Course Title: Lead and facilitate a team

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: GEDU6201C

Course Title: Lead and facilitate a team

Important Information:

Please note that this course may include compulsory in-person attendance requirements for some or all teaching activities.

It is recommended that you check your Canvas course shell closer to the course start date for details about any mandatory in-person attendance requirements.

Please be aware that the course delivery method may need to change quickly in response to evolving course requirements. Students must maintain regular communication with their teachers to stay informed about any updates.

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Jyoti Sharma

Course Contact Phone: +61 3 9925 4612

Course Contact Email: jyoti.sharma2@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This course is clustered for delivery and assessment with the following units:

ICTPMG505 - Manage ICT projects


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBXTW401 Lead and facilitate a team

Element:

1. Plan team outcomes

Performance Criteria:

1.1 Identify common objectives of workplace team, responsibilities and required outcome(s)

1.2 Use performance plans to establish expected outcomes, goals, and behaviours for individual team members in accordance with team objective and relevant policies

1.3 Select appropriate strategies to ensure team members are accountable for their roles and responsibilities

1.4 Plan for contingencies that could impact the team

Element:

2. Coordinate team and individuals

Performance Criteria:

2.1 Communicate common team objectives and responsibilities to team members

2.2 Allocate tasks to team members based on staff expertise or development potential and provide appropriate instructions

2.3 Facilitate open and respectful communication and collaboration between team members, considering the needs of those from diverse backgrounds

2.4 Identify opportunities for cross collaboration amongst external and internal teams and individuals

Element:

3. Support team

Performance Criteria:

3.1 Provide coaching to staff to enhance workplace culture

3.2 Support individuals according to organisational requirements to work towards common team goals

3.3 Facilitate team to identify, brainstorm, report and resolve task related issues and inefficiencies

3.4 Use problem solving skills to deal with any team, task or individual challenges

Element:

4. Monitor team performance

Performance Criteria:

4.1 Measure team member performance against agreed work plans

4.2 Provide timely and constructive performance feedback to team members according to expected organisational standards

4.3 Identify specific learning and development opportunities to improve team and individual performance and behaviours

4.4 Implement action plans to address individual and team training needs

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements


Details of Learning Activities

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

Each module will include online lectures, supporting documents, and both internal and external links. Some modules will require students to demonstrate prototypes as part of their assessment tasks. Knowledge Quizzes (KQ) are incorporated throughout the course to help develop the necessary skills for completing the course projects. These quizzes must be completed according to the instructions given by your class teacher. Please note that KQs are not graded assignments and do not contribute to your overall assessment.


Teaching Schedule

Week Date Topic Learning Materials and Activities Assessment/Learning Activities
1 14-20 July Course Introduction Introduction to the course
Project management concepts, methods and tools Project management concepts, methods and tools
Organisational project governance policy and processes
2 21-27 July Project initiation Project initiation Assessment 2 - Stage 1 and 2 Released
Business problem or opportunity
Objectives and benefits analysis
Estimation and cost analysis
Technology solutions
Scope statement
3 28 July - 3 August Project initiation Scope statement Task 3 - Released
Prepare a business case
Develop the project charter
4 4-10 August Project initiation Prepare a business case Knowledge Test - Task 1 Released
Develop the project charter
Opportunity to obtain authorised approval
5 11-17 August Project planning Prepare the plan Knowledge Test - Task 2 Released
Systems Analysis and modelling techniques
Communication styles
Information gathering techniques
Requirements, constraints and risks
Systems development life-cycle
Work breakdown structures
6 18-24 August Project planning Prepare the plan
Scheduling
Budget and cash flow
Monitoring the team
7 25-31 August Project planning Prepare the plan
Communication strategies
Opportunity to obtain authorised approval
MID SEMESTER BREAK 1-7 SEPTEMBER
8 8-14 September Establish the project team Establish the project team
Allocate team members and duties
Characteristics of leaders and technical teams
9 15-21 September Establish the project team Training and support needs of the team
Team values and behaviours
10 22-28 September Project execution Monitoring and controlling project execution Assessment 2 - Stage 1 (Part A, B and C) - Due on 29, September 2025 - 11:59pm
Monitoring the cash flow
Delivery and acceptance of work activities
Monitor quality
Monitor for scope changes, risks and issues
Testing
11 29 September - 5 October Assessment Discussion
12 6-12 October Project closure Performance Appraisals
Support documentation
Disaster recovery
System testing and handover
Project review and lessons learned
13 13-19 October Project closure Validation and sign off Assessment 3 - Due on 20 October, 11.59 pm
Opportunity to obtain authorised approval
Stage 2 - Part D - Presentation
14 20-26 October Stakeholder and Communication/Assessment Knowledge Test - Task 1 - Due on 27 October - 11:59pm
Stage 2 - Part D - Presentation
15 27 October- 2 November Mentoring, Negotiation and workplace contingencies/Assessment Assessment 2 - Stage 2 (Part D and E) - Due on 3 November - 11:59pm
16 3-9 November Key concepts of Project Management Course & assessment feedback. Knowledge Test - Task 2 - Due on 10 November - 11:59pm
Re-submission of assessment work if required
Part D Presentation - Mandatory
17 10-16 November Re-submissions as required
18 Re-submissions as required
17-23 November


Learning Resources

Prescribed Texts


References


Other Resources

There is no specified Text Book required for this course. You will need laptop with charger for each class .

You may also refer to various media, websites, textbooks and e-books as indicated in Canvas


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.

Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

You are required to complete all the assessments successfully. The details of the each assessments are given below .

Knowledge Quiz- Part 1

This is the first of three assessment tasks that you must successfully complete to be deemed competent in ICT Projects (ICTPMG505/BSBXTW401).

Task 1:

You are required to answer 9 questions satisfactorily.

Knowledge Quiz- Part 2

You are required to answer 12 questions satisfactorily.

Organise, implement, and close an Information Communications Technology (ICT) project

This practical assessment will occur in the classroom.

This is the second of three assessment tasks you need to successfully complete in order to be deemed competent in ICTPMG505/BSBXTW401 – ICT Projects.

Summary of the task

There are five parts included in this assessment:

  • PART A: You will scope the activities of a complex ICT project and document the required evidence in Appendix A.
  • PART B: You will prepare a project plan for a complex ICT project and document the required evidence in Appendix B.
  • PART C: You will determine the project team and duties for a complex ICT project and document the required evidence in Appendix C.
  • PART D: You will manage the execution of a complex ICT project and document the required evidence in Appendix D.
  • PART E: You will close and evaluate a complex ICT project and document the required evidence for assessment in Appendix E.

Your trainer/ assessor will tell you when to complete each part.

You will access the required resources from Canvas.

You must complete each task satisfactorily according to the minimum performance standards in the marking guide.

Assessment 3: Lead and Facilitate a team

You will be given some class time to work on this assessment, however, it is expected that most of this assessment will be completed outside of class. You need to work in a group to complete this assessment, but you need to submit your work individually.

You will be marked individually for your submission for this assessment.


Assessment Matrix

Element

Performance criteria

Assessment 1: Knowledge Test (Task 1 & Task 2)

Assessment 2: Organise, implement & close ICT project

Assessment 3: Lead & facilitate a team

1. Manage project definition activities

1.1 Confirm organisational project governance policy and processes

PART A: 2

1.2 Confirm business problem, opportunity and project objectives according to organisational needs

PART A: 3

1.3 Develop project charter, including preliminary statement of project scope and obtain sign-off with required personnel

PART A: (4, 4.1)

1.4 Conduct feasibility study and prepare project business case

PART A: 5

1.5 Document and submit business case and respond to feedback

PART A:6

2. Undertake project planning

2.1 Plan information gathering activities and determine project requirements, constraints and risks

PART B: 1

2.2 Identify project partitioning according to intended system development life cycle and risk

PART B: 3

2.3 Prepare project work breakdown, schedule and budget

PART B: (3-5)

2.4 Compile project management plan documents, communicate required management strategy for project and obtain sign-off

PART A: (4, 4.1), PART B: (6, 7), PART E: (2-4)

3. Establish ICT project team

3.1 Identify and select team members, and allocate roles and responsibilities according to project solution requirements

PART C: (1-3)

3.2 Determine training and support needs of team members

PART C: 2

PART B: Task 4

3.3 Establish project team values and agreed behavioural standards with team members

PART C: 4

3.4 Document team members, role allocation, training and support needs and project team values and agreed behavioural standards

PART C: (1-4)

PART B: Task 5

PART B: Task 6

3.5 Submit documentation to required personnel and seek and respond to feedback

PART C: 5

4. Manage project execution activities

4.1 Monitor delivery and acceptance of assigned project team work activities and manage individuals according to project requirements

PART D: 2

4.2 Monitor and control quality of project deliverables according to organisational quality control standards

PART D: 2

4.3 Monitor and control project scope changes, risks and issues

PART D: 3

4.4 Manage system testing and hand over activities according to project requirements

PART D: (3), PART E: 1

5. Coordinate project closure

5.1 Prepare IT support plans, maintenance and support documents

PART E: 1

5.2 Obtain final project sign-off with required personnel

PART E: 3

5.3 Conduct post project review and document outcomes

PART E: 2

5.4 Review and update disaster recovery plan documentation

PART E: (1)

5.5 Save and back up project documentation and close project according to task requirements

PART E: 4

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience, that is:

• Relevant
• Current
• Satisfies the learning/competency outcomes of the course

To find more information about credit transfer and RPL, please refer to the following link: https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit

Study and Learning Support:

RMIT University Library provides free study support services and resources to help you build your academic skills.

Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:

• Assignment writing, thesis writing and study skills advice
• Math and science developmental support and advice
• English language development

To find more information about Study and Learning Support, please refer to the following link: https://www.rmit.edu.au/students/support-services/study-support

Equitable Learning Services (ELS):

The Equitable Learning Services team (ELS team) supports and creates equal opportunities for students with a disability, long-term illness and/or mental health condition. We also support primary carers.

ELS works in partnership with students to create an Equitable Learning Plan. Your plan is tailored to you, supports your needs and establishes how RMIT can provide ongoing assistance so you can access and participate in your studies. The ELS team can assist you to manage your Equitable Learning Plan.

To find more information about services offered by Equitable Learning Services (ELS), please refer to the following link: https://www.rmit.edu.au/students/support-services/equitable-learning

Extensions and Special Consideration:

Extensions:

• Extensions are available for unforeseen circumstances of a short-term nature.

• Applications must be submitted to the school at least one working day before the due date of the assessment.

• Extensions can be approved for up to 7 days past the due date for an assessment. (Where students need an extension exceeding 7 days, they must instead apply for special consideration.)

Special Consideration:

• An application for special consideration is made in advance of an assessment wherever possible, but will normally be accepted within five working days after the assessment date. For more information, see the Special Consideration page of the RMIT website.

Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Communication Information:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview