Course Title: Manage discourses in general settings
Part B: Course Detail
Teaching Period: VE 2020
Class Number: All
Class Section: All
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: LANG5858C
Course Title: Manage discourses in general settings
School: 375T Vocational Design and Social Context
Campus: City Campus
Program: S0148 - Translating and Interpreting Skills for NAATI Certification
Course Contact: Bum Lee
Course Contact Phone: +61 3 9925 9665
Course Contact Email: bum.lee@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Steph Palomares
steph.palomares@rmit.edu.au
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This unit describes the skills required to manage the physical setting and pace of discourses in general settings. It requires knowledge of the nature and structure of general interpersonal and institutional dynamics and the ability to recognise personal and professional limitations and seek assistance from appropriate persons.
This unit applies to those working as interpreters in a range of general settings for a variety of purposes. General settings are those in which the context is broad and routine, the content or complexity of the situation can usually be predicted and planned for, and there are opportunities for error correction. There are typically few, or only two, participants, to whom the interpreter has physical and visual access. The physical elements of the setting permit the interpreter opportunities to manage the discourse to ensure that utterances are suitable for retention and recall. Miscommunication or consequences of errors in communicative intent that may occur in this setting are readily managed through consultation and preparation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
PSPTIS042 Manage discourses in general settings |
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Element: |
1. Set up discourse |
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Performance Criteria: |
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Element: |
2. Agree process |
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Performance Criteria: |
2.1 Confirm relationships between and with participants according to established interpreting protocols. 2.2 Explain the role of the interpreter and identify areas requiring further clarification. |
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Element: |
3. Manage flow of communication |
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Performance Criteria: |
3.1 Assess participant attributes and use appropriate communication style. 3.2 Advise speakers on length, pace and mode of delivery in a professional and courteous manner. 3.3 Address problems affecting communication flow. |
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Element: |
4. Monitor and maintain message transfer |
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Performance Criteria: |
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Element: |
5. Evaluate discourse management |
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Performance Criteria: |
5.1 Seek and analyse feedback on discourse and evaluate effectiveness of performance. 5.2 Take advice on issues and solutions and explore and develop strategies to improve practice. |
Learning Outcomes
Details of Learning Activities
Learning activities for this unit includes: lectures, practical demonstrations, role plays, class discussions, and report writing.
Teaching Schedule
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Delivery Time: Feb 2020 Online Classes: 1600-1800 (2 hours) Date Starting: 17 Feb 2020 Week Ending: 8 May 2020 | ||
Week |
Topic |
Assessment |
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Week 1
|
Introduction Adhere to professional standards (2 hours) |
There are no assessments this week |
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Week 2
|
Adhere to professional standards (2 hours) |
Assessment Task 1 Part 1 |
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Week 3
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Adhere to professional standards (2 hours) |
Assessment Task 1 Part 2 |
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Week 4
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Prepare for an assignment (2 hours) |
Assessment Tasks 2 |
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Week 5
|
Prepare for an assignment (2 hours) |
Assessment Task 3 |
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Break |
2 weeks break |
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Week 6
|
Prepare for an assignment (2 hours) |
Assessment Task 4 |
|
Week 7
|
Conduct an assignment (2 hours) |
Assessment Task 5 Part 1 |
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Week 8
|
Conduct an assignment (2 hours) |
Assessment Task 5 Part 2 |
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Week 9
|
Build Glossaries (2 hours) |
Assessment Task 6 |
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Week 10
|
Prepare for NAATI certification (2 hours) |
Learning Resources
Prescribed Texts
References
Other Resources
RMIT uses the online learning platform Canvas. Canvas is your learning management system and the central hub to source course content, assessment information, webinars and discussion boards. The Canvas gives access to important announcements, staff contacts details, the teaching schedule, assessment timelines and a variety of important teaching and learning materials. Access to Canvas can be found at myRMIT www.rmit.edu.au/myRMIT
GUSS Skills Central (http://Gussskillscentral.edu.au/) is a site developed specifically for students in the School of Global, Urban and Social Studies at RMIT. It provides links to a range of resources for supporting student work on assessments and negotiating university studies more generally.
Overview of Assessment
Assessment will be ongoing during the semester and you will be asked a variety of assessment tasks and activities to assess your level of competence against key performance criteria.
These assessment tasks/activities include, but not limited to, the following:
- Practical demonstrations
- Role plays
- Observation checklists
- Peer review
- Real or simulated interpreting assignments
Assessment Tasks
Assessment Task 1: Short video dialogue and discourse management demonstration
This assessment enables you to demonstrate your ability to:
manage discourse in a telephone interpretation;
and meet occupational health and safety responsibilities.
This assessment is to be completed by week 7.
Assessment Task 2: Video dialogue and discourse management demonstration
This assessment enables you to demonstrate your ability to:
manage discourse in a telephone interpretation;
and meet occupational health and safety responsibilities.
This assessment is to be completed by week 8.
