Course Title: Manage quality system and procedures

Part A: Course Overview

Program: C6086

Course Title: Manage quality system and procedures

Portfolio: DSC

Nominal Hours: 80.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


Brunswick Campus


350T Fashion & Textiles


Term2 2010,
Term2 2011

Course Contact: Carmen Pricone

Course Contact Phone: +61 3 9925 9138

Course Contact Email:

Course Description

This unit covers the skills and knowledge to manage a quality system and procedures.

Pre-requisite Courses and Assumed Knowledge and Capabilities

This course is co-taught with   LMTGN6003B Research & evaluate processes and products.

National Competency Codes and Titles

National Element Code & Title:

LMTGN6002B Manage quality system and procedures


1. Develop or manage quality assurance system
Performance Criteria: 1.1 Quality assurance policy is established, documented and communicated to all levels of the workplace.

1.2 Sampling techniques are developed that reflect needs of workplace and product.

1.3 Quality circles and other relevant aspects ofquality assurance systems are established or maintained.

1.4 Facilitation for monitoring of work teams is organised to ensure compliance with standards.

1.5 Quality assurance system is developed and maintained.

1.6 Quality standards and regulations are identified and relevance to specific products is determined.

Element: 2. Determine resource requirements
Performance Criteria: 2.1 Strategic planning is assessed to facilitate achievement of quality policy.

2.2 Resources are determined and allocated to meet requirements.

2.3 External quality assessment requirements are determined.

Element: 3. Plan development of quality procedures
Performance Criteria: 3.1 Quality procedure requirements are determined through consultation with internal and external groups.

3.2 Product performance requirements are determined through consultation.

3.3 Development of procedures is planned to ensure quality system is maintained.

3.4 OHS practices are accommodated in quality procedures.

Element: 4. Establish implementation and review strategies
Performance Criteria: 4.1 Implementation strategies are established to meet workplace objectives.

4.2 Reviews of quality system are undertaken or arranged at appropriate intervals and appropriate action to ensure its continuity, suitability and effectiveness initiated.

Element: 5. Evaluate system implementation

Performance Criteria: 5.1 Implementation of system is evaluated and its effectiveness and level of support for internal improvement programs assessed.

5.2 Results are assessed and changes to system are authorised and necessary action is taken.

Element: 6. Maintain records

Performance Criteria: 6.1 Records are maintained and reports prepared

1.  Develop or manage quality assurance system

2.  Determine resource requirements

3.  Plan development of quality procedures

4.  Establish implementation and review strategies

5.  Evaluate system implementation

6.  Maintain records

Learning Outcomes

At the completion of this course, students will have gained knowledge and skills to:

1. Interpret and analyse information - systems and procedures.

2. Liaise with personnel and report and document information.

3. Undertake reviews and determine required improvements.

Overview of Assessment

Students will be placed in industry for two weeks and will research and repot on an organisations policies and procedures and make recommendations on its effectiveness. 

Assessment will enable students to work individually and develop their research skills.  The assessed learning activity is:

1. A research project linked to their industry experience placement.