Resources
Lynda.com is an extensive online training library focused on business and information technology. The lynda.com library helps anyone learn software, creative, and business skills to achieve personal and professional goals. It covers a wide variety of software products and digital technology. The courses are in streaming video format. Always login via the RMIT Library link http://www1.rmit.edu.au/library/lynda from there you will need to create your own separate login to access a full range of free tutorials and exercise files for the following areas:
- Word 2010 Building Blocks and Macros in Word (Mariann Siegert)
- Word 2010 Building Templates in Word (Mariann Siegert)
- Word 2010: Forms in Depth (Gini Courter)
- Word 2010: Styles in Depth (Mariann Siegert)
- Word 2010: Mail merge in Depth (Gini Courter)
Download free student software at RMIT from the Student website/services and facilities/IT services/Software for your device http://www1.rmit.edu.au/browse;ID=8bj7vv07p7sx1 Microsoft Office 365 for students. Mac users are to use Word not Pages. so download Office 365 for free.
Typingmaster software for keyboarding skill development.
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
Evidence of the ability to:
- identify the organisational needs, requirements and information technology capabilities relevant to the design and production of documents
- establish documentation standards to meet organisational requirements
- design, test and amend document templates
- develop and implement documentation and training to support use of standard templates and macros
- monitor the implementation of standard documentation templates and macros and make improvements in line with organisational requirements.
Knowledge Evidence
To complete the unit requirements safely and effectively, you must:
- describe document production processes
- identify costs involved with the implementation of standard documentation
- explain the software applications relevant to document design and development in the organisation
- identify key provisions of relevant legislation and regulations, codes and standards affecting document production
- outline organisational policies and procedures relating to document production
- list sources of expertise available externally to the organisation or workgroup.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:
- computer hardware and other document production equipment
- software applications appropriate to the task
- media for production of documents
- samples of high quality standard documents.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Assessment Task 1
Overview
There is one task in this course and it is a portfolio consisting of eight activities. All of this Assessment Task must be completed in full to be deemed competent in this course and to receive grading overall at the end of the semester.
Task 1 Portfolio of Evidence
Context<o:p></o:p>
You will be using the professional documents from the Simulated Business Website <font color="#0000ff">http://simbuscommunity.com.au/</font> They can include business templates, style guides, policies and procedures, procedure manuals.<o:p></o:p>
Overview<o:p></o:p>
There is one task in this course and it is a portfolio consisting of eight activities. All activities in this Assessment Task must be completed in full and completed successfully, and then an overall grade will be given for work done this semester.
<o:p>Please refer to the Assessment Record and Cover Sheet on Blackboard for further details.</o:p>
See marking guide for instructions on how to complete the activities.<o:p></o:p>
Submission Requirements
Detailed instructions for each activity are presented on the following pages in the Assessment Record and Cover Sheet for Manage business document design and development Task 1 available on the Blackboard.<o:p></o:p>
You should:
- Ensure that you submit assessments on or before the due date.
- Always retain a copy of your assessment tasks
- When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
- Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10 unless instructed otherwise in the Assessment Record and Cover Sheet instructions.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates even when work is submitted progressively in the form of a weekly journal/learning activities.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:
Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Assessment Matrix
Course Overview: Access Course Overview