Course Title: Configure, verify and troubleshoot WAN links and IP services

Part B: Course Detail

Teaching Period: Term1 2025

Course Code: COSC6243C

Course Title: Configure, verify and troubleshoot WAN links and IP services

Important Information:

Please note that this course may include compulsory in-person attendance requirements for some or all teaching activities.

It is recommended that you check your Canvas course shell closer to the course start date for details about any mandatory in-person attendance requirements.

Please be aware that the course delivery method may need to change quickly in response to evolving course requirements. Students must maintain regular communication with their teachers to stay informed about any updates.

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Syed Zohaib

Course Contact Phone: +61 3 9925 4612

Course Contact Email: syed.zohaib@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to use required tools, equipment, software and protocols to install, operate and troubleshoot switches and routers in a medium-size enterprise network.   This course is clustered for delivery and assessment with the following unit:  ICTNWK529  Install and manage complex ICT networks 

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTNWK541 Configure, verify and troubleshoot WAN links and IP services

Element:

1. Prepare to install medium enterprise Wide Area Network (WAN) links

Performance Criteria:

1.1 Review existing network design documentation and determine currency and completeness according to organisational requirements

1.2 Analyse organisational security protocol requirements

1.3 Determine access and security requirements of required tools, equipment, software

1.4 Develop and document installation plans and detail prioritised tasks and contingency arrangements according to organisational requirements

1.5 Obtain installation plan sign off from required personnel

Element:

2. Configure WAN links

Performance Criteria:

2.1 Determine WAN connection method requirements according to installation plan specifications

2.2 Configure and verify required serial WAN configuration and WAN protocols according to vendor specifications

2.3 Configure required virtual private network (VPN) and site-to-site technology according to vendor specifications

2.4 Determine and configure an asymmetric digital subscriber line (ADSL) connection according to installation plan specifications

Element:

3. Configure and verify IP services on a router

Performance Criteria:

3.1 Configure, implement and verify a Dynamic Host Configuration Protocol (DHCP) router operation according to vendor specifications

3.2 Configure and verify internet protocol version 6 (IPv6) addressing according to vendor specifications

3.3 Configure and verify the operation of network address translation (NAT) requirements according to installation plan specifications

Element:

4. Secure a network using router services

Performance Criteria:

4.1 Determine purpose and types of access control lists (ACLs) according to installation plan specifications

4.2 Configure and apply ACLs according to network filtering requirements

4.3 Secure access to the network router according to installation plan specifications

Element:

5. Troubleshoot medium enterprise WAN links

Performance Criteria:

5.1 Test WAN implementation links and align to installation plan service expectations

5.2 Respond and rectify identified WAN implementation issues

5.3 Document test results and rectification methods according to installation plan specifications

5.4 Seek and respond to feedback from required personnel


Learning Outcomes


On successful completion of this course the candidate will demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit.


Details of Learning Activities

  1. Assess Initial Knowledge (Pre-Quiz in Week 1)
    • Students must complete a Pre-Quiz in Week 1 to help the instructor evaluate their prior understanding of complex ICT networks and key networking concepts.
    • This will provide a baseline to tailor the course content according to students' needs.
  2. Enhance Understanding Through Online Learning (LinkedIn Learning Videos)
    • After each class, students are required to watch the LinkedIn Learning videos provided in Canvas.
    • These resources will reinforce the weekly topics discussed during lectures and provide additional industry insights for better clarity.
  3. Hands-On Practical Learning (Packet Tracer Labs & Real Equipment)
    • During class, after the lecture, students will perform lab exercises in Packet Tracer to apply theoretical concepts in a simulated network environment.
    • Teacher Encouragement for Real Equipment:
      • The instructor will encourage students to perform PKT labs on real networking equipment as it provides deeper experience and insight into real-world industry applications.
      • This approach helps students understand how they will be working in professional environments.
      • However, working on real equipment is optional.
  4. Apply Learning in Assessments
    • After completing the Packet Tracer labs, students will implement their learning into assessments to demonstrate their ability to design, troubleshoot, and manage network infrastructures.
    • This ensures that students develop real-world problem-solving skills relevant to managing enterprise networks.


