Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: VE 2024
Class Number: 1957
Class Section: DA25
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: EMPL7092C
Course Title: Work with diverse people
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
School: 535T Social Care and Health
Campus: City Campus
Program: C5357 - Diploma of Remedial Massage
Course Contact: Laura Yeomans
Course Contact Phone: +61 3 9925 4289
Course Contact Email: laura.yeomans@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nicola Guy
nicola.guy@rmit.edu.au
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
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Element: |
1. Reflect on own perspectives |
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Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
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Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
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Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work
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|
Element: |
3. Communicate with people from diverse backgrounds and situations |
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Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
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Element: |
4. Promote understanding across diverse groups |
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Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
Please refer ot the Elements of Competency above.
Details of Learning Activities
This course will help you to build your knowledge of diversity in Australia and to work more effectively with people from diverse backgrounds. This course will include activities, covering:
- diversity in Australia and it’s impacts
- Aboriginal and Torres Strait Islander diversity
- communication skills for working with diverse people
- legal and ethical considerations
- communication and cultural barriers
- self-reflection and cultural awareness.
Learning activities used to assist in contextualising knowledge will be:
- Simulation videos
- class exercises to review discussions and videos
- Peer learning and discussion
- Guest lecture if possible
- Case studies
- Self-reflection workshopping
- Application of skills and knowledge into Student Clinic
Teaching Schedule
| WEEK | TOPIC |
| 15 |
Unit Introduction & Expectations Unit Assessments Topics:
|
| 16 |
Topics:
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| 17 |
Topics:
|
| 18 |
Topics:
Conducted in Student Clinic: Assessment Task 2: three (3) client interaction and three (3) self-reflections. Due today |
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The Learning Lab
https://www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Computers and study spaces
https://www.rmit.edu.au/library/about-and-contacts/computers-and-study-spaces
Overview of Assessment
To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.
Assessment Tasks
AT1: New Client interaction 1
AT2: New Client interaction 2
AT3: New Client interaction 3
AT4: Knowledge assessment
Assessment Tasks
Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.
To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
Every task must be completed satisfactorily for competence to be achieved. Unless otherwise advised you must submit all work via the RMIT issued assessment tool which is located in Canvas for you to populate.
Resubmissions are at the discretion of the teacher and/or coordinator. Please see below statement under Resubmission
You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates
- Assessment Task 1: Conducted in class: Knowledge Quiz: Due week 18
- Assessment Task 2: Conducted in Student Clinic: Client interactions and self reflections x3. Due week 18
Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
- CA: Competency Achieved
- NYC: Not Yet Competent
- DNS: Did not Submit for Assessment
Resubmissions
You will be given two (2) attempts for each assessment to demonstrate the required skills. If a student does not submit an assessment on the first date provided however submits on the resubmission date this submission will be the only attempt allowed.
A supplementary assessment can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Supplementary assessments are at the discretion of the Program Coordinator and Program Manager after a conversation is had by the teacher, Program Coordinator and Program Manager. A supplementary assessment will take into account class attendance( 80-100% requirement), interaction within class and communication with the class teacher.
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.
Other Information
Attendance:
Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises.
It is strongly advised and expected that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
If you attend late to a lab/clinic/practical teaching session you must wait to be allowed entrance to the lab/clinic as this can pose a WHS issue, especially if specialised equipment is being used and demonstrated. Teachers are permitted to not allow you to use equipment if formal training has been missed, if this happens you must request a meeting with the teacher and program coordinator to discuss moving forward.
If you miss an assessment or assessable practical class you need to apply for special consideration. The special consideration department will ask you to provide a medical certificate or give other evidence to support your request. Once Special consideration has been applied for the students will wait for the results and then contact their teacher on the outcome of the result
Information about your studies:
You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc. https://www.rmit.edu.au/students
Extensions of time for submission of assessable work:
If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension of up to seven (7) calendar days in writing (email) to your teacher and Program Coordinator one working day BEFORE the due date. Please provide evidence and /or valid reasonings why you were unable to complete the submission on time within this email. Extensions cannot be guaranteed if evidence or valid reasons are not given. Eligibility criteria for application and the form is available from the link: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Where an extension of greater than seven days is needed, you must apply for special consideration.
Special consideration:
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator.
Academic Integrity and Plagiarism:
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity
Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).
Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.
Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.
https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Course Overview: Access Course Overview