Assessment Task 3: Discourse management question and reflection
This assessment enables you to demonstrate your ability to reflect on your dialogue and discourse management performances in Assessment Tasks 1 and 2 for this cluster. As part of this process, you will analyse and evaluate your ability to use interpreting, language and discourse management skills to achieve competent message transfers. You will also identify areas for improvement and ways to achieve improvement.
This assessment is to be completed by week 9.
Assessment Matrix
Element |
Performance criteria |
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|
|
|
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Assessment Task 1: Short video dialogue and discourse management demonstration |
Assessment Task 2: Video dialogue and discourse management demonstration |
Assessment Task 3: Discourse management question and reflection
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Element 1 Set up discourse
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1.1 Establish assignment requirements with clients. |
1-2 |
1-2 |
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1.2 Identify factors that may compromise interpreter effectiveness. |
4-5 |
4-5 |
Q 1,2 |
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1.3 Arrange work environment to assist performance and ensure interpreter safety, comfort and effectiveness. |
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|
Q 1,2 |
|
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Element 2 Agree process
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2.1 Confirm relationships between and with participants according to established interpreting protocols. |
2 |
2 |
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2.2 Explain the role of the interpreter and identify areas requiring further clarification. |
1-2 |
1-2 |
|
|
|
Element 3 Manage flow of communication
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3.1 Assess participant attributes and use appropriate communication style. |
3 |
3 |
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3.2 Advise speakers on length, pace and mode of delivery in a professional and courteous manner. |
4-5
|
4-5
|
|
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3.3 Address problems affecting communication flow. |
4-5 |
4-5 |
|
|
|
Element 4 Monitor and maintain message transfer
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4.1 Monitor and identify miscommunications |
4-5 |
4-5 |
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4.2 Seek and provide clarification where required. |
4-6 |
4-6
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|
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4.3 Identify personal and professional limitations in managing discourses and take necessary steps to remediate these. |
4-5 |
4-5 |
|
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4.4 Seek assistance from appropriate persons in challenging situations to manage discourse breakdown and restore communication. |
5, V Q2 |
5, V Q2 |
|
|
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Element 5 Evaluate discourse management
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5.1 Seek and analyse feedback on discourse and evaluate effectiveness of performance. |
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|
Q4 a (2 dialogues) |
5.2 Take advice on issues and solutions and explore and develop strategies to improve practice. |
|
|
Q4 a, b (2 dialogues) |
Other Information
GRADING INFORMATION
This course uses a competency-based assessment and will be graded as follows:
CA (Competency Achieved)
NYC (Not Yet Competent)
DNS (Did Not Submit)
All competency-based assessment tasks for this course must be completed at the required level (see the elements and key performance criteria for each unit) in order to achieve a CA (Competency Achieved) award.If a student has not completed ALL the assessment tasks or they have completed but some or all are not at the required level, they will be assessed as NYC (Not Yet Competent).
If a student does not submit assessment tasks at all, a DNS result will be entered.
Learning Resources
RMIT Library
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library
The Learning Lab is a collection of web-based resources including tip sheets and interactive tutorials on study skills, writing, English language development and maths. Access RMIT’s Learning Lab online via this link: http://www.dlsweb.rmit.edu.au/lsu/
Assessment Tasks : Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. An application for extension of time must be lodged with your tutor or the course coordinator as early as possible, and no later than one working day before the due date for submission.
You can apply for extension using the University’s Extension Application Form – http://mams.rmit.edu.au/seca86tti4g4z.pdf – or by emailing your course coordinator or tutor directly.
An extension of up to seven calendar days may be granted if good reason can be demonstrated. Include supporting evidence (such as medical certificates) with your application.
Extensions beyond seven calendar days cannot be granted by course coordinators, tutors or the School. To apply for an extension of time greater than seven calendar days you must lodge an application for Special Consideration.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www.rmit.edu.au/students/specialconsideration
Penalties for Late Submission
If you have not been granted an extension or special consideration, late submission will be penalised as follows:
1. Assessment tasks submitted after the due date of submission shall receive a penalty of five per cent of the grades available for that assessment per day for each day late.
2. No assessment task shall be accepted more than three weeks after the due date without special consideration.
Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
a) You believe an error has occurred in the calculation of the grade; or,
b) You believe the assessment did not comply with criteria published in the Course Guide; or,
c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site: http://www.rmit.edu.au/policies/academic#assessment
Other Relevant Information
Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity The RMIT library provides tools to assist with your referencing http://www.rmit.edu.au/library/info-trek/referencing
Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
- Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
- Piecing together text from one or more sources and adding only linking sentences;
- Copying or submitting whole or parts of computer files without acknowledging their source;
- Copying designs or works of art and submitting them as your original work;
- Copying a whole or any part of another student’s work; and
- Submitting work as your own that someone else has done for you.
- Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Discipline Statute and Regulations - http://www.rmit.edu.au/browse;ID=11jgnnjgg70y (unresolved)
Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www.rmit.edu.au/browse;ID=i1lexipvjt22 (unresolved)
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Course Overview: Access Course Overview