Course Title: Work collaboratively in the ICT industry

Part B: Course Detail

Teaching Period: Term1 2025

Course Code: GEDU6202C

Course Title: Work collaboratively in the ICT industry

School: 520T Future Technologies

Campus: City Campus

Program: C4424 - Certificate IV in Cyber Security

Course Contact: Chetanpal Singh

Course Contact Phone: +61 3 9925 1409

Course Contact Email: chetanpal.singh2@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

In this course you will gain the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTICT443 Work collaboratively in the ICT industry

Element:

1. Identify team protocols requirements for working collaboratively in a virtual environment

Performance Criteria:

1.1 Identify team protocols for virtual ways of working, including cyber safety protocol

1.2 Identify communication tools and technology available to support teams working collaboratively in virtual environments

1.3 Determine roles and responsibilities of team members according to team communication protocols

1.4 Determine areas to improve team protocols for working collaboratively in a virtual environment

Element:

2. Develop protocols to work collaboratively in a virtual environment

Performance Criteria:

2.1 Review technology utilised to support teams working collaboratively in virtual environments

2.2 Develop protocols to share knowledge collaboratively in a virtual environment according to work details and team objectives

2.3 Develop cyber security protocols in accordance with organisational cyber security procedures

Element:

3. Review compliance with protocols to work collaboratively in a virtual environment

Performance Criteria:

3.1 Review protocols utilised to support teams working collaboratively in virtual environments

3.2 Seek feedback from relevant personnel on team communication practices according to working collaboratively in virtual environments protocols

3.3 Determine improvements to future work protocols in virtual environments

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 


Details of Learning Activities

  • Class lectures and discussions
  • Class exercises
  • Practical demonstration in a classroom
  • Group project
  • Group discussion
  • Research work


Teaching Schedule

Week

Date

Topic

Assessment / Learning activities

Week 1

10-16 February

Introduction

Introduction to Project Management

Basic project management concepts and terms

 

  • Submit the Survey
  • Take part in class activities
  • Complete the Labs /activities 

Week 2

17-23 February

Project Teams and Team Communication

Collaborative /Teamwork
  • Take part in class activities
  • Complete the Labs /activities 

Week 3

24 Feburary-2 March

Communication

Features and significance

 
  • Take part in class activities
  • Complete the Labs /activities 

Week 4

3-9 March

Virtual Teams, Team Collaboration, Conflicts and Feedback
  • Complete the Labs /activities 

Week 5

10-16 March 

Workplace Health and Safety (WHS), Code of Conduct and Teamwork

Knowledge Assessment - Released
  • Complete the Labs /activities

Week 6

17-23 March

 

Team effectiveness

Stages of Team development
  • Complete the Labs /activities 

Week 7

24-30 March

 

Complete Knowledge Assessment

  

Week 8

31 March - 6 April

 

 

Collaboration Tools and Teamwork

Knowledge Assessment Due

 
  • Complete the Labs /activities

Week 9

7-13 April

Detailed discussion - Product Assessment

Product Assessment - Released
  • Complete the Labs /activities

Week 10

14-20 April

Collaboration Tools and Protocols

  

 

18 April - 25 April

Mid-semester break 
  •  ---------- No Classes* -----------

Week 11

28 April - 4 May

Strategies to improve Team Collaboration
  • Complete the Labs /activities

Week 12

5-11 May

Product Assessment 

 

Week 13

12-18 May

Demonstration - Product Assessment
  • Complete the Labs /activities

Week 14

19-25 May


Demonstration - Product Assessment

  

Week 15

26 May - 1 June

Product Assessment -  DUE

  

Week 16

2-8 June

Feedback/Re-submission

  

Week 17

9-15 June

Feedback/Re-submission
  • Resubmit assessment if permitted

Week 18

16-22 June

Feedback/Re-submission
  • Resubmit assessment if permitted


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:

The Learning Lab:

https://www.rmit.edu.au/students/study-support/learning-lab  

The Study Support Hub:

https://www.rmit.edu.au/students/study-support/study-support-hub


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS


Assessment Tasks

Task #1: Knowledge Assessment (Quiz)

Task #2: Product Assessment (Project)


Assessment Matrix

Element

    

Performance criteria

    

 

    

 

    

 

    

 

    

 

    

Assessment

Task 1: Online Quizzes

    

Assessment

Task 2: Project 1 

    

Assessment

Task 3: Project 2

    

 

 

1. Identify team protocols requirements for working collaboratively in a virtual environment

 

 

 

    

1.1 Identify team protocols for virtual ways of working, including cyber safety protocol

    

AT1 - Q -9

    

 

    

Phase 2: Section 1 – Task 3

    

1.2 Identify communication tools and technology available to support teams working collaboratively in virtual environments

    

Quiz –1 Q-20

Quiz -1  Q -3

    

 

    

Phase 2: Section 1 – Task 1

    

1.3 Determine roles and responsibilities of team members according to team communication protocols

    

Quiz -2 Q -17

    

 

    

Phase 2: Section 1 – Task 4

    

1.4 Determine areas to improve team protocols for working collaboratively in a virtual environment

    

 

    

 

    

Phase 2: Section 1 – Task 2

    

 

 

 

 

2.Develop protocols to work collaboratively in a virtual environment

    

2.1 Review technology utilised to support teams working collaboratively in virtual environments

    

Quiz -2 Q -14

    

 

    

Phase 2: Section 1 – Task 2

    

2.2 Develop protocols to share knowledge collaboratively in a virtual environment according to work details and team objectives

 

    

Quiz -2 Q -18

    

 

    

Phase 3: Task 1

    

2.3 Develop cyber security protocols in accordance with organisational cyber security procedures

    

Quiz -2 Q -6

    

 

    

Phase 3: Task 1

    

 

 

 

 

3. Review compliance with protocols to work collaboratively in a virtual environment

    

3.1 Review protocols utilised to support teams working collaboratively in virtual environments

 

    

 

    

 

    

Phase 3: Task 3a

    

3.2 Seek feedback from relevant personnel on team communication practices according to working collaboratively in virtual environments protocols

    

Quiz -2 Q -16

    

 

    

Phase 3: Task 3b

    

3.3 Determine improvements to future work protocols in virtual environments

 

    

 

    

 

    

Phase 3: Task 3c

    

Other Information

Attendance:  

Your learning experience will involve class-based teaching, discussion, demonstration, and practical exercises.  

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.  

Information about your studies:  

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.  

 https://www.rmit.edu.au/students

 Assessment:  

Information on assessment including Special consideration, Adjustments to assessment, (e.g., applying for an extension of time):  

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment

 Academic Integrity and Plagiarism:   

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.  

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity

 Credit Transfer and Recognition of Prior Learning:   

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).  

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.    

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.  

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit

Course Overview: Access Course Overview