Course Title: Work collaboratively with the care network and other services

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: PUBH9442C

Course Title: Work collaboratively with the care network and other services

Important Information:

Please note that this course has compulsory in-person attendance requirements for some teaching and assessment activities.

School: 535T Social Care and Health

Campus: City Campus

Program: C4425 - Certificate IV in Mental Health Peer Work

Course Contact: Fiona McLean

Course Contact Phone: 9925 4449

Course Contact Email: fiona.mclean2@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 75

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills knowledge required to work collaboratively with the care network and other potential services for a person with mental illness. This work provides a recovery oriented practice approach, involving a variety of health and community service professionals working collaboratively with the person and their care network.

This unit applies to work with people living with mental illness in a range of community services work contexts.

This unit is delivered and assessed in a cluster with:

• CHCMHS002 Establish self-directed recovery relationships
• CHCMHS003 Provide recovery oriented mental health services

The course also incorporates 80 hours of work-placement activities.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCMHS004 Work collaboratively with the care network and other services
Element:	1. Identify and build resilience and capacity in the person's care network and community of choice
Performance Criteria:	1.1 Work collaboratively to identify the scope and membership of the person's care network and their community of choice 1.2 Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person 1.3 Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice 1.4 Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required
Element:	2. Develop and maintain effective working relationships with other services and programs
Performance Criteria:	2.1 Establish networks and local contacts to maximise availability of service options so a person's needs can be holistically met 2.2 Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process 2.3 Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures 2.4 Establish, negotiate and document partnerships 2.5 Develop and maintain working relationships with local service providers, according to the person's needs 2.6 Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources
Element:	3. Review and monitor services provided by other organisations and programs
Performance Criteria:	3.1 Review effectiveness of referrals and services offered, in collaboration with person and other services 3.2 Identify gaps or additional services needed 3.3 Negotiate and advocate as required to ensure programs are meeting the person's recovery goals 3.4 Work collaboratively to identify and address any difficulties the person is experiencing with other services and work with the person and service to achieve the desired outcome

Learning Outcomes

On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks.

Teaching Schedule

Week	Topic	Assessment due dates
Week 1	Introduction to Recovery Oriented Practice Unit overview Overview of assessment tasks Overview of student placement requirements Recovery Oriented Practice Components of Recovery National policies, frameworks and evidence base for recovery oriented mental heath services Best practice in Recovery oriented Mental Health services Historical, current and emerging models of understanding about mental illness in Australia and internationally Changes to Mental Health worker roles over time Assessment 1 and 2 Familiarisation Placement Preparations
Week 2	Supporting the Self-Recovery Relationship Self-directed Recovery Role expectations and relationship guidelines Impact of diagnosis Duty of care and dignity of risk considerations Using Recovery Plans Discussing the Recovery Plan Identifying strategies and priorities to achieve goals Documenting the Recovery Plan Collaboratively implementing the Recovery Plan Assessment 2 Practice Placement Preparations
Week 3	Communication for Relationship Building Communication approaches to support Recovery Active Listening Connecting in to communities of choice Identify ways to support and maintain access to communities of choice Meeting the person's holistic needs through care / support network involvement Assessment Task 2 - Client 1
Week 4	Care Networks Care Networks What are they, who’s in them, and why are they there Formal care / support networks Referral processes Natural care / support networks The role of personal relationships in recovery Strengthen natural networks Care Coordination Models of Care Coordination Assessment Task 2 Client 1
Week 5	Managing Conflict / Professional Development Conflict resolution De-escalation strategies Networking and Professional Development Developing professional networks Individual research on Mental Illnesses Assessment Task 2 Client 1
Week 6	Assessment Task 2 Client 2
Week 7	Assessment Task 2 Client 2	Assessment Task 2 Due
Week 8 (6 June)	Industry Practices / Health Promotion and Prevention Industry Practices Social justice in Mental Health Reviewing the Recovery Plan Reflective practice Legal and ethical considerations for mental health work Health Promotion and Prevention Health promotion and prevention activities Early intervention activities	Assessment Task 1 Due
	Mid semester break
Week 10	Placement Block
Week 11	Placement Block
Week 12	Placement Block
Week 13	Placement Block
Week 14	Placement Block
Week 15	Placement Block
Week 16	Placement Block
	Mid semester break
Week 17	Placement Block
Week 18	Unit and Placement Review and Reflection	Assessment Task 3 Due

Learning Resources

Prescribed Texts

References

Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops

Overview of Assessment

This unit is part of an integrated program. You must demonstrate critical aspects for assessment and evidence required to demonstrate competency in this unit.

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Oral or written questioning
• Oral presentations
• Assignments and projects
• Direct observation of work practice

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

Regular attendance is necessary.

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the Program Co-ordinator or the Equitable Learning Services team if you would like to find out more.

Full assessment briefs will be provided and can be found on Canvas.

Assessment Tasks

There are 3 Assessment Task for this unit.

Assessment Task 1: Students are required to provide responses to questions which relate to workplace scenarios and requirements that will demonstrate knowledge of establishing self-directed recovery relationships.

Assessment Task 2: This is a practical assessment task that requires students to demonstrate skills and ability to establish and provide self-directed recovery relationships working with three different clients in a simulated role play.

Assessment Task 3: This assessment is associated with students work placement. Students are required to complete four task for this assessment that provide evidence of the 80 hour placement, including reflecting on learning and demonstrating skills and ability working with a client.

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.

The assessment matrix is in Canvas, at the end of each assessment task.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview