Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term2 2023

Course Code: EMPL7092C

Course Title: Work with diverse people

School: 535T Social Care and Health

Campus: City Campus

Program: C4428 - Certificate IV in Allied Health Assistance

Course Contact: Jade Cusworth

Course Contact Phone: +61 3 9925 8382

Course Contact Email: jade.cusworth@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

 

This unit applies to all workers.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

Element:

2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

Element:

3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4. Promote understanding across diverse groups

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes



Details of Learning Activities

This course is delivered entirely online.  Please read through CANVAS shell and complete learning activities. 

This unit is designed to be delivered Online

You can complete the Modules in your own time.

The resources, learning activities and assessment tasks are designed to be self-paced, which allows you to travel through the resources and activities at your own pace.

If you are experiencing any problems throughout the unit, please contact your course teacher via email.

A combination of activities will support student’s learning in this course, such as: online delivery to cover theoretical and practical concepts for each topic in the course

• Work experience &/or placements observation of performance in the workplace will be a valuable part of your learning experience

• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics

• Online discussions and activities to support and collaborate with other students in your course and debate and discuss ideas

• Utilise and develop critical research and cognitive skills to find credible sources of health information

• Self-directed study time (eg. readings or activities around theory) to enhance and strengthen your knowledge and understanding of theoretical concepts

• To further facilitate learning students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform.


Teaching Schedule

The trainer will be available to discuss and provide support during the following weeks:

Week 5- Online session with teacher via Collaborate Ultra

Week 7 - Online session with teacher via Collaborate Ultra

Week 9 - Online session with teacher via Collaborate Ultra

Week 11 - Online session with teacher via Collaborate Ultra

Week 15- Online session with teacher via Collaborate Ultra


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment methods may include any of the following:

  • role plays
  • case studies
  • group work
  • presentations
  • practical assessments
  • knowledge quizzes


Assessment Tasks

Assessment Task 1: Written Assessment

Assessment Task 2: Client Interactions x 3


Assessment Matrix

Course Overview: Access Course Overview