Course Title: Manage an information or knowledge management system

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: COSC5425C

Course Title: Manage an information or knowledge management system

School: 130T Engineering (TAFE)

Campus: City Campus

Program: C6112 - Advanced Diploma of Engineering Technology - Electrical

Course Contact : Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact

Name and Contact Details of All Other Relevant Staff


Marko Dumovic

Phone + 613 9925 2000


Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

  No Pre-requisites 

Course Description

This unit describes the performance outcomes, skills and knowledge required to organise learning to use an information or knowledge management system and to manage the use of the system.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBINM501A Manage an information or knowledge management system


 1.    Organise learning to use information or knowledge management system

Performance Criteria:



 2.    Manage use of information or knowledge management system

Performance Criteria:



 3.    Review use of information or knowledge management system

Performance Criteria:


Learning Outcomes

Details of Learning Activities

 This unit applies to managers who have responsibility for seeing that key information and corporate knowledge are retained, accessible to others and improve business outcomes.
The unit does not address the requirement to select the technical system (software or hardware), which is seen as the role of an information technology specialist, although in some smaller organisations this may be a part of the manager’s role.


Legislation, codes of practice and national standards, for example:
• privacy and confidentiality legislation
• freedom of information legislation
• AS 5037:2005 Knowledge management - A guide

Organisational policies and procedures, for example:
• records management
• information management
• customer service
• commercial confidentiality
• organisational operations, and existing data and information systems.

Teaching Schedule


 Week number         Topic

Weeks1-3•           Legislation, codes of practice and national standards    BSBINM501A 1
Weeks 4-8            Privacy and confidentiality legislation                                 BSBINM501A   2
Weeks  9 -11        Freedom of information legislation                                   BSBINM501A    1             Assignment 1,  50% issued
Week12-14           AS 5037:2005 Knowledge management - A guide         BSBINM501A   2
Weeks 15-18        Organisational policies and procedures                          BSBINM501A 2           
Weeks 19-21        Records management                                                        BSBINM501A   3
Weeks 22-24       Information management                                                    BSBINM501A 1,2,,3      Assignment 2, 50% issued
Weeks 25- 29      Customer service                                                                  BSBINM501A   3 
Weeks 30-32       Commercial confidentiality                                                  BSBINM501A
Weeks 33-34      Organisational operations, and existing data and information systems.  BSBINM501A 1,2,3
Weeks 35-36      Organisation  information systems                                    BSBINM501A  1,2,3      Assignments due

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment


Assessment Tasks



Assignment 1 50%

Analysis of the strengths and weaknesses of information or knowledge management system/s and evaluation of suitability for a particular work or organisational context

Class Participation and performance 20%

Class exercises 30%

 Knowledge of relevant legislation, codes of practice and national standards.

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
• assessment of written reports reviewing and evaluating information or knowledge management systems
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• observation of presentations
• oral or written questioning to assess knowledge of relevant organisational policies and procedures
• review of identified learning needs personnel and stakeholders regarding the information or knowledge management system
• evaluation of monitoring and documentation about the effectiveness of learning activities
• analysis documentation reporting on the strengths and limitations of the system
• review of recommendations made for improvements to the system, policy or work practices.

Assessment Matrix

Course Overview: Access Course Overview