Course Title: Implement and troubleshoot enterprise routers and switches

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: ISYS7595C

Course Title: Implement and troubleshoot enterprise routers and switches

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.

Please check your Canvas course shell closer to the course start date to see if this course requires mandatory in-person attendance.

The delivery method of the course might have to change quickly in response to changes in course requirements. It is advisable for students to keep in contact with their teachers regarding in-person course attendance.

School: 520T Future Technologies

Campus: City Campus

Program: C4410 - Certificate IV in Information Technology

Course Contact: Martin Tran

Course Contact Phone: +61 3 9925 4612

Course Contact Email: martin.tran@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 100

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to determine customer needs, use information communication technologies (ICT) to meet network requirements, rectify equipment errors and create appropriate workplace documentation.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTEN419 Implement and troubleshoot enterprise routers and switches

Element:

1 Prepare for implementation of network routers and switches

Performance Criteria:

1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

1.4 Select and obtain network services and network application requirements according to enterprise procedures

1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

Element:

2 Implement network switches and routers

Performance Criteria:

2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures

2.2 Determine network addressing scheme for network connectivity, and verify using calculations

2.3 Activate, and verify wide area network (WAN) links provide network connectivity

2.4 Enable network services and network applications to the network to complete network connectivity process

2.5 Set up traffic access and filtering according to enterprise procedures

Element:

3 Troubleshoot network switches and routers

Performance Criteria:

3.1 Monitor network performance and isolate faults using diagnostic and analysis tools

3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

Element:

4 Document configuration and troubleshooting records

Performance Criteria:

4.1 Restore work-site to safe condition according to established safety procedures

4.2 Record and store essential implementation information according to enterprise procedures

4.3 Notify appropriate personnel of completion of the task according to enterprise procedures


Learning Outcomes


On successful completion of this course the candidate will demonstrate the skills and knowledge required to demonstrate competency to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit.


Details of Learning Activities

During the semester you will do activities that allow you to satisfactorily achieve competency in the course requirements.

The instructions and resources for these activities will be available on Canvas

These activities include:

*lab activities using a software package called Packet Tracer

*lab activities using Cisco hardware

*weekly Lectorials

*some online quizzes

*study using a list of Reading resources including internet references and You Tube links


Teaching Schedule

Semester 2, 25WeekDateTopicAssessment / Learning activities
Week 1 14 July 2025 - 20 July 2025

Logical and Physical Topologies

VLANs

Switch management

Induction Survey

Start work on AT2 Product

Start work on AT1 Practical

Week 2 21 July 2025- 27 July 2025

Logical and Physical Topologies

VLANs

Switch management

Continue work on AT1 Practical

Continue work on AT2 Product

Week 3 28 July 2025- 3 Aug 2025 IVR, InterVLAN Routing

Continue work on AT1 Practical

Continue work on AT2 Product

Week 4 4 Aug 2025- 10 Aug 2025

Switchport security,

dhcp for multiple pools

Continue work on AT1 Practical

Continue work on AT2 Product

Week 5

11 Aug 2025- 17 Aug 2025

Network Applications - web, dhcp, dns, logging

Continue work on AT1 Practical

Continue work on AT2 Product

Week 6 18 Aug 2025- 24 Aug 2025

WAN links,

Dynamic Routing- especially OSPF,

Default Routing

Continue work on AT1 Practical

Continue work on AT2 Product

Week 7 25 Aug 2025- 31 Aug 2025

NAT,

Selecting Devices - routers
Selecting devices - switches

Continue work on AT1 Practical

Continue work on AT2 Product

Mid-semester break 1 - 7 September 2025

Mid-semester break

Week 8 8 Sept 2025- 14 Sept 2025 Standard ACLs

Continue work on AT1 Practical

Continue work on AT2 Product

Week 9 15 Sept 2025- 21 Sept 2025 Subnetting

Continue work on AT1 Practical

Continue work on AT2 Product

Week 10

22 Sept 2025- 28 Sept 2025

26 September AFL Grand Final public holiday (Friday)

VLSM

Troubleshooting

Continue work on AT1 Practical

Continue work on AT2 Product

Week 11 29 Sept 2025- 5 Oct 2025

Record Management,

backup network files

Continue work on AT1 Practical

Continue work on AT2 Product

Week 12 6 Oct 2025 - 12 Oct 2025

WHS,

Other topics

Continue work on AT1 Practical

Continue work on AT2 Product

Week 13 13 Oct 2025 - 19 Oct 2025 Practical assessment - complete this work Complete AT1
Week 14 20 Oct 2025 - 26 Oct 2025

Product assessment - complete this work

Complete AT2
Week 15 27 Oct 2025 - 2 Nov 2025

Knowledge assessment - attempt revision quizzes thenn attempt the assessed online quizzes

Work on AT3
Week 16 3 Nov 2025 - 9 Nov 2025 Knowledge assessment - complete this work Complete AT3
Week 17 10 Nov 2025 - 16 Nov 2025 Resubmission - if necessary and approved
Week 18 17 Nov 2025 - 23 Nov 2025 Resubmission - if necessary and approved

*Please note that this timeline is subject to change based on semester requirements. We recommend checking your Canvas course shell regularly to stay updated with the latest schedule.


Learning Resources

Prescribed Texts


References


Other Resources

Cisco Networking Academy www.netacad.com

You will need laptop with charger for each class

  • Windows laptops we do recommend an i5 or better machine with a minimum 16 GB of RAM.
  • Macs you will need 16 GB of RAM to run a virtual machine


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.

Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

Students must pass each of the following assessments to demonstrate competency:

  • Assessment One: Practical Assessment
  • Assessment Two: Product Assessment
  • Assessment Three: Knowledge Assessment


Assessment Matrix

Assessment Matrix

Element Practical Assessment Product Assessment Knowledge Assessment
1. Prepare for implementation of network routers and switches X

2 Implement network switches and routers

X
3 Troubleshoot network switches and routers X X
4 Document configuration and troubleshooting records X X

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience, that is:

• Relevant
• Current
• Satisfies the learning/competency outcomes of the course

To find more information about credit transfer and RPL, please refer to the following link: https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit

Study and Learning Support:

RMIT University Library provides free study support services and resources to help you build your academic skills.

Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:

• Assignment writing, thesis writing and study skills advice
• Math and science developmental support and advice
• English language development

To find more information about Study and Learning Support, please refer to the following link: https://www.rmit.edu.au/students/support-services/study-support

Equitable Learning Services (ELS):

The Equitable Learning Services team (ELS team) supports and creates equal opportunities for students with a disability, long-term illness and/or mental health condition. We also support primary carers.

ELS works in partnership with students to create an Equitable Learning Plan. Your plan is tailored to you, supports your needs and establishes how RMIT can provide ongoing assistance so you can access and participate in your studies. The ELS team can assist you to manage your Equitable Learning Plan.

To find more information about services offered by Equitable Learning Services (ELS), please refer to the following link: https://www.rmit.edu.au/students/support-services/equitable-learning

Extensions and Special Consideration

Extensions:

• Extensions are available for unforeseen circumstances of a short-term nature.

• Applications must be submitted to the school at least one working day before the due date of the assessment.

• Extensions can be approved for up to 7 days past the due date for an assessment. (Where students need an extension exceeding 7 days, they must instead apply for special consideration.)

Special Consideration:

• An application for special consideration is made in advance of an assessment wherever possible, but will normally be accepted within five working days after the assessment date. For more information, see the Special Consideration page of the RMIT website.

Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.

Email Communication:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview