Student travel insurance

All RMIT University students traveling overseas on an approved program receive complimentary travel insurance.

How do I get covered?

You must be registered in Mobi. If you applied for your program in Mobi, you are automatically covered. If you did not apply in Mobi, you must register your program in Mobi yourself.

Once you have your itinerary, your travel details must be registered with MyTrips.

How long am I covered for?

You are covered for the length of your program – up to 180 days. If your program is longer (for example a year-long exchange), you must notify RMIT Insurance by email at insurance@rmit.edu.au.

You will be covered for leisure or holiday travel in addition to your sanctioned RMIT program on either side of your mobility program as long as the total trip does not exceed 180 days. If you are travelling longer than that, you will need to get your own cover for the period onwards that is not covered by RMIT.

What am I covered for?

Read the Global Mobility Student Travel Insurance Policy Summary for an overview of the insurance policy coverage.

What am I not covered for?

The travel policy explicitly excludes mobile phones and tablets. There is a $1,000 for claims involving laptops and personal computers. If you want these items covered, you must purchase additional insurance with another provider.

Other exclusions include:

  • Engaging in air travel except as a passenger in any properly licensed aircraft;
  • Any deliberately self-inflicted injury, including suicide or attempted suicide;
  • A sexually transmitted disease, or Acquired Immune Deficiency Syndrome (AIDS) or Human Immunodeficiency Virus (HIV) infection;
  • Any criminal or intentional illegal act.

How do I make a claim?

Complete the Claim Form and send it directly to the insurer.

Email: claims@acchealth.com.au

Telephone: +61 2 9251 8700

Please quote policy number: 41443

What if I have a question?

Contact RMIT Global Mobility at global.mobility@rmit.edu.au.

I have a pre-existing medical condition. What should I do?

To make sure you are covered, you must declare any pre-existing medical condition at least 10 working days prior to your departure. RMIT Insurance will inform insurers who will make a determination whether, while you are travelling, the policy will cover claims arising from, or as a result of, your pre-existing condition. You may be required to provide insurers copies of medical advice from your doctor, stating your condition should not prevent you travelling.