Course Title: Apply specialist interpersonal and counselling interview skills
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: HWSS6120C
Course Title: Apply specialist interpersonal and counselling interview skills
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5360 - Diploma of Financial Counselling
Course Contact: Jo Wallwork
Course Contact Phone: +61 3 9925 3983
Course Contact Email: mary-josephine.wallwork@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This course describes the skills and knowledge required to support clients to identify and work through their concerns using advanced and specialised communication skills.
The counselling skills developed within this course will be considered in a financial counselling context.
This course is clustered with three (3) other courses:
- Establish and confirm the counselling relationship CHCCSL001
- Facilitate the counselling relationship and process CHCCSL003
- Support counselling clients in decision-making processes CHCCSL007
These four courses are delivered and assessed together.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL002 Apply specialist interpersonal and counselling interview skills |
Element: |
E1. Communicate effectively |
Performance Criteria: |
1.1 Identify communication barriers and use strategies to overcome these barriers in the client-counsellor relationship 1.2 Facilitate the client-counsellor relationship through selection and use of micro skills 1.3 Integrate the principles of effective communication into work practices 1.4 Observe and respond to non-verbal communication cues 1.5 Consider and respond to the impacts of different communication techniques on the client-counsellor relationship in the context of individual clients 1.6 Integrate case note taking with minimum distraction |
Element: |
E2. Use specialised counselling interviewing skills |
Performance Criteria: |
2.1 Select and use communication skills according to the sequence of a counselling interview 2.2 Identify points at which specialised counselling interviewing skills are appropriate for inclusion 2.3 Use specialised counselling communication techniques based on their impacts and potential to enhance client development and growth 2.4 Identify and respond appropriately to strong client emotional reactions |
Element: |
E3. Evaluate own communication |
Performance Criteria: |
3.1 Reflect on and evaluate own communication with clients 3.2 Recognise the effect of own values and beliefs on communication with clients 3.3 Identify and respond to the need for development of own skills and knowledge |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to use specialised communication skills within a counselling process. You will be able to use a structured approach to establish the counselling process; work with clients to clarify goals, options, and courses of action; and manage the counselling process to its conclusion.
Details of Learning Activities
In-class activities:
- Teacher directed group activities/projects
- Peer teaching
- Group discussion
- Analysis/critique of work
- Industry speakers
- Class exercises to review discussions/lectures
Out-of-class activities:
- Independent project based work
- Online and other research
- Independent study
Teaching Schedule
Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. | |||
Week |
Content |
Assessment due |
Units of competency addressed |
1
|
|
Assessment 1 Due: 24 March 2016 (in class activity) |
CHCCSL001 E1. E2. E3. |
2
|
|
Assessment 2 Due 13 April 2016 |
CHCCSL001 E1. E2. E3. |
3 |
|
|
CHCCSL002 E1. E2. E3. |
4 |
|
|
CHCCSL002 E1. E2. E3. |
5 |
|
Assessment 3 Due 9 August 2016 |
CHCCSL003 E1. E2. E3. E4. |
6 |
|
|
CHCCSL003 E1. E2. E3. E4. |
7 |
|
Assessment 4 Due 1 November 2016 |
CHCCSL007 E1. E2. E3. |
8 |
|
|
CHCCSL007 E1. E2. E3. |
9 |
|
|
CHCCSL001 CHCCSL002 CHCCSL003 CHCCSL007 |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Your knowledge and understanding of course content is assessed through:
- Practical demonstration of skills
- Case study scenarios
- Written assignments/questions
Assessment Tasks
Assessment Task 1: Case Study and questions; Role Play (group)
Due date: 13 April 2016
Assessment Task 2: Case Study and questions; Role Play (group); Written responses
Due date: 4 July 2016
Assessment Task 3:Case Studies and questions; Role Play (group); Written responses
Due date: 9 August 2016
Assessment Task4:Case Studies and questions; Role Play (group); Written responses
Due date: 1 November 2016
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: http://www1.rmit.edu.au/students
Course Overview: Access Course Overview