Teaching Schedule

The proposed teaching schedule for ICTNWK541 is detailed below: 

Weeks

Date

                        Topics

 Assessment Tasks

Week 1

10/02/2025

Topic:

Multi-layer Switch Technology

Labs:

  • OPEN: MLS Slide Assist Exercise
  • MLS DHCP Slide Assist 
  • Lab Slide Assist MLS Trunk

Assessment Task 1:

  • Practical Skills Test: Work on Tasks 1 and 2

Release: Assessment Task 1 Practical Skills Test

 

Week 2

17/02/2025

Topic:

EtherChannel (Layer 2 and 3)

PAgP/LACP

Labs:

  • Basic EtherChannel
  • Advanced EtherChannel

Assessment Task 1:

  • Practical Skills Test: Work on Task 3

 

Week 3

24/02/2025

Topic:

Introduction to OSPFv2 Single Area and Multi-Area  

Labs:

  • DEMO & Exercises  OSPF Single Area
  • Lab 1 - Configuring Multiarea OSPFv2

Assessment Task 1:

  • Practical Skills Test: Work on Task 4

 

Week 4

03/03/2025

Topic:

Introduction to EIGRPv2

Labs:

  • EIGRPv2(IPv4) DEMO Cluster
  • Lab 1 Configuring Basic EIGRP for IPv4

Assessment Task 1:

  • Practical Skills Test: Work on Task 5

 

Week 5

10/0/2025

Topics:

Route Redistribution (OSPF and EIGRP)

Labs:

  • Demo eigrp and ospf mutual redistribution.
  • Lab 1 Route Redistribution ( EIGRP and 0SPF).

Assessment Task 1:

  • Practical Skills Test: Work on Task 6

 

 

Week 6

17/03/2025

Topic:

Types of  NAT

  • Static
  • Dynamic
  • PAT

Labs:

  • Demo Activity Configuring Static NAT
  • Demo PAT / NAT overload
  • Lab 1 Configuring Static NAT
  • Lab 2 Configuring Dynamic NAT
  • Lab 3 Implement Static/Dynamic/PAT

Assessment Task 1:

  • Practical Skills Test: Work on Task 7

 

Week 7

24/03/2025

Topics:

Introduction to IPv4 Standard and Extended (Named and Numbered) ACLs

Labs:

  • DEMO Standard ACLs
  • DEMO Extended ACLs
  • Lab 1 Packet Tracer Configuring Numbered Standard IPv4 ACL
  • Lab 2 Packet Tracer - Configuring Named Standard IPv4 ACL
  • Lab 3 IPv4 Extended Numbered/Named ACL - Scenario 1
  • Lab 4 IPv4 Extended Numbered ACL - Scenario 2

Assessment Task 1:

  • Practical Skills Test: Work on Tasks 9 & 10

 

Week 8

31/03/2025

Topics:

a) Network Management

b) Network Virtualization

Labs:

  • DEMO SNMP_Router.
  • Lab 1 SNMP and MIB.

Assessments:

  • Practical Skills Test: Work on Tasks 8 & 11
  • Knowledge Test: Complete Qs1 to Qs6

Due: Assessment Task 1 Practical Skills Test

 

Release: Assessment Task 2 Knowledge Test

Week 9

07/04/2025

Topics:

Understanding IPv6 (Static / Default route / (RIPng optional))

Labs:

  • Demo Session 1 Configure IPv6 - Static.
  • Lab 1: Configuring IPv6 Static and Default Routes.

Assessment Task 3:

  • Knowledge Test: Complete Qs7 to Qs13
 

Week 10

14/04/2025

Topic:

Network Troubleshooting Techniques

Lab:

  • Troubleshooting Challenge - Documenting The Network

Assessment Task 3:

  • Knowledge Test: Complete Qs14 to Qs19
 
  18/04/2025

MID SEMESTER BREAK

 

Week 11

28/04/2025

Topics:

A basic introduction to IPv6 Named ACLs

Labs:

  • 4.3.2.6 Packet Tracer - Configuring IPv6 ACLs
  • 4.3.2.7 Lab - Configuring and Verifying IPv6 ACLs
  • 4.4.2.10 Packet Tracer - Troubleshooting IPv6 ACLs

Assessments:

  • IT Project: Work on Task 1
  • Knowledge Test: Complete Qs20 to Qs25

Due: Assessment Task 2 Knowledge Test

 

Release: Assessment Task 3 IT Project 

Week 12

05/05/2025

Topic:

Setup VOIP communication

Labs:

  • Demo Setup VOIP  with InterVLAN routing
  • Lab VoIP setup on MLS-PoE

Assessment Task 2:

  • IT Project: Work on Task 2

 

Week 13

12/05/2025

Topic:

A basic introduction to VPN & IPsec

Labs

  • Lab 1 VPN & IPsec Tunnels.
  • Lab 2 Configure and Verify a Site-to-Site IPsec VPN.

Assessment Task 2:

  • IT Project: Work on Tasks 3, 4 & 5
 

Week 14

19/05/2025

Topic:

Intrusion Prevention System (IPS)

Lab

  • Configure IOS Intrusion Prevention System (IPS)

Assessment Task 2:

  • IT Project: Work on Task 6
    • a till h

 

 

Week 15

26/05/2025

Topic:

Server & Services and Shares (VMWARE)

Tutorial:

Watch LinkedIn Learning Video: Windows Server 2022 Essential training

Assessment Task 2:

  • IT Project: Work on Task 6I & 6j, 7-10

Due: Assessment Task 3 IT Project 

Week 16

02/06/2025

Assessment Re-Submissions (if applicable)

 

 

 

Week 17

09/06/2025

Assessment Re-Submissions (if applicable)

 

Week 18

16/06/2025

Finalise Results

 

 

*Please note that this timeline is subject to change based on semester requirements. We recommend checking your Canvas course shell regularly to stay updated with the latest schedule. 

Student directed hours involve completing activities such as reading online resources, assignments, individual student/teacher course-related consultation. Students are required to self-study the learning materials and complete the assigned out of class activities for the scheduled non-teaching hours. 

 


Learning Resources

Prescribed Texts


References


Other Resources

All other resources will be provided via the Cisco Networking academy.

Install latest CISCO Packet Tracer

All assessments must be backed up on OneDrive an external harddrive or an RMIT network drive.


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.

Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

The students must complete the following assessments: 

Assessment number 

  

Type/description of Assessment  

  

 1

  

Practical Skills Test

  

 2

  

 Knowledge Test

  

 3

  

IT Project


Assessment Matrix

Element

Performance criteria

 

 

 

 

 

Assessment

Task 1: Practical Assessment

Assessment

Task 2: Project

Assessment

Task 3: Online Test

.

1.1 Review existing network design documentation and determine currency and completeness according to organisational requirements

 

Task 1

Task   2

Task 4 Troubleshoot PPP

Task 5a

 

 

 

1.2 Analyse organisational security protocol requirements

 

 

Task 3

Task 6e IPS

 

1.3 Determine access and security requirements of required tools, equipment, software

 

Task 4 T-shoot PPP

Task 3 VPN

Task 6h IPS

 

 

 

 

1.4 Develop and document installation plans and detail prioritised tasks and contingency arrangements according to organisational requirements

 

Task 11c/d

Task 6h IPS

 

 

 

 

Task 7c-a

Task 8 a-e

Task 9

 

1.5 Obtain installation plan sign off from required personnel

 

Task 11e

 

 

Task 6e

 

 

 

2. Configure WAN links

2.1 Determine WAN connection method requirements according to installation plan specifications

 

 

Task 4

 

Q13

Q4

2.2 Configure and verify required serial WAN configuration and WAN protocols according to vendor specifications

 

 

Task 4 (Cisco default hdlc)

Task 4(ppp)

 

 

2.3 Configure required virtual private network (VPN) and site-to-site technology according to vendor specifications

 

 

 

 

 

Task 4c (hdlc needs to change to PPP)

 

Q3/4

2.4 Determine and configure an asymmetric digital subscriber line (ADSL) connection according to installation plan specifications

 

 

Task 5

Q9/14

3. Configure and verify IP services on a router

3.1 Configure, implement, and verify a Dynamic Host Configuration Protocol (DHCP) router operation according to vendor specifications

Task1

Task 8a,b & e

 

3.2 Configure and verify internet protocol version 6 (IPv6) addressing according to vendor specifications

 

 

 

Task 1

 

3.3 Configure and verify the operation of network address translation (NAT) requirements according to installation plan specifications

 

Task 6

 

4. Secure a network using router services

 

4.1 Determine purpose and types of access control lists (ACLs) according to installation plan specifications

Task 9/10

Task 4 NAT ACL for translations

Q1a-c, Q12

4.2 Configure and apply ACLs according to network filtering requirements

Task 9/10

Task 1c,d

 

4.3 Secure access to the network router according to installation plan specifications

Task 9/10

Task 1

Q1d

5. Troubleshoot medium enterprise WAN links

5.1 Test WAN implementation links and align to installation plan service expectations

 

 

 

 

Task7

Task9/10

 

 

 

 

 

 

 

Task 4-6

 

Task1

 

Task 3

 

 

 

 

Q12

5.2 Respond and rectify identified WAN implementation issues

 

 

 

 

Task7

Task1

Task9/10

 

 

 

 

 

 

 

Task 4-6

 

Task1

 

Task 3

 

 

 

 

 

 

Q12

5.3 Document test results and rectification methods according to installation plan specifications

 

 

 

 

Tasks 4-6

 

 

5.4 Seek and respond to feedback from required personnel

 

Task 11e

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL): 

 You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience, that is:   

• Relevant 
• Current 
• Satisfies the learning/competency outcomes of the course   

To find more information about credit transfer and RPL, please refer to the following link: https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit 

  Study and Learning Support:   

RMIT University Library provides free study support services and resources to help you build your academic skills. 
 
Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:   

• Assignment writing, thesis writing and study skills advice 
• Math and science developmental support and advice 
• English language development 

To find more information about Study and Learning Support, please refer to the following link: https://www.rmit.edu.au/students/support-services/study-support   

 

Equitable Learning Services (ELS):   

The Equitable Learning Services team (ELS team) supports and creates equal opportunities for students with a disability, long-term illness and/or mental health condition. We also support primary carers.    

ELS works in partnership with students to create an Equitable Learning Plan. Your plan is tailored to you, supports your needs and establishes how RMIT can provide ongoing assistance so you can access and participate in your studies. The ELS team can assist you to manage your Equitable Learning Plan.   

To find more information about services offered by Equitable Learning Services (ELS), please refer to the following link: https://www.rmit.edu.au/students/support-services/equitable-learning 

  

Extensions and Special Consideration:    

Extensions:   

• Extensions are available for unforeseen circumstances of a short-term nature.   

• Applications must be submitted to the school at least one working day before the due date of the assessment.   

• Extensions can be approved for up to 7 days past the due date for an assessment. (Where students need an extension exceeding 7 days, they must instead apply for special consideration.)   

 

Special Consideration:   

• An application for special consideration is made in advance of an assessment wherever possible, but will normally be accepted within five working days after the assessment date. For more information, see the Special Consideration page of the RMIT website. 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 
Communication Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview