Service and Support Centre

RMIT University provides staff and students with assistance for all information technology queries.

Logging and tracking IT Service Desk requests

IT Service Desk requests can now be logged using myTechSupport.rmit.edu.au and the progress tracked through the IT Customer Portal.

Service and Support Centre contact details

ICT service status

Telephone:

+61 3 992 58888

Webform:

myTechSupport.rmit.edu.au

Service and Support Centre

Phone support – from 2 February to 14 November 2015

Monday to Friday – 8:00 am to 8:00 pm

Saturday – 8:30 am to 4:30 pm

Switchboard

Monday to Friday - 8:30 am to 5:30 pm

AV loans

Monday to Friday – 9:00 am to 5:00 pm

Walk up support - from 2 February to 14 November 2015:

  • Swanston Academic Building (SAB) - Monday to Friday 8.00 am to 8.00 pm
  • Swanston Academic Building (SAB) – Saturday 8.30 am to 4.30 pm
  • Bundoora Library - Monday to Friday - 9.00 am to 5.00 pm
  • Brunswick Library - Monday to Friday - 9.00 am to 5.00 pm
  • Swanston Library - Monday to Friday - 9.00 am to 5.00 pm
  • Building 28, Level 3 Lab – Monday to Friday – 9.00 am to 5.00 pm

Additional